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Chapter 1<br />
Organizational Behavior and Management<br />
35. H. Mintzberg, “The Case for Corporate Social Responsibility,” Journal of Business Strategy (winter<br />
1973): 3–15.<br />
36. T. M. Jones, “Ethical Decision Making by Individuals in Organizations: An Issue Contingent Model,”<br />
Academy of Management Review 16 (1991): 366–95; G. R. Shea, Practical Ethics (New York: American<br />
Management Association, 1988).<br />
37. L. I. Kessler, Managing Diversity in an Equal Employment Opportunity Workplace (Washington, DC:<br />
National Foundation for the Study of Employment Policy, 1990).<br />
38. W. B. Johnson and A. H. Packer, Workforce 2000: Work and Workers in the 21st Century (Indianapolis:<br />
Hudson Institute, 1987); M. Galen and A. T. Palmer, “White, Male and Worried,” Newsweek (January<br />
31, 1994): 50–55.<br />
39. Ibid.<br />
40. H. W. Fullerton Jr., “New Labor Force Projections Spanning 1988–2000,” Monthly Labor Review<br />
(November 1989): 3–12.<br />
41. M. Fine, F. Johnson, and M. S. Ryan, “Cultural Diversity in the Workforce,” Public Personnel<br />
Management 19 (1990): 305–319.<br />
42. T. Cox Jr., Cultural Diversity in Organizations (San Francisco: Berrett Koehler, 1994).<br />
43. D. Jamieson and J. O’Mara, Managing Workforce 2000: Gaining the Diversity Advantage (San Francisco:<br />
Jossey-Bass, 1991).<br />
44. ww.uboc.com, 2000.<br />
45. G. Colvin, “The 50 Best Companies for Asians, Blacks, and Hispanics,” Fortune (July 19, 1999): 53–57.<br />
46. “Union Bank of California Honored By U.S. Labor Department For Employment Practices.” Press<br />
release, September 11, 2000.<br />
47. Ibid.<br />
48. S. Jackson and Associates, Diversity in the Workplace: Human Resource Initiatives (New York: Guildford<br />
Press, 1992).<br />
49. Lennie Copeland, “Learning to Manage a Multicultural Workforce,” Training 25 (1988): 48–56; B.<br />
Geber, “Managing Diversity,” Training 27 (1990): 23–30.<br />
50. J. R. Fulkerson and R. S. Schuler, Managing Worldwide Diversity at Pepsi-Cola International. In<br />
Jackson and Associates, Diversity in the Workplace, pp. 248–78.<br />
51. C. K. Prahalad and Y. L. Doz, The Multinational Mission: Balancing Local Demands and Global Vision<br />
(New York: Free Press, 1987); C. A. Bartlett and S. Ghoshal, Transnational Management (Homewood,<br />
IL: Irwin, 1992).<br />
52. P. J. Dowling and R. S. Schuler, International Dimensions of Human Resource Management (Boston: PWS-<br />
Kent, 1990).<br />
53. N. Adler, International Dimensions of Organizational Behavior (Boston: Kent, 1991).<br />
54. G. Hofstede, “The Cultural Relativity of Organizational Practices and Theories,” Journal of<br />
International Business Studies (fall 1983): 75–89.<br />
55. R. L. Tung, “Selection and Training in U.S., European, and Japanese Multinationals,” California<br />
Management Review 25 (1982): 57–71.<br />
56. www.Hitachi.com, 2000.<br />
57. A. Edstrom and J. R. Galbraith, “Transfer of Managers as a Coordination and Control Strategy in<br />
Multinational Organizations,” Administrative Science Quarterly 22 (1977): 248–63.<br />
58. www. caterpillar.com, 2000.<br />
59. www.motorola.com, 2000.<br />
60. “About Amazon.com,” www.amazon.com, 1999.<br />
41<br />
Chapter 1 Appendix<br />
1. F. W. Taylor, Shop Management (New York: Harper, 1903); F. W. Taylor, The Principles of Scientific<br />
Management (New York: Harper, 1911).