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Agenda and supporting papers - Plymouth Hospitals NHS Trust

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Item 18, Annex 1<br />

Payroll & Expenses<br />

No comments were made.<br />

Serco Hygiene Compliance Reporting<br />

Noting the report’s conclusion that Internal Audit could not provide full<br />

assurance that (a) Serco were fully compliant with the hygiene<br />

requirements of the <strong>Trust</strong> <strong>and</strong> (b) Serco inspections were reported<br />

accurately, Mrs Schwarz queried who was responsible for leading<br />

delivery of the recommendations.<br />

D<br />

Mr Thomas stated that this was the<br />

Facility Operations Manager but he could not confirm whether the<br />

report’s recommendations had been implemented.<br />

Dr Williams noted that the report stated that Serco were compliant<br />

with the requirements of the National Specification for Cleanliness in<br />

the <strong>NHS</strong>. However, Internal<br />

R<br />

Audit’s conclusions were at odds with this<br />

assertion. The results of audits undertaken between April 2011 <strong>and</strong><br />

March 2012 were set out in the report but these were inconsistent <strong>and</strong><br />

historic. It was therefore difficult to form a view given the conflicting<br />

statements presented. Mrs Raikes was concerned that there was<br />

insufficient traction on resolving this important issue <strong>and</strong> whilst<br />

Internal Audit’s attention<br />

A<br />

had identified the anomaly, she had limited<br />

assurance of delivery. Noting that a combined audit tool was likely to<br />

be rolled out in June 2013, Mrs Schwarz stated that the Committee’s<br />

concerns would be addressed as part of Internal Audit’s follow-up<br />

process.<br />

F<br />

Mr Budge briefed the Committee on the reasons why this report had<br />

been commissioned <strong>and</strong> stated his intention to provide a copy to the<br />

individual who had raised the matter in the first instance.<br />

Neonatal Transport Contract Review<br />

Hygiene Inspection<br />

Whilst there were no comments<br />

T<br />

on the report, Mr Glover passed on to<br />

the Committee feedback from the Audit team member who had<br />

undertaken the inspection. In her experience staff had been<br />

responsive, well-engaged <strong>and</strong> keen to ensure high st<strong>and</strong>ards of<br />

cleanliness across all wards. Mr Dix would convey these sentiments<br />

at the appropriate forum.<br />

Head of Internal Audit Opinion (HOIAO)<br />

Ms McCall referred the Committee to pages 7 to 16 of the Annual<br />

Report <strong>and</strong> specifically to page 8, which detailed Internal Audit’s<br />

overall opinion of ‘significant assurance’ that there was a generally<br />

sound system of internal control within the <strong>Trust</strong> <strong>and</strong> to the basis for<br />

forming that opinion. Ms McCall drew the Committee’s attention to<br />

the identified weaknesses in controls, which were detailed as health<br />

records management, data protection <strong>and</strong> financial control. Ms<br />

McCall referred the Committee to the two Third Party Assurance<br />

Reports confirming the opinion of effective controls for the Electronic<br />

Staff Record <strong>and</strong> Shared Business Services.<br />

6

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