caravan, camping & holiday homes guide - thedms
caravan, camping & holiday homes guide - thedms
caravan, camping & holiday homes guide - thedms
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Quality Gradings<br />
Key to symbols<br />
Tourism businesses throughout the county strive to provide the highest standards to<br />
ensure a memorable visit. All accommodation featured in this <strong>guide</strong> has been assessed to<br />
National Quality Assurance Standard, or our local initiative, Quality Cumbria.<br />
National Quality Assurance<br />
Standard<br />
There are two national assessing<br />
bodies, VisitEngland rand the<br />
AA S. Both work to National Quality<br />
Assurance Standards and use<br />
independent, impartial assessors.<br />
Properties are given a rating of<br />
1 – 5 stars > (VisitEngland) or<br />
1 – 5 pennants D (AA) indicating the<br />
overall quality of the site.<br />
For more information about national<br />
quality assessments click here<br />
Local Quality Assurance<br />
Standard<br />
In addition to VisitEngland and the<br />
AA ratings, you will also see the<br />
Quality Cumbria logo in this <strong>guide</strong>.<br />
Quality Cumbria is a local initiative<br />
working in partnership with<br />
VisitEngland. Accommodation<br />
providers meeting the Quality<br />
Cumbria standard have all been<br />
assessed to a minimum standard<br />
and should be clean, comfortable<br />
and fit for purpose.<br />
For more information about Quality<br />
Cumbria call 015398 25069<br />
Accolades<br />
VisitEngland gives Gold and Silver<br />
awards to accommodation that not<br />
only achieve their overall rating but also<br />
provide exceptional quality throughout;<br />
particularly in service and hospitality.<br />
The Rose Award recognises high<br />
standard <strong>caravan</strong> <strong>holiday</strong> <strong>homes</strong> for<br />
hire sited on four or five star <strong>holiday</strong><br />
parks.<br />
Awaiting Inspection<br />
At the time of going to press,<br />
accommodation displaying ‘Awaiting<br />
Inspection’ has applied for participation<br />
in one of the assessment schemes<br />
opposite. Check with the business<br />
directly to find out what grading they<br />
have achieved.<br />
Accessibility<br />
Cumbria offers many opportunities for<br />
disabled visitors to enjoy this unique<br />
county. Many <strong>holiday</strong> parks and<br />
sites cater for disabled visitors and<br />
will happily accommodate specific<br />
requirements. To plan your perfect stay,<br />
discuss your needs with the chosen<br />
establishment before making your<br />
booking.<br />
Access statements<br />
All of the accommodation featured<br />
in this <strong>guide</strong> has been assessed<br />
by VisitEngland, the AA or Quality<br />
Cumbria. To pass these assessments,<br />
accommodation providers must have<br />
an Access or Accessibility Statement.<br />
This is a written, clear, accurate and<br />
honest description of the facilities and<br />
services available. It will help you make<br />
an informed decision about whether<br />
that business can meet your needs.<br />
Green & Environmental<br />
Accreditations<br />
Cumbria Tourism recognises a range<br />
of green and environmental initiatives.<br />
These schemes and accreditations<br />
show a commitment to reducing<br />
their impact on the environment and<br />
managing resources more efficiently.<br />
For full details click here<br />
£<br />
The Green Tourism Business Scheme<br />
(GTBS) recognises places to stay<br />
and visit that are taking action to<br />
support the local area and the wider<br />
environment. It is Europes largest and<br />
most successful ‘green’ accreditation<br />
scheme for the tourism sector.<br />
Á Â Ã<br />
David Bellamy Conservation Awards<br />
are made each year to <strong>holiday</strong> parks<br />
which can demonstrate policies<br />
showing active concern for the<br />
environment. Three levels of excellence<br />
