chapter - Pearson

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Chapter 1 Organizational Behavior and Management
2. L. W. Fry, “The Maligned F. W. Taylor: A Reply to His Many Critics,” Academy of Management Review
(1976): 124–29.
3. J. A. Litterer, The Emergence of Systematic Management as Shown by the Literature from 1870–1900 (New
York: Garland, 1986).
4. D. Wren, The Evolution of Management Thought (New York: Wiley, 1994), 134.
5. L. D. Parker, “Control in Organizational Life: The Contribution of Mary Parker Follett,” Academy of
Management Review 9 (1984): 736–45.
6. P. Graham, M. P. Follett—Prophet of Management: A Celebration of Writings from the 1920s (Boston:
Harvard Business School Press, 1995).
7. M. P. Follett, Creative Experience (London: Longmans, 1924).
8. E. Mayo, The Human Problems of Industrial Civilization (New York: Macmillan, 1933); F. J.
Roethlisberger and W. J. Dickson, Management and the Worker (Cambridge, MA: Harvard University
Press, 1947).
9. D. W. Organ, “Review of Management and the Worker,” by F. J. Roethlisberger and W. J. Dickson,
Academy of Management Review 13 (1986): 460–64.
10. D. Roy, “Banana Time: Job Satisfaction and Informal Interaction,” Human Organization 18 (1960):
158–61.
11. For an analysis of the problems in determining cause from effect in Hathorne studies and in social settings
in general, see A. Carey, “The Hawthorne Studies: A Radical Criticism,” American Sociological
Review 33 (1967): 403–16.
12. D. McGregor, The Human Side of Enterprise (New York: McGraw-Hill, 1960).
13. Ibid., 48.
14. W. G. Ouchi, Theory Z: How American Business Can Meet the Japanese Challenge (Reading, MA: Addison-
Wesley, 1981).