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2008 PROCEEDINGS - Public Relations Society of America

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Table 3<br />

Scale reliability<br />

Cronbach Alpha Mean Inter-Item<br />

Correlation<br />

Performance Expectancy .804 .518<br />

Effort Expectancy .843 .586<br />

Social Influence .835 .559<br />

Facilitating Conditions .764 .431<br />

Self-Efficacy .557 .239<br />

Anxiety .836 .557<br />

Attitude .885 .660<br />

Behavioral Intent .963 .898<br />

The individual hypotheses <strong>of</strong> the UTATU were then tested using hierarchical multiple<br />

regression (HMR) in the steps indicated by the UTAUT research report and summarized in table<br />

4 below. Specific details <strong>of</strong> each test <strong>of</strong> the hypothesis follow.<br />

Table 4<br />

Decision matrix<br />

Hypothesis Dependent<br />

Variable<br />

Behavioral<br />

H1<br />

Intention<br />

Behavioral<br />

H2<br />

Intention<br />

H3<br />

H4a<br />

Behavioral<br />

Intention<br />

Behavioral<br />

Intention<br />

Independent Variable Moderators Decision<br />

Performance Expectancy Gender, Age<br />

Effort Expectancy<br />

Social Influence<br />

Facilitation Conditions<br />

H4b Usage Facilitating Conditions<br />

H5a<br />

Behavioral<br />

Intention<br />

Computer Self-efficacy<br />

Gender, Age,<br />

Experience<br />

Gender, Age<br />

Voluntariness,<br />

Experience<br />

None<br />

Age,<br />

Experience<br />

None<br />

Reject<br />

(r = .685, n=338, p

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