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2008 PROCEEDINGS - Public Relations Society of America

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<strong>Relations</strong> <strong>Society</strong> <strong>of</strong> <strong>America</strong> (PRSA) in the society’s salary survey (Tortorello & Wilhelm,<br />

1993).<br />

Investor relations practitioners with well-rounded education are better prepared to the<br />

changing realities <strong>of</strong> new investor relations. The chain <strong>of</strong> corporate scandals, caused by senior<br />

management’s manipulation <strong>of</strong> information disclosed to investors, and, as a result, inability <strong>of</strong><br />

investors, both private and corporate, to properly understand the company’s business and its<br />

value, changes the way investor relations does business. Alan Towers calls Enron “the Watergate<br />

<strong>of</strong> business” and suggests that companies now have to rely on their investor relations to “inspire<br />

confidence” in their investors (as cited in Allen, 2002). To regain confidence investor relations<br />

must communicate faster, provide more information, make information more relevant to<br />

understanding the company’s business and its value, and use the appropriate communicative<br />

channels. Morgenson (2002) concludes that investor relations departments have to improve the<br />

quality and quantity information, exclaiming in the article title: “Information sooner, yes, but<br />

make it better, too” (p. 1).<br />

In addition, the globalization <strong>of</strong> business leads to a globalization <strong>of</strong> investor relations as<br />

well. New technologies <strong>of</strong> travel and communications made investing a truly international<br />

phenomenon. A corporation now competes for investment capital on a global scale in a 24/7<br />

framework. New technologies make information available globally, instantly and to a wide range<br />

<strong>of</strong> publics – consumers, investors, suppliers, and so on. Silver (2003) suggests that perhaps this<br />

should lead to merging <strong>of</strong> various communications functions, such as public relations and<br />

investor relations, into one unified function in charge <strong>of</strong> all corporate communication efforts.<br />

Rosenstein, Kelly, and Laskin (2007) conclude that “investor relations represents one <strong>of</strong> public<br />

relations’ most unfortunate paradoxes” (p. 1). Investor relations practice has grown in<br />

importance and received increased attention in corporate <strong>America</strong>. Yet, it commands little<br />

attention in public relations education and research. Perhaps, it is time to change this by <strong>of</strong>fering<br />

investor relations course and minor as part <strong>of</strong> public relations curriculum.<br />

Bibliography<br />

Allen, C. E. (2002). Building mountains in a flat landscape: Investor relations in the post-Enron<br />

era. Corporate Communications: An International Journal, 7(4), 206-211.<br />

Allen, D. (2004). Fundamentals <strong>of</strong> investor relations. In B. M. Cole (Ed.), The new investor<br />

relations: Expert perspectives on the state <strong>of</strong> the art (pp. 3-21). Princeton, NJ: Bloomberg<br />

Press.<br />

Argenti, P. A. (2007). Corporate communication (4 th ed.). New York: McGraw-Hill/Irwin.<br />

Bhagat, S., Black, B.., & Blair, M. (2004). Relational investing and firm performance. The<br />

Journal <strong>of</strong> Financial Research, 27(1), 1-30.<br />

Budd, J. F. (1993). CEO credibility: The management <strong>of</strong> reputation. Lakeville, CT: Turtle<br />

Publishing Company.<br />

Chatlos, W. (1974). What is investor relations? In A. R. Roalman (Ed.), Investor relations<br />

handbook (pp. 3-19).<br />

Chatlos, W. E. (1984). Investor relations. In B. Cantor (Ed.), Experts in action: Inside public<br />

relations (pp. 84-101). New York: Longman.<br />

Cole, B. M. (Ed.). (2004). The new investor relations: Expert perspectives on the state <strong>of</strong> the art.<br />

Princeton, NJ: Bloomberg Press.<br />

Dobrzynski, J. H. (1993, March 15). <strong>Relations</strong>hip investing. Business Week 3309, 68.<br />

PRWeek (2006). Salary survey 2006. New York: PRSA.<br />

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