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guidelines for managing and reporting on intangibles (intellectual

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alike to disclose not <strong>on</strong>ly the indicator but also its expected trend <str<strong>on</strong>g>and</str<strong>on</strong>g> its relati<strong>on</strong><br />

to the company’s future earnings <str<strong>on</strong>g>and</str<strong>on</strong>g> growth.<br />

5.1. Importance of disclosure<br />

For <strong>intellectual</strong> capital reports to be relevant there has to be a relati<strong>on</strong>ship between the<br />

disclosure of in<str<strong>on</strong>g>for</str<strong>on</strong>g>mati<strong>on</strong> <strong>on</strong> <strong>intangibles</strong> <str<strong>on</strong>g>and</str<strong>on</strong>g> management activities. There<str<strong>on</strong>g>for</str<strong>on</strong>g>e, two<br />

requirements must be in place:<br />

• First, based <strong>on</strong> a well-defined strategy, the firm has to have a stated commitment<br />

to sustain <str<strong>on</strong>g>and</str<strong>on</strong>g> develop its <strong>intellectual</strong> capital.<br />

• Sec<strong>on</strong>d, in order to adequately communicate its strategy both internally <str<strong>on</strong>g>and</str<strong>on</strong>g><br />

externally, the firm must disclose, at least partially, in<str<strong>on</strong>g>for</str<strong>on</strong>g>mati<strong>on</strong> <strong>on</strong> the ef<str<strong>on</strong>g>for</str<strong>on</strong>g>ts<br />

made to sustain <str<strong>on</strong>g>and</str<strong>on</strong>g> develop its <strong>intellectual</strong> resources.<br />

The first c<strong>on</strong>diti<strong>on</strong> puts the Visi<strong>on</strong> of the Firm, that is, its strategic objectives, into<br />

c<strong>on</strong>text; i.e., to put the management of <strong>intellectual</strong> capital <strong>on</strong> the firm’s agenda.<br />

The sec<strong>on</strong>d c<strong>on</strong>diti<strong>on</strong> is that there is value to be derived from <strong>intellectual</strong> capital<br />

disclosure. Disclosure has to help improve –<str<strong>on</strong>g>and</str<strong>on</strong>g> not merely describe– relati<strong>on</strong>ships with<br />

customers, employees, partners, <str<strong>on</strong>g>and</str<strong>on</strong>g>, in general, the increased emphasis <strong>on</strong> knowledgesharing<br />

activities across stakeholders <str<strong>on</strong>g>and</str<strong>on</strong>g> organizati<strong>on</strong>al boundaries. The disclosure of<br />

in<str<strong>on</strong>g>for</str<strong>on</strong>g>mati<strong>on</strong> <strong>on</strong> <strong>intangibles</strong> has an impact <strong>on</strong> the firm’s image <str<strong>on</strong>g>and</str<strong>on</strong>g> that affects its factor<br />

markets. For instance, it can improve the firm’s ability to attract human resources<br />

through the disseminati<strong>on</strong> of in<str<strong>on</strong>g>for</str<strong>on</strong>g>mati<strong>on</strong> <strong>on</strong> its professi<strong>on</strong>al development plan or<br />

improve sourcing c<strong>on</strong>diti<strong>on</strong>s by publishing in<str<strong>on</strong>g>for</str<strong>on</strong>g>mati<strong>on</strong> <strong>on</strong> its average time-to-payment.<br />

5.2. Elements of the Intellectual Capital Report<br />

The Intellectual Capital Report has three different parts which will be described next:<br />

• The visi<strong>on</strong> of the firm<br />

• The summary of intangible resources <str<strong>on</strong>g>and</str<strong>on</strong>g> activities<br />

• The system of indicators<br />

5.2.1. Visi<strong>on</strong> of the firm<br />

The Visi<strong>on</strong> of the firm identifies:<br />

• The strategic objectives accomplished by the company <str<strong>on</strong>g>and</str<strong>on</strong>g> how its<br />

accomplishment add value <str<strong>on</strong>g>for</str<strong>on</strong>g> its customers <str<strong>on</strong>g>and</str<strong>on</strong>g> other stakeholders. It also<br />

includes the firm’s strategic objectives <str<strong>on</strong>g>for</str<strong>on</strong>g> the future.<br />

• The firm’s critical <strong>intangibles</strong> that enable the accomplishment of the strategic<br />

objectives through knowledge producti<strong>on</strong> processes that create value. It also<br />

identifies the critical <strong>intangibles</strong> <strong>on</strong> which the company relies to attain the<br />

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