The development of Local Healthwatch in Kent Part one: key findings

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Acknowledgements The K LHW Statement of Readiness project has been funded by Kent County Council and the Department of Health. The project is supported by NHS Kent and Medway. It has been led locally by Lorraine Denoris, Director of Citizen Engagement and Communications, NHS Kent and Medway and coordinated by Tish Gailey, Health Policy Manager, Kent County Council. Three expert advisers from the Centre for Public Scrutiny formed an independent team to design and deliver the participative research activities and produce this report. They are Paul Cutler, Judith Emanuel and Sally Brearley. The Centre for Public Scrutiny is an independent charity (registered number 1136243). The project was actively supported by the Kent LINks and their host Kent and Medway Networks Ltd. Particular support was provided by Brenda O’Neill and Richard Beckwith. The project was also supported by members of the Kent Local Healthwatch Development Group. The project team wishes to thank the following individuals for their support and contributions to the project: Ann Sutton, Chief Executive, Kent and Medway PCT Cluster Colin Tomson, Chair, Kent and Medway PCT Cluster Board Councillor Roger Gough, Kent County Council Cabinet Member for Health Reform Councillor Graham Gibbens, Kent County Council Cabinet Member for Public Health Sarah Andrews, Director of Nursing, Kent and Medway PCT Cluster Carol Cassam, Associate Director Nursing & Quality (East) and Lead for Safety and Patient Experience Cathi Sacco, Director of Strategic Commissioning for Families and Social Care (Interim), Kent County Council Kent and Medway PCT Cluster Non Executive Directors Anne Tidmarsh, Director of Older People and Physical Disability, Kent County Council Dr Meradin Peachy, Director of Public Health, Kent County Council Councillor Jenny Whittle, Kent County Council Cabinet Member for Specialist Children’s Services Liz Coleman, Head of Customer Services, Kent and Medway PCT Councillor Nick Chard, Chair of Kent County Council Health Overview and Scrutiny Committee 40 The development of Local Healthwatch in Kent: assessing readiness for Local Healthwatch
Julie Van Ruyckevelt, West Kent Primary Care Trust Members of the Clinical Commissioning Groups across Kent Representatives of the Community and Voluntary Sector across Kent Members of the Health Matters Reference Group And finally thank you and acknowledgement to all those who participated in the Every Decision About Me, With Me workshop and in the interviews and focus groups. Part one: key findings 41
Page 1 and 2: The development of Local Healthwatc
Page 3 and 4: Contents Executive Summary.........
Page 5 and 6: A range of suggestions and practica
Page 7 and 8: The assessment has engaged a wider
Page 9 and 10: These themes formed the basis of ke
Page 11 and 12: Stage Five: Reporting The final sta
Page 13 and 14: • A free-flow of information to e
Page 15 and 16: Key themes from the breakout sessio
Page 17 and 18: • All parties welcome informed ch
Page 19 and 20: Evolving from LINks Participants’
Page 21 and 22: K LHW will need to use a mix of com
Page 23 and 24: It was felt that a proper understan
Page 25 and 26: and K LHW will need to collaborate
Page 27 and 28: e a risk as local people may get co
Page 29 and 30: Debates During the statement of rea
Page 31 and 32: Healthwatch Development 6. The Loca
Page 33 and 34: 15. In parallel with the developmen
Page 35 and 36: 21. It is important to recognise th
Page 37 and 38: Inclusion 30. A written strategy fo
Page 39: 38. Ensure the video of the ‘Ever
Page 44: The Centre for Public Scrutiny Loca

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