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Leaseholders' Handbook - Plymouth Community Homes

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About <strong>Plymouth</strong><br />

<strong>Community</strong> <strong>Homes</strong><br />

<strong>Plymouth</strong> <strong>Community</strong> <strong>Homes</strong> is a new not-forprofit<br />

housing association. It was set up in 2009 to<br />

take over the ownership and management of about<br />

15,000 properties from <strong>Plymouth</strong> City Council. It is<br />

a registered provider of social housing and is the<br />

largest housing association in <strong>Plymouth</strong>.<br />

<strong>Plymouth</strong> <strong>Community</strong> <strong>Homes</strong> is a registered<br />

charity. It is run by a Board made up of 12 unpaid<br />

members who make the main decisions. The<br />

Board is currently made up of three tenants, one<br />

leaseholder, four people nominated by <strong>Plymouth</strong><br />

City Council and four independent people.<br />

We currently have about 1,500 residential<br />

leaseholders.<br />

What are the core values and objectives of<br />

<strong>Plymouth</strong> <strong>Community</strong> <strong>Homes</strong>?<br />

<strong>Plymouth</strong> <strong>Community</strong> <strong>Homes</strong> aims to offer the best<br />

possible standards and service to its customers<br />

and applies the following values to all it does:<br />

The association is committed to being:<br />

• Innovative<br />

• Ethical<br />

• Responsive<br />

• Inclusive<br />

We have adopted the following objectives:<br />

• Provide better places to live<br />

• Put residents first<br />

• Be a good place to work<br />

• Provide excellent leadership<br />

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