PARLIAMENTARY DEBATES - United Kingdom Parliament
PARLIAMENTARY DEBATES - United Kingdom Parliament
PARLIAMENTARY DEBATES - United Kingdom Parliament
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1509 UK Border Agency<br />
26 MARCH 2013<br />
UK Border Agency<br />
1510<br />
to focus on customer service, but, of course, against the<br />
background of making the right decisions for individuals<br />
who apply to come to the UK.<br />
Alec Shelbrooke (Elmet and Rothwell) (Con): Many<br />
of my constituents work at the UK Border Agency in<br />
Leeds, as do many other people across Leeds. Will the<br />
Home Secretary reiterate what these changes mean to<br />
the people who work there? Will she comment on how<br />
they will be able to do their job more effectively and get<br />
the results that they strive to achieve?<br />
Mrs May: We do not intend that as a result of these<br />
changes there will be changes to any of the UKBA’s<br />
current sites. Most people will continue to do the job<br />
that they have been doing. As I have said, many staff<br />
are doing that assiduously and with the right commitment.<br />
It should be easier for them to do their job in the future<br />
because that part of the organisation, when within the<br />
Home Office, will have a much clearer focus but will<br />
also be making decisions that will enable us to improve<br />
the IT system and the processes within the organisation.<br />
Mr William Bain (Glasgow North East) (Lab): The<br />
Home Affairs Committee discovered a backlog of some<br />
33,000 legacy asylum cases and found that 59,000 cases<br />
have not even been entered on to the computer system.<br />
Is not one of the major reasons for that the loss of staff and<br />
resources presided over by the Home Secretary since<br />
mid-2010? Will she pledge not to be so comprehensively<br />
out-manoeuvred by the Chancellor in the next spending<br />
review as she so clearly was in the previous one?<br />
Mrs May: When the hon. Gentleman is thinking<br />
about figures he should remember that the Government<br />
inherited a backlog of half a million asylum cases. The<br />
Government have cleared that backlog.<br />
Jane Ellison (Battersea) (Con): I welcome the Home<br />
Secretary’s statement. Although we always find that we<br />
get great personal service from individual members of<br />
UKBA, she knows, because I have raised it with her<br />
before, that many people in my central London constituency<br />
find themselves frustrated by some of the current<br />
arrangements. Can she assure me that the new arrangements<br />
will make it easier for some high-performing people to<br />
get their visas more quickly and thus send a keen<br />
pro-business message?<br />
Mrs May: I thank my hon. Friend for raising that in<br />
the House, as she has done with me directly. We certainly<br />
intend to ensure that the service provides a premium<br />
service for business people and others who may need to<br />
come here on a faster basis. Indeed, we are setting up in<br />
India the first super-premium service, which will provide<br />
a 24-hour visa service for individuals who need it.<br />
Jim Shannon (Strangford) (DUP): I thank the Home<br />
Secretary for her statement. One of the biggest complaints<br />
in my office about the UK Border Agency is the processing<br />
of visas and passports, which often takes up to 12 months.<br />
Staff are always helpful, and we appreciate that, but<br />
what assurance can she give to my constituents, who are<br />
totally frustrated with the delays that they face?<br />
Mrs May: I am very conscious that this is one of the<br />
issues that we have needed to address in relation to the<br />
processing of applications. Particular concerns have<br />
been raised with us about the length of time that it has<br />
been taking to process business applications for tier 2<br />
workers to come to the UK. That is currently being<br />
dealt with inside UKBA. I believe that having a clearer<br />
focus on that part of the business, but also working<br />
overtime to improve the IT systems and processes within<br />
it, will lead to the sort of outcome to which the hon.<br />
Gentleman refers.<br />
Mr Philip Hollobone (Kettering) (Con): Given that<br />
most asylum seekers come to our shores via other<br />
nations, what happened to the previous convention of<br />
returning these people to the last safe country from<br />
which they came? If that has lapsed, can we bring it<br />
back through the immigration Bill that the Home Secretary<br />
has promised?<br />
Mrs May: My hon. Friend refers to the Dublin<br />
regulation, which does indeed enable a country to return<br />
an asylum seeker to the first country in the European<br />
Union that they entered. We are still able to do that,<br />
with the exception of one country—Greece—and we do.<br />
Mark Lazarowicz (Edinburgh North and Leith) (Lab/<br />
Co-op): We all see in our surgeries lots of cases—sometimes<br />
dozens or hundreds of cases—of bona fide applicants<br />
who are waiting months and months, sometimes years<br />
and years, beyond the guidelines to get their applications<br />
dealt with. Can the Home Secretary assure us that the<br />
changes will lead to improvements in the near future for<br />
these people? We do not want this reorganisation merely<br />
to lead to more interim delay while it is put into effect.<br />
Mrs May: I recognise the hon. Gentleman’s point<br />
about ensuring that the reorganisation does not lead to<br />
further problems in the short term. Like the longer-term<br />
changes to IT systems and processes, it is intended to<br />
try to deal with precisely some of the problems that he<br />
identified regarding the length of time taken to make<br />
decisions.<br />
Rehman Chishti (Gillingham and Rainham) (Con):<br />
Will the Secretary of State clarify whether the new<br />
system will quickly implement judicial decisions to deport<br />
foreign criminals back to their countries?<br />
Mrs May: A number of problems are encountered<br />
when trying to deport foreign national prisoners back<br />
to their country of origin. The new enforcement command<br />
in the Home Office will be able to put greater focus and<br />
emphasis on the removal of those who no longer have a<br />
right to be here and the deportation of foreign national<br />
offenders who should be removed. There are other<br />
issues in such cases and those will be dealt with in the<br />
immigration Bill that I intend to bring forward.