The development of Local Healthwatch in Kent Part one: key findings

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Stage Three: Delivering the interviews and focus groups During August and September 2011 the Centre for Public Scrutiny ran a series of interviews with 18 individuals. This was followed up by a series of four themed focus groups on the following perspectives: • Clinical Commissioning Groups • Members of the public not part of LINks • Community and voluntary sector • Gypsy and Traveller community in Kent Outputs from these pieces of work were written up and used to inform further engagement with stakeholders as key themes emerged. Stage Four: Reflecting on findings through a participatory workshop The learning from the interviews and focus groups was used to design a one-day workshop for stakeholders to explore key themes from the work so far and to prioritise issues for the future development of K LHW. Over 40 individuals attended the workshop representing a wide variety of groups, roles and agencies. The purpose of the workshop was to begin the process of jointly designing aspects of K LHW. The day was called ‘Every Decision About Me, with Me’ illustrating the appreciative approach used. Four sessions focused on key themes which had emerged from the interviews and focus groups. Participants were individually invited to ensure there was a mix of people who would relate to K LHW from all perspectives. For example there were people from user groups, carers, people who might be part of K LHW, council officers and politicians who might be involved in commissioning or sitting on boards where K LHW will participate and others. Each workshop provided an opportunity for dialogue. Using pre-drafted future or aspiration statements, participants developed a shared sense of how they wanted K LHW to operate. Some participants suggested areas they felt needed to be developed in order to create the agreed future. Other participants joined them in breakout groups to do some detailed work on the identified area. These were written up and key points fed back. 10 The development of Local Healthwatch in Kent: assessing readiness for Local Healthwatch
Stage Five: Reporting The final statement of readiness report was produced by the Centre for Public Scrutiny outlining the contributions and learning from all participants and providing an assessment for the development of K LHW and recommendations for the next six months. The report is structured in two parts. The first part (this document) provides a description of the aims and methods and then provides a summary of key findings from the workshop and from the wider engagement with participants. A series of recommendations are then listed that draw on the areas of consensus and insight that have emerged. Part two of the report provides the more in-depth data and evidence from the interviews, focus groups and workshop. Part one: key findings 11
Page 1 and 2: The development of Local Healthwatc
Page 3 and 4: Contents Executive Summary.........
Page 5 and 6: A range of suggestions and practica
Page 7 and 8: The assessment has engaged a wider
Page 9: These themes formed the basis of ke
Page 13 and 14: • A free-flow of information to e
Page 15 and 16: Key themes from the breakout sessio
Page 17 and 18: • All parties welcome informed ch
Page 19 and 20: Evolving from LINks Participants’
Page 21 and 22: K LHW will need to use a mix of com
Page 23 and 24: It was felt that a proper understan
Page 25 and 26: and K LHW will need to collaborate
Page 27 and 28: e a risk as local people may get co
Page 29 and 30: Debates During the statement of rea
Page 31 and 32: Healthwatch Development 6. The Loca
Page 33 and 34: 15. In parallel with the developmen
Page 35 and 36: 21. It is important to recognise th
Page 37 and 38: Inclusion 30. A written strategy fo
Page 39 and 40: 38. Ensure the video of the ‘Ever
Page 41 and 42: Julie Van Ruyckevelt, West Kent Pri
Page 44: The Centre for Public Scrutiny Loca

The development of Local Healthwatch in Kent Part one: key findings

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