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6 <strong>The</strong> <strong>D<strong>at</strong>abar</strong> <strong>System</strong> <strong>at</strong> <strong>DTU</strong><br />
3 <strong>DTU</strong> Portal and CampusNet<br />
<strong>DTU</strong>’s web portal <strong>at</strong> http://portalen.dtu.dk/ provides an index of the inform<strong>at</strong>ion<br />
th<strong>at</strong> is available to all <strong>DTU</strong> students and employees. <strong>The</strong>re you can<br />
also read campus news, confirm which courses you are registered for, discover<br />
inform<strong>at</strong>ion groups, and find other useful notes and tips. <strong>The</strong> portal functions<br />
as a frontpage for CampusNet, too.<br />
CampusNet gives you access to numerous study-rel<strong>at</strong>ed functions and d<strong>at</strong>a.<br />
For example, this is where you register for courses or cancel a course registr<strong>at</strong>ion.<br />
You can loc<strong>at</strong>e other students here, and often you will find discussion<br />
groups rel<strong>at</strong>ed to particular courses. It is also possible to access your student<br />
e-mail and download free software <strong>at</strong> CampusNet.<br />
If you want to go directly to CampusNet without going through the portal,<br />
you can use this web address: http://www.campusnet.dtu.dk/, or even<br />
shorter: http://cn.dtu.dk.<br />
4 Support and helpdesk<br />
If you need technical support with any of the IT systems <strong>at</strong> <strong>DTU</strong>, you may<br />
write to itsupport@student.dtu.dk. This is a generic e-mail address, and the<br />
supporters will take care of forwarding your request to the right people — no<br />
m<strong>at</strong>ter if your question is about the Winbar, the G-<strong>Bar</strong>, the K-<strong>Bar</strong> etc. Please<br />
be as specific as possible with your support question; the more details you<br />
provide up front, the less the supporters will have to ask you afterwards, and<br />
the faster your problem can be solved.<br />
Altern<strong>at</strong>ively, you may visit the G-<strong>Bar</strong> support office, which is loc<strong>at</strong>ed in<br />
building 308, room 119 (phone number 51265). <strong>The</strong>y help with G-<strong>Bar</strong> issues,<br />
including problems th<strong>at</strong> you might have connecting to <strong>DTU</strong> from a mobile<br />
device or home computer. <strong>The</strong>y can also help out if you have trouble installing<br />
course-specific software on Linux or Windows computers. <strong>The</strong> opening hours<br />
can be seen <strong>at</strong> http://www.gbar.dtu.dk.<br />
If you have forgotten your password, you will have to have to visit the<br />
student office in building 101 with a valid ID in order to get a new one.<br />
5 ThinLinc remote login<br />
It is possible to log in to the G-<strong>Bar</strong> from your home or through the <strong>DTU</strong> Wireless<br />
Network. Sitting <strong>at</strong> your computer anywhere, you can make use of the<br />
G-<strong>Bar</strong> computing power as well as the large selection of programs. For this<br />
purpose, the G-<strong>Bar</strong> recommends and supports the product ThinLinc offered<br />
by Cendio A/B.
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