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159W Written Answers 26 OCTOBER 2009 Written Answers 160W The questionnaire that most customers will fill in when they claim employment and support allowance (the ESA50) has been redesigned to make it more customer-friendly. We have improved the wording, lay-out and design of the form. The questionnaire used for the previous assessment did not fully take into account the cognitive functions of people with learning disabilities and other conditions such as brain damage, that are not mental health problems. The new questionnaire also includes the opportunity for individuals to detail fluctuations in the nature of their condition. Where customers suffer from mental health conditions, the claim will be progressed even if the questionnaire is not completed. Every month a customer satisfaction survey is sent at random to a large number of customers. This ensures an ongoing assessment of the customer experience and highlights any areas in need of review and improvement. In addition, to protect our most vulnerable customers, Jobcentre Plus has ensured that safeguards are embedded into the design and delivery of employment and support allowance. These safeguards ensure that where a customer has a mental health condition, and fails to comply with the Work Capability Assessment processes, benefit will not be withdrawn until their responsibilities have been explained to them either by telephone contact or a home visit. Industrial Injuries Scheme: Knees John Mann: To ask the Secretary of State for Work and Pensions what account her Department takes of the participation of miners in industrial action in 1984 and 1985 when reckoning service in order to determine the compensation payable for (a) miners’ beat knee and (b) osteoarthritis of the knee. [292955] Jonathan Shaw [holding answer 14 October 2009]: Periods of industrial action in 1984 and 1985 are not relevant in considering entitlement to PD A6 (Beat Knee). For Osteoarthritis of the Knee, periods of industrial action exceeding three months in 1984 and 1985 do not qualify as time spent underground and therefore do not count towards the 10 year qualifying period. Jobcentre Plus: Telephone Services Jeff Ennis: To ask the Secretary of State for Work and Pensions what estimate she has made of the revenue guaranteed by the Jobseekers Direct telephone line in 2009-10. [291734] Jim Knight: The Department for Work and Pensions does not receive any revenue from the Jobseekers Direct telephone line. Jobseeker’s Allowance: Employment Schemes Steve Webb: To ask the Secretary of State for Work and Pensions what the average length of a work trial undertaken by a jobseeker’s allowance claimant was in each of the last 24 months. [293588] Jim Knight: The information requested is not available in the format requested. Such information that is available is in the following table: Duration of completed work trials by jobseeker’s allowance customers April 2009 to September 2009 0-7 days duration 8-21 days duration 22+ days duration April 587 350 52 May 974 471 74 June 847 390 61 July 1,234 515 94 August 867 364 89 September 995 444 99 Note: The totals of the in-month figures are lower than the cumulative number of Work Trials completed. This is because the in-month figures are a snapshot taken on a particular date in the month, whereas the cumulative total figure reflects subsequent Work Trials that took place. Source: BOXI Management Information Steve Webb: To ask the Secretary of State for Work and Pensions how many jobseeker’s allowance claimants aged (a) 18 to 24 and (b) 25 to 59 years old in each region have completed a work trial in each of the last 24 months; and if she will make a statement. [293594] Jim Knight: 11,239 work trials have been completed by jobseeker’s allowance customers from April 2009 to September 2009. The totals of the in-month figures are considerably lower than the total number of work trials completed. This is because the in-month figures are a snapshot taken on a particular date in the month, whereas the total figure reflects subsequent work trials that took place. The information requested is not available in the format requested. Such information that is available is in the following table: Work trial: jobseeker’s allowance completers April 2009 to September 2009 Region April May June July August September East Midlands 81 82 92 120 117 84 East of England 18 53 31 41 31 49 London 144 238 144 259 194 272 North East 86 151 93 125 73 111 North West 132 195 158 239 162 170 Office for Scotland 170 231 215 210 126 189 Office for Wales 46 53 54 81 58 66 South East 49 76 120 238 145 182 South West 26 56 87 117 59 67 West Midlands 93 99 122 156 156 150
