2008 PROCEEDINGS - Public Relations Society of America

produce results are the chief benefits HP teams bring to the organization. They become a catalyst
for change in a world that often supports the status quo. The leader is the vital link to the team in
the classroom and the workplace. He or she can grow dramatically from the team experience as
well. College programs in the Arts and Sciences, Business, Education, and Engineering are
introducing the team concept into the classroom to advance learning and provide a way for
students to practice real-world scenarios. In the private and public sectors, HP teams are helping
organizations become more creative and innovative. The team concept cannot solve all problems
and may not be the best route for some organizations. Yet current research on teams has graded
them favorably for fostering innovation and building morale in the classroom and workplace. HP
teams are also learning from past mistakes, obstacles, and missed opportunities to retool and
adapt more easily to organizational life. Future research is needed to better understand the
creative function of teams and how the role of communication and emotion can support better
team performance.
References
Duke Corporate Education. (2005). Building effective teams. Chicago: Dearborn Trade
Publishing.
Katzenbach, J. R., & Smith, D. K. (1993). The wisdom of teams. New York: Harper Business.
Kozlowski, S. W. J., & Ilgen, D. R. (2007, June/July). The science of team success. Scientific
American Mind, 54-59.
Lencioni, P. (2002). The five dysfunctions of a team. San Francisco: Jossey-Bass.
Marsick, V & Watkins K. (1993) Sculpting the Learning Organization. San Francisco: Jossey
Bass
Rapaille, C. (2006). The culture code. New York: Broadway Books.
Sawyer, K. (2007). Group genius. Cambridge, MA: Basic Books.
Sidle, C. C. (2005). The Leadership Wheel: Five steps for achieving individual and
organizational greatness. New York: Palgrave MacMillan.
Quick, T. (1992). Successful team building. New York: American Management Association.
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