PDF version - United Kingdom Parliament

The Office of
Employee Name
Job Title
Reporting to
Main Purpose
Staff Responsibilities
SENIOR SECRETARY
JOB DESCRIPTION
PROVISION OF SECRETARIAL SUPPORT
MP
Key Tasks
• Provide secretarial and administrative support at a senior level to ensure the smooth running of the
constituency and/or Westminster office.
• May undertake office management or casework duties.
Key Responsibilities
• Provide a full range of secretarial and administrative support including: managing and monitoring all
incoming telephone and visitor enquiries, responding to e.mails and letters, efficient data and file
management
• Deal with complex queries and complaints on the Member’s behalf; including drafting and signing letters
on various issues on the Member’s behalf.
• Manage Member’s Diary commitments, with overall control of Constituency commitments.
• Support the Member in complying with the provisions of the MPs’ Expenses Scheme.
• Liaise on behalf of the Member with relevant groups/personnel at Westminster and within the Constituency,
including liaison with outside organisations and the general public.
• Ensure queries from constituents are dealt with in a sensitive and confidential manner and all records are
kept or destroyed in accordance with data protection principles.
• Maintain, update and develop knowledge of relevant legislation.
• Communicate effectively with both internal and external contacts.
• May also provide office management such as: budget management, supervision of staff, dealing with
personnel and staffing matters, ensuring the office is fully equipped and office supplies are maintained - or -
undertake some casework.
• Competent use of IT including Microsoft Office package, email and internet to: draft correspondence and
reports; set up and maintain spreadsheets and undertake research.
Any other duties related to the post and appropriate to the pay band as directed and agreed by the Member.
Member Signature
Once completed and signed, please give one
copy to the employee, retain one copy for
your records and send a copy to the IPSA.
Date
This document should be reviewed and/or
updated annually.
365