Agenda and supporting papers - Plymouth Hospitals NHS Trust
Agenda and supporting papers - Plymouth Hospitals NHS Trust
Agenda and supporting papers - Plymouth Hospitals NHS Trust
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Item 12<br />
EDS Grades <strong>and</strong> E & D Objectives Annex 1<br />
<strong>Plymouth</strong> <strong>Hospitals</strong> – Equality Objectives<br />
• To enable the <strong>Trust</strong> to analyse patient outcomes <strong>and</strong> experiences by protected characteristic<br />
<strong>and</strong> as a result, identify <strong>and</strong> initiate improvements as required. To do this we will:<br />
• Improve patient data collection to allow the monitoring of all required protected<br />
characteristics in line with the public sector duty requirements. This will include<br />
improving the facilities to collect patient data on our systems<br />
• Continue to collect <strong>and</strong> exp<strong>and</strong> the collection of equality information on the local patient<br />
surveys.<br />
• Develop <strong>and</strong> deliver a programme of awareness/education to ensure staff have the<br />
knowledge <strong>and</strong> skills to collect this information in appropriate ways<br />
• On-going monitoring <strong>and</strong> analysis of patient/carer feedback, complaints, untoward<br />
incidents <strong>and</strong> patient survey results will be undertaken on a monthly basis, <strong>and</strong><br />
outcomes fed back to the appropriate assurance leads to enable them to develop <strong>and</strong><br />
implement actions as required<br />
• The annual review of the equality objectives will demonstrate an improvement in the<br />
patient data collected, <strong>and</strong> its use.<br />
• To improve the discharge experience for all patients <strong>and</strong> their relatives/carers regardless of<br />
their protected characteristics by ensuring that:<br />
• The discharge process is completed in a timely fashion<br />
• Clear information is provided in an appropriate format about any medications <strong>and</strong> ongoing<br />
care requirements.<br />
• On-going monitoring <strong>and</strong> analysis of patient/carer feedback, untoward incidents,<br />
complaints <strong>and</strong> patient survey results will be undertaken on a monthly basis, <strong>and</strong><br />
outcomes fed back to the appropriate assurance leads to enable them to develop <strong>and</strong><br />
implement actions as required .<br />
• The annual review of the equality objectives with the local interests groups will monitor<br />
the implementation of actions <strong>and</strong> assess the resulting improvements<br />
• Ensure information provided to patients regarding their care/treatment is provided<br />
• Within appropriate timescales<br />
• In an appropriate, underst<strong>and</strong>able format.<br />
• Monitoring <strong>and</strong> analysis of patient/carer feedback, complaints <strong>and</strong> patient survey results<br />
will be undertaken on a monthly basis, <strong>and</strong> outcomes fed back to the appropriate<br />
assurance leads to enable them to develop <strong>and</strong> implement actions as required.<br />
• The annual review of the equality objectives with the local interests groups will monitor<br />
the implementation of actions <strong>and</strong> assess the resulting improvements<br />
• Ensure Equality & Diversity learning <strong>and</strong> development programmes, specifically around<br />
attitudes <strong>and</strong> behaviours, are attended by all staff on an annual basis. Monitor <strong>and</strong> analyse<br />
attendance by staff group via the Oracle Learning Management system (OLM) <strong>and</strong> the<br />
Electronic Staff Record (ESR). Development of an assessment tool needs to be undertaken to<br />
assess the skills <strong>and</strong> competencies of staff gained from the learning <strong>and</strong> how positive<br />
outcomes are produced in the work area.<br />
• Ensure the Board can define <strong>and</strong> position equality & diversity as a strategic opportunity<br />
• To improve access <strong>and</strong> quality in healthcare <strong>and</strong> reduce health inequalities. Monitoring<br />
<strong>and</strong> analysis of patient/carer feedback, complaints <strong>and</strong> patient survey results will be<br />
undertaken on a monthly basis, <strong>and</strong> outcomes fed back to the appropriate assurance<br />
leads to enable them to develop <strong>and</strong> implement actions as required<br />
• To use the <strong>NHS</strong> constitution as an opportunity to ensure comprehensive services to<br />
patients from all protected characteristics. Monitoring <strong>and</strong> analysis of patient/carer<br />
feedback, complaints <strong>and</strong> patient survey results will be undertaken on a monthly basis,<br />
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