161W Written Answers 26 OCTOBER 2009 Written Answers 162W Work trial: jobseeker’s allowance completers April 2009 to September 2009 Region April May June July August September Yorkshire and the Humber 144 285 182 257 199 198 Source: BOXI Management Information Jobseeker’s Allowance: Fife Sir Menzies Campbell: To ask the Secretary of State for Work and Pensions for what average length of time a claimant received jobseeker’s allowance in North East Fife constituency in (a) each of the last 12 months and (b) each of the last five years. [293976] Jim Knight: The information is in the following tables: Average length of time a claimant received jobseeker’s allowance in North East Fife constituency in each of the last 12 months Median (number of weeks) October 2008 7.0 November 2008 6.7 December 2008 6.3 January 2009 7.6 February 2009 10.4 March 2009 9.1 April 2009 8.2 May 2009 11.4 June 2009 10.9 July 2009 12.5 August 2009 9.1 September 2009 10.8 Source: DWP WPLS 100 per cent. data Average length of time a claimant received jobseeker’s allowance in North East Fife constituency in each of the last five years October to September each year (Inclusive) Median (number of weeks) 2004-05 9.0 2005-06 10.9 2006-07 10.9 2007-08 8.9 2008-09 9.1 Notes: 1. Data is published at www.nomisweb.co.uk 2. Median, rather than arithmetic mean, is the preferred measure of ″average″ for skewed distributions such as duration of claim Source: DWP WPLS 100 per cent. data Jobseeker’s Allowance: Forest of Dean Mr. Harper: To ask the Secretary of State for Work and Pensions how many and what proportion of claimants of jobseeker’s allowance in the Forest of Dean constituency were aged between (a) 18 and 24, (b) 25 and 49 and (c) 50 and 64 on the latest date for which figures are available; and how many and what proportion of such claimants in each age group had been claiming the allowance for (i) under three months, (ii) between three and six months, (iii) between six and 12 months, (iv) between one and two years, (v) between two and five years and (vi) five years and over. [295516] Angela E. Smith: I have been asked to reply. The information requested falls within the responsibility of the UK Statistics Authority. I have asked the Authority to reply to the hon. Member. A copy of the response will be placed in the Libraries of the House. Jobseeker’s Allowance: Wales Jenny Willott: To ask the Secretary of State for Work and Pensions how many and what proportion of jobseeker’s allowance claimants in each constituency in Wales had been claiming the allowance for (a) up to three, (b) between three and six, (c) between six and 12 and (d) between 12 and 24 months in each of the last 18 months; and if she will make a statement. [294067] Angela E. Smith: I have been asked to reply. The information requested falls within the responsibility of the UK Statistics Authority. I have asked the Authority to reply. Letter from Jil Matheson, dated October 2009: As National Statistician, I have been asked to reply to your <strong>Parliament</strong>ary Question asking how many and what proportion of jobseeker’s allowance claimants in each constituency in Wales had been claiming the allowance for (a) up to three, (b) between three and six, (c) between six and 12 and (d) between 12 and 24 months in each of the last 18 months. (294067). The Office for National Statistics (ONS) compiles the number of claimants of Jobseeker’s Allowance (JSA) from the Jobcentre Plus administrative system. Table 1 shows the number of computerised claims of Jobseeker’s allowance (JSA) for people, aged 16 or over resident in each parliamentary constituency in Wales, by duration of the claim for each of the last 18 months. Table 2 shows the percentage of all claimants in each constituency by duration of the claim. As the information provided is extensive, a copy of the tables has been placed in the House of Commons Library. National and local area estimates for many labour market statistics, including employment, unemployment and claimant count are available on the NOMIS website at: http://www.nomisweb.co.uk Members: Correspondence Mr. Wallace: To ask the Secretary of State for Work and Pensions when she expects to provide a full response to the letter of 25 June 2009 from Mrs Kathleen Law. [292349] Jim Knight: Mrs. Law wrote directly to the Minister of State for Pensions and the Ageing Society on 25 June 2009 concerning the scheme rules for the Local Government Pension Scheme. As this matter falls within the responsibility of the Department for Communities and Local Government, Mrs. Law’s letter was forwarded to that Department on 6 October 2009 to address the issues raised. I apologise to the hon. Member and to Mrs. Law for the delay in doing so. Sir Gerald Kaufman: To ask the Secretary of State for Work and Pensions when she plans to reply to the letter dated 1 September 2009 from the right hon. Member for Manchester, Gorton concerning Ms Louise Bolotin. [294728]
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