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PARLIAMENTARY DEBATES - United Kingdom Parliament

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79WS<br />

Written Ministerial Statements<br />

26 MARCH 2013<br />

Written Ministerial Statements<br />

80WS<br />

To meet this vision, the following four strategic objectives<br />

have been adopted with associated key performance<br />

indicators and objectives, plus two equality objectives:<br />

Note: we will assess our achievement against these two equality<br />

objectives by monitoring how well we progress in implementing<br />

the supporting action plans.<br />

EFFICIENCY<br />

We will unlock efficiency in the public sector and land and property<br />

market<br />

Strategic Milestones<br />

(E1) Run the operational budget with real term efficiency and business<br />

strategy reduction of 3.2%<br />

(E2) Increase the number of substantive dealing applications lodged<br />

electronically by 11% to achieve 44% electronic dealing delivery by<br />

March 2014<br />

(E3) Develop a prototype Local Land Charges register, evaluate it<br />

and complete a report to Ministers by March 2014, with recommendations<br />

for the next steps towards a new Local Land Charges Service<br />

Key Performance Indicator<br />

(E4) Substantive registrations completed within an average of seven<br />

working days<br />

(E5) 5% reduction in carbon emissions on 2012-13<br />

DATA<br />

We will maximise the reuse of our data for the benefit of the wider<br />

economy<br />

Strategic milestones<br />

(D1) release additional licensable data sets by 31 March 2014<br />

(D2) Develop an online facility able to provide easy access for<br />

customers to licensable data by 31 March 2014<br />

(D3) Release two additional data sets to W3 standard level 4 by<br />

31 March 2014.<br />

Key Performance Indicators<br />

(d4) Average external e-service availability at 99.6% or higher during<br />

published service hours<br />

ASSURANCE<br />

We will increase and extend the assurance and compliance provided<br />

to the market<br />

Strategic Milestones<br />

(A1) The percentage of customers who rate our overall service as<br />

good, very good or excellent to achieve 96%.<br />

(A2) To achieve a Net Promoter Score (NPS) of 50<br />

(A3) Introduce a free property alert service launched by 30 September<br />

2013<br />

Key Performance Indicators<br />

(a4) Substantive registrations to pass at least 98% of defined quality<br />

checks<br />

CAPABILITY<br />

We will grow and maximise the benefit of our organisational capability<br />

Strategic Milestones<br />

(C1) We will be in the third quartile of Whitehall departments for<br />

staff engagement by the end of 2013-14<br />

Key Performance Indicator<br />

(C2) Introduce Performance and Innovation (LEAN) techniques to<br />

the management teams in each directorate and local office by 31 March<br />

2014<br />

Equality Objectives<br />

a) Internal equality objective<br />

To drive a culture of inclusion and respect within our<br />

organisation and positively seek to improve engagement<br />

of staff who share protected characteristics.<br />

b) External equality objective<br />

To equip our staff to identify, anticipate and satisfy<br />

our customers’ diverse needs by delivering products,<br />

services and channels at a cost we can both afford.<br />

Student Loan Book Sale<br />

The Secretary of State for Business, Innovation and<br />

Skills (Vince Cable): I am today announcing that the<br />

remaining publicly owned mortgage-style student loan<br />

book will be offered for sale by the Government under<br />

the Education (Student Loans) Act 1990 as amended by<br />

the Education (Student Loans) Act 1998. The sale will<br />

take place in conjunction with the Scottish Government,<br />

the Department for Employment and Learning in Northern<br />

Ireland and the Student Loans Company.<br />

Mortgage-style loans were available to eligible higher<br />

education students who were enrolled between 1990<br />

and 1998. Borrowers are required to repay in fixed<br />

monthly instalments over a defined period, typically<br />

five or seven years. Interest is charged at a rate equivalent<br />

to the retail prices index. Repayments can be deferred<br />

for a year at a time if a borrower’s income is below the<br />

threshold, which is 85% of the national average earnings.<br />

Currently the threshold is £27,813. There will be no<br />

change to borrowers’ terms and conditions as a result of<br />

the sale.<br />

The Scottish Government and the Northern Ireland<br />

Executive are responsible for loans issued by those<br />

respective Administrations and both have agreed the<br />

sale. English and Welsh loans are the responsibility of<br />

the Department for Business, Innovation and Skills.<br />

There were two previous sales of mortgage-style loans<br />

in 1998 and 1999. The remaining loans owned by the<br />

Government are mostly either in deferment or in arrears,<br />

so total annual repayments are low.<br />

The loans to be offered for sale have a face value of<br />

around £900 million but, due to the low level of repayments<br />

in relation to the loan book, the market value will likely<br />

be significantly lower. The Government recognise that<br />

the private sector may improve the collection of repayments<br />

using their expertise. Additionally, they will provide<br />

operational benefits to the Student Loans Company<br />

(SLC) as the significant majority of the administration<br />

is transferred to the buyer. This sale will reduce public<br />

sector net debt and forms part of a wider effort to<br />

maximise the value of Government assets.<br />

We will be assessing all potential buyers against a<br />

strict set of criteria and a sale will only proceed if value<br />

for money for the taxpayer and borrower protections<br />

consistent with the law are assured. The sale will not<br />

include any income contingent repayment (ICR) loans,<br />

therefore no current students or borrowers who solely<br />

took out an ICR loan after September 1998 will be<br />

affected.<br />

More details of the sale will be published by BIS in<br />

due course.<br />

“Nuclear Industry Strategy”<br />

The Secretary of State for Business, Innovation and<br />

Skills (Vince Cable): The Government have today published<br />

“Nuclear Industrial Strategy”, which has been produced<br />

in consultation with industry and other interested<br />

stakeholders.

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