can be achieved: gold, silver and<br />
bronze.<br />
Ä<br />
Cumbria Business Environment<br />
Network (CBEN) recognises that<br />
businesses have put management<br />
procedures into place to help improve<br />
their environmental performance.<br />
Compliments, Comments and<br />
Concerns<br />
We welcome feedback about your visit<br />
to Cumbria and the Lake District.<br />
Should a problem arise during your<br />
stay, wherever possible, discuss it with<br />
the management of the site first. The<br />
problem may be rectified without delay.<br />
If this does not work, professional<br />
advice is available from a variety of<br />
sources.<br />
For full details about the help available<br />
to you click here or call Cumbria<br />
Tourism on 01539 822222.<br />
Site Features<br />
# Public House/Inn<br />
7 Working Farm<br />
D Garden<br />
C Free private parking<br />
° Parking space next to pitch<br />
À Park facilities limited to members<br />
Booking & Payment<br />
details<br />
< Euros accepted<br />
¨ American Express accepted<br />
{ Visa/Mastercard/Switch accepted<br />
G Senior Citizens reduced rates<br />
w Travel agent bookings<br />
Ì Booking recommended in summer<br />
Target Markets<br />
\ Single sex groups not accepted<br />
? Single sex groups welcomed<br />
> Gay/lesbian friendly<br />
; Coach parties welcomed<br />
Leisure Facilities<br />
8 Cycles for hire<br />
U Fishing (on site or nearby)<br />
V Golf (on site or nearby)<br />
T Pony trekking/horse riding<br />
W Shooting<br />
3 Water sports on site<br />
O Games room on site<br />
4 Snooker/billiards/pool on site<br />
¼ Gym on site<br />
z Health/beauty facilities on site<br />
+ Leisure club on site or nearby<br />
N Sauna on site<br />
R Squash on site<br />
P Swimming pool (indoor) on site<br />
Q Swimming pool (outdoor) on site<br />
S Tennis on site<br />
Site Accommodation<br />
4 Tents admitted<br />
3 Caravans admitted<br />
6 Motor<strong>homes</strong> admitted<br />
7 Cabins/Chalets/Pods for hire<br />
; Caravan <strong>holiday</strong> <strong>homes</strong> for hire<br />
% Holiday home sales<br />
Site/Property Facilities<br />
J Disabled facilities<br />
@ Dogs/pets by arrangement<br />
F Dogs/pets not accepted<br />
K Telephone (public)<br />
A Regular entertainment<br />
c Wi-Fi or internet access<br />
* Laundry facilities<br />
¸ Drying facilities<br />
s Ironing facilities<br />
L Television available<br />
G Satellite TV<br />
, Video/DVD<br />
: CD Player<br />
e Radio<br />
0 Central heating<br />
E Totally non smoking<br />
½ Real log fires<br />
Hairdryer<br />
Æ Lighting throughout park<br />
Å Heated shower block<br />
. Showers<br />
Ê Flush toilets with lighting<br />
Ë Hot water<br />
! Electric shaver points<br />
= Linen for hire<br />
] Linen provided<br />
Î Bedding for hire<br />
Í Bedding provided<br />
Á Chemical toilet disposal<br />
 Dish washing facilities<br />
à Drinking water<br />
Ä Gas cylinder exchange/refil<br />
È Electric hook-up<br />
É Waste/water hook-up<br />
golakes.co.uk/pitchit<br />
Children<br />
a Children welcome<br />
µ Children’s indoor play area<br />
Y Children’s outdoor play area<br />
» Cots available<br />
¹ High chairs available<br />
Catering<br />
¡ Breakfast available<br />
³ Evening meals<br />
m Packed lunches provided<br />
¢ Restaurant<br />
x Snacks/afternoon tea<br />
£ Foodshop/mobile foodshop<br />
´ Barbeque<br />
% Cooking facilities<br />
) Microwave<br />
Membership & Awards<br />
C CT Member<br />
X BH&HPA Member<br />
< Welcome to Excellence<br />
£ Green Tourism<br />
Ä CBEN Award - Gold/Silver/<br />
Bronze<br />
Á David Bellamy Conservation<br />
Award Gold<br />
 David Bellamy Conservation<br />
Award Silver<br />
à David Bellamy Conservation<br />
Award Bronze<br />
Y The Tourism & Conservation<br />
Partnership<br />
Inspection<br />
S Inspected by AA<br />
r Inspected by VisitEngland<br />
Inspected by Quality Cumbria<br />
thelakedistrict<br />
Cumbria<br />
20 21
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