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2008 PROCEEDINGS - Public Relations Society of America

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Strategic Communication:<br />

Aligning the Practice with the Pr<strong>of</strong>ession in Military <strong>Public</strong> Affairs<br />

Bey-Ling Sha and David Dozier<br />

San Diego State University<br />

bsha@mail.sdsu.edu<br />

ddozier@mail.sdsu.edu<br />

Robert Pritchard<br />

Ball State University<br />

rpritchard@bsu.edu<br />

Abstract<br />

Military public affairs <strong>of</strong>ficers (PAOs) <strong>of</strong>ten receive only technical training before being<br />

thrown into the strategic communication sphere, in which they are expected to operate as<br />

managers. In that capacity, one <strong>of</strong> the challenges faced by PAOs is the lack <strong>of</strong> clear military<br />

doctrine regarding public affairs, as well as general confusion surrounding the term “strategic<br />

communication,” which has different connotations for different areas <strong>of</strong> the military, private, and<br />

public sectors. This lack <strong>of</strong> clarity regarding strategic communication is not surprising, since the<br />

term is used in myriad ways in public relations and communication literature. For military PAOs,<br />

who practice in literal life-and-death situations, this lack <strong>of</strong> clarity regarding strategic<br />

communication has particularly dangerous risks.<br />

In 2005, the U.S. Department <strong>of</strong> the Navy inaugurated an innovative program with San<br />

Diego State University, whereby mid-level PAOs complete a regular, 24-month master’s<br />

program in an intense and rigorous 10-month curriculum. Framed by literature on strategic<br />

communication, military public affairs, and graduate education in public relations, this paper<br />

<strong>of</strong>fers a three-year evaluation <strong>of</strong> the SDSU PAO program, spelling out implications for graduate<br />

pedagogy, military public affairs practice, and theory-building in “strategic communication.”<br />

The study draws upon qualitative and quantitative data collected each year from PAOs as they<br />

exit the program.<br />

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