The development of Local Healthwatch in Kent Part one: key findings
The development of Local Healthwatch in Kent Part one: key findings
The development of Local Healthwatch in Kent Part one: key findings
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Every Decision About Me, With Me:<br />
Insights from the workshop<br />
<strong>The</strong> day comprised <strong>of</strong> four sessions, two tak<strong>in</strong>g place simultaneously <strong>in</strong> the<br />
morn<strong>in</strong>g and afternoon with over 40 <strong>in</strong>vited participants who came from a<br />
wide range <strong>of</strong> groups that have a stake <strong>in</strong> the future K LHW. <strong>The</strong> focus <strong>of</strong><br />
each session was identified from <strong>key</strong> issues which had emerged from the<br />
<strong>in</strong>terviews and focus groups. <strong>The</strong>y were:<br />
• Competent and skilled K LHW<br />
• K LHW is hear<strong>in</strong>g every<strong>one</strong>; seldom heard groups a th<strong>in</strong>g <strong>of</strong> the past<br />
• Wow! My story makes a difference!<br />
• K LHW an essential player at the table; a flourish<strong>in</strong>g organisation with a vital<br />
contribution to health and social care plann<strong>in</strong>g<br />
Each session looked at a draft aspirational statement. <strong>The</strong>se statements<br />
described how K LHW might work at its best. Groups were asked to use the<br />
statement to reach agreement about what they would jo<strong>in</strong>tly like to create <strong>in</strong><br />
relation to the workshop focus. <strong>Part</strong>icipants then identified areas they would<br />
like to develop to establish this desired future. <strong>The</strong>se areas became the focus<br />
for breakout groups which other participants jo<strong>in</strong>ed.<br />
<strong>The</strong> focus <strong>of</strong> the breakout groups are given below for each session as well as<br />
the <strong>key</strong> actions the whole workshop group agreed at the end <strong>of</strong> the session.<br />
More detailed notes <strong>in</strong> relation to the future statements and breakout groups are<br />
available as part <strong>of</strong> the wider dataset from this work (part two <strong>of</strong> the report).<br />
Competent and skilled <strong>Kent</strong> <strong>Local</strong> <strong>Healthwatch</strong><br />
Breakout Groups:<br />
• Develop Governance and Models, Roles & Responsibilities<br />
• Cl<strong>in</strong>icians and Cl<strong>in</strong>ical Commission<strong>in</strong>g Groups (CCGs) understand K LHW<br />
and K LHW understands CCGs and cl<strong>in</strong>icians<br />
• Communication - accessibility and awareness<br />
• Skills and Tra<strong>in</strong><strong>in</strong>g<br />
Key themes from the breakout sessions were:<br />
• ‘A time <strong>of</strong> flux. A time <strong>of</strong> <strong>in</strong>novation and opportunity’.<br />
• Ma<strong>in</strong>ta<strong>in</strong> ongo<strong>in</strong>g and open channels <strong>of</strong> communication and conversation<br />
throughout and beyond the transition process; different stakeholder<br />
and provider perspectives may result <strong>in</strong> different perceptions and<br />
understand<strong>in</strong>g.<br />
• <strong>The</strong> process and purpose are def<strong>in</strong>ed and clear.<br />
12<br />
<strong>The</strong> <strong>development</strong> <strong>of</strong> <strong>Local</strong> <strong>Healthwatch</strong> <strong>in</strong> <strong>Kent</strong>: assess<strong>in</strong>g read<strong>in</strong>ess for <strong>Local</strong> <strong>Healthwatch</strong>