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The development of Local Healthwatch in Kent Part one: key findings

The development of Local Healthwatch in Kent Part one: key findings

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• Patient and service user groups<br />

• Carers groups<br />

• Community groups<br />

• Commissi<strong>one</strong>rs <strong>in</strong> health and social care<br />

• Cl<strong>in</strong>ical Commission<strong>in</strong>g Groups<br />

• Shadow Health and Wellbe<strong>in</strong>g Board<br />

• Overview and Scrut<strong>in</strong>y Committees for health and for social care<br />

• Providers<br />

• Public health services<br />

• <strong>Local</strong>ity and district partnerships<br />

• Community and voluntary sector groups<br />

• Community champions<br />

• PALS, compla<strong>in</strong>ts and other <strong>in</strong>formation and signpost<strong>in</strong>g<br />

pr<strong>of</strong>essionals Suggested lead: <strong>Kent</strong> County Council<br />

19. <strong>The</strong> design <strong>of</strong> K LHW should be based on an appreciation <strong>of</strong> the<br />

exist<strong>in</strong>g engagement work that is already tak<strong>in</strong>g place across <strong>Kent</strong> to<br />

engage and support patients and service users. <strong>The</strong> <strong>development</strong> <strong>of</strong><br />

K LHW should seek to avoid duplication and address any concerns or<br />

tensions that exist<strong>in</strong>g organisations, networks and projects may have<br />

about its <strong>development</strong>. Suggested lead: NHS <strong>Kent</strong> and Medway<br />

20. An assessment should be made <strong>of</strong> the opportunities and possibilities<br />

to embed K LHW functions <strong>in</strong> <strong>key</strong> local areas <strong>of</strong> delivery identified by<br />

participants. <strong>The</strong>re is an emerg<strong>in</strong>g list <strong>of</strong> opportunities described <strong>in</strong><br />

more detail <strong>in</strong> the report. Consideration should <strong>in</strong>clude:<br />

• Children’s Centres<br />

• <strong>Kent</strong> County Council Information Gateways<br />

• Patient <strong>Part</strong>icipation Group networks<br />

• Pan-<strong>Kent</strong> patient and service user networks<br />

• Community and voluntary sector organisations work<strong>in</strong>g with<br />

seldom heard groups<br />

• Gypsy and Traveller support services<br />

• Colleges and Universities<br />

• Exist<strong>in</strong>g advocacy services <strong>in</strong> <strong>Kent</strong> Suggested lead: <strong>Kent</strong> County<br />

Council<br />

34<br />

<strong>The</strong> <strong>development</strong> <strong>of</strong> <strong>Local</strong> <strong>Healthwatch</strong> <strong>in</strong> <strong>Kent</strong>: assess<strong>in</strong>g read<strong>in</strong>ess for <strong>Local</strong> <strong>Healthwatch</strong>

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