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Leaseholders' Handbook - Plymouth Community Homes

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Payment methods for major works<br />

<strong>Plymouth</strong> <strong>Community</strong> <strong>Homes</strong> leases say that all<br />

service charge invoices should be paid in full within<br />

21 days of issue.<br />

<strong>Plymouth</strong> <strong>Community</strong> <strong>Homes</strong> is pleased to offer a<br />

flexible range of payment options for those<br />

leaseholders who live in their flats as their principal<br />

home (your main address) and who face difficulties<br />

paying in full within 21 days. These are:<br />

• To pay by a Deferred Payment Plan of up to 3<br />

years. Regular monthly payments are made and<br />

no interest is charged to leaseholders.<br />

• To pay by a Deferred Payment Plan of between<br />

3 and 5 years by regular monthly instalments. In<br />

this case <strong>Plymouth</strong> <strong>Community</strong> <strong>Homes</strong> will take<br />

a Legal Charge over the flat as security and<br />

legal costs will be charged to the leaseholder.<br />

Interest is payable on this type of Deferred<br />

Payment Plan.<br />

• For leaseholders who are over the age of 60 it<br />

will be possible to pay interest only on the<br />

amount of the invoice. In this case, <strong>Plymouth</strong><br />

<strong>Community</strong> <strong>Homes</strong> will take a Legal Charge<br />

over the flat and the cost of this can be paid<br />

separately or added to the amount of the<br />

invoice. The amount of the invoice must be<br />

paid when the property is either transferred to a<br />

third party or sold.<br />

• For those leaseholders who are in genuine<br />

hardship, because they are on very low incomes<br />

or in receipt of certain benefits, an application<br />

can be made for assistance from the Service<br />

Charge Hardship Scheme. This scheme does<br />

not take away the responsibility for paying the<br />

invoice, but allows those who qualify to pay an<br />

agreed regular amount that they can afford until<br />

the account has been fully paid.<br />

Those leaseholders who do not live in the flat as<br />

their principal home must pay all major works<br />

invoices in accordance with the terms of the lease<br />

for their flat. This means that full payment must be<br />

made within 21 days.<br />

<strong>Plymouth</strong> <strong>Community</strong> <strong>Homes</strong> will accept<br />

whatever choice of principal home a leaseholder<br />

has registered with HM Revenue and Customs.<br />

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