Leaseholders' Handbook - Plymouth Community Homes

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Consultation on work to be done The Commonhold and Leasehold Reform Act 2002 changed the way landlords need to consult with leaseholders. Plymouth Community Homes must ensure: • You are consulted before any major works begin for which you have to make a contribution and which will cost any leaseholder in the block more than £250. • You are consulted on certain long-term agreements or contracts that Plymouth Community Homes intends to enter into, that last more than 12 months, and cost any leaseholder more than £100 a year. The consultation process is as follows: For major work • A Notice of Intention is sent to all affected leaseholders informing them of our intention to carry out the work. A description of the proposed work will be included and you will be invited to put forward the name of a contractor who you think should be asked to provide an estimate. You have 30 days to make any written comments about the Notice of Intention. • All written comments received must be considered by Plymouth Community Homes and an estimate must be obtained from at least one of the contractors nominated by leaseholders. • A second Notice (Section 20) will then be sent to you giving an estimated cost from at least two contractors and your likely contribution. All the estimates will be available for inspection and a summary will be included of any written comments received. You then have a further 30 days to make any written comments. • Again, all comments must be considered by Plymouth Community Homes. • The contract will then be awarded to the successful contractor. We will write again within 21 days to provide you with details of this. However, we do not have to write if the chosen contractor has been suggested by a leaseholder or was the lowest estimate. For long term agreements • These could include, for example, decoration, roof repairs and replacement, concrete repairs, damp remedial work or asbestos removal. • All leaseholders will be sent a Notice of Intention which will describe the works or services to be provided. You will be allowed 30 days to make any written comments and to nominate anyone you think we should ask to provide an estimate. • Plymouth Community Homes must consider any comments and obtain an estimate from at least one of the contractors nominated by leaseholders. • Once the proposals for the contract are in place a notice will be sent to each leaseholder giving a further 30 days for any written comments. • Plymouth Community Homes must consider these comments. • The contract will then be awarded. We will write to you again within 21 days to provide details of this. However, we do not have to write if the chosen contractor has been suggested by a leaseholder or was the lowest estimate. ➪ Previous page | Contents page | Next page ➪ 14
European Union (EU) Procurement Rules For contracts that require Public Notice under EU regulations Plymouth Community Homes is only required to allow comments and observations, not the nomination of a contractor. Major Works carried out under a Long-Term Agreement If we want to carry out major works under a longterm agreement entered into with a contractor, affected leaseholders will receive further consultation as follows: • If the cost of the work is likely to be more than £250 to any one leaseholder in the block, all leaseholders will be sent a Notice of Intention. The Notice will describe the works and include an estimate of the contribution that the leaseholder will be required to pay. • Leaseholders have 30 days in which to make any written comments. • Plymouth Community Homes must consider any comments received and send a written reply. Urgent Works Urgent works can be allowed to go ahead without consultation if it is felt to be reasonable to dispense with the requirements. This may apply to works which are very urgent, for example on the grounds of health and safety. ➪ Previous page | Contents page | Next page ➪ 15
Page 1 and 2: Leaseholders’ Handbook
Page 3 and 4: Contents Electronic version: please
Page 5 and 6: Introduction from the Chief Executi
Page 7 and 8: Our offices Our Head Office is in t
Page 9 and 10: Not all leases are the same Not all
Page 11 and 12: Leaseholdersʼ Responsibilities (co
Page 13: Paying the annual service charge Al
Page 17 and 18: In certain circumstances, it may be
Page 19 and 20: Having problems with payments? Prob
Page 21 and 22: Supporting People Supporting People
Page 23 and 24: What if I am still not satisfied? I
Page 25 and 26: Buildings Insurance Plymouth Commun
Page 27 and 28: Repairs Plymouth Community Homes an
Page 29 and 30: Gas and Electrical Servicing You ha
Page 31 and 32: Resident Involvement Plymouth Commu
Page 33 and 34: Subletting your flat Leaseholders a
Page 35 and 36: Will Plymouth Community Homes buy b
Page 37 and 38: Frequently Asked Questions When the
Page 39 and 40: Consumer Advice Trading Standards P
Page 41 and 42: Lessor Another word for freeholder.
Page 43 and 44: Leaseholder Handbook Translation En

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