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2010 - Public Relations Society of America

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hours). Blog reading was dwarfed by looking at websites (M=1.58, SD=1.54 hours) and instant<br />

messaging/texting (M=3.52, SD=4.41 hours) and fell just short <strong>of</strong> engagement in social<br />

networking (M=.88; SD=1.29 hours). Blog reading exceeded reading e-mail (M=.46, SD=.73<br />

hours) and posting messages on their own Web site (M=.48, SD=.82). Overall, using a 7-point<br />

scale (7=strongly agree. 1=strongly disagree), participants reported having a lot <strong>of</strong> experience in<br />

reading blogs (M=4.46, SD=1.75), but less experience writing their own blog (M=3.68,<br />

SD=1.96) and posting comments on blogs (M=3.31, SD=1.69).<br />

Descriptions <strong>of</strong> Scales<br />

Motivation indexes. Table 1 summarizes results for the 13 items used to measure<br />

motivations to read blogs. When items were factory analyzed, two factors emerged (instead <strong>of</strong><br />

the original three) and were used in the analysis. Together, these factors accounted for 71.9% <strong>of</strong><br />

the variance among the items. One factor was labeled knowledge-seeking motivation and<br />

included the six items related to seeking information, chatting with others about products,<br />

reducing risk, saving time, becoming knowledgeable and obtaining expert opinions. The second<br />

factor combined the seven remaining items related to the social utility/entertainment value <strong>of</strong> the<br />

information. Items in the second factor included connecting with friends, passing time, sharing<br />

information, helping friends solve problems, having fun, being influential and relaxation. Table<br />

1 suggests that both knowledge seeking and social utility/entertainment were relatively<br />

comparable in terms <strong>of</strong> their importance (M=3.79 v. M=3.62), but that seeking information is the<br />

single most popular motivation that explained why people read product blogs (M = 4.42).<br />

Table 1<br />

Motivations to Read Product Blogs<br />

People are motivated to read blogs that talk about products for various reasons. To what degree<br />

do you use blogs for each <strong>of</strong> the following purposes?<br />

7 = frequently, 0 = never use.<br />

M<br />

SD<br />

Knowledge-seeking factor (α=.92) 3.79 1.648<br />

Seek information 4.42 1.939<br />

Being able to chat with others about products 3.05 1.856<br />

Reduce risk <strong>of</strong> making a bad purchasing decision 3.66 2.054<br />

Save time gathering information 3.94 1.935<br />

Make me knowledgeable 3.99 1.864<br />

Obtain experts’ opinions about products 3.78 1.947<br />

Eigenvalue=8.23 (62% <strong>of</strong> variance)<br />

Social utility/ Entertainment factor (α=.92) 3.62 1.561<br />

Connect with friends 3.50 2.024<br />

Pass time 3.69 1.878<br />

Share information with others 3.88 1.866<br />

Help friends solve problems 3.41 1.757<br />

Have fun 3.97 1.882<br />

Want to be influential 2.94 1.812<br />

For relaxation 4.05 1.932<br />

Eigenvalue=1.11 (8.52% <strong>of</strong> the variance)<br />

83

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