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Leaseholders' Handbook - Plymouth Community Homes

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Service Charges<br />

Annual Service Charge<br />

The annual service charge is the money that you<br />

pay towards the day-to-day running costs of your<br />

block of flats.<br />

You do not pay anything towards services or repairs<br />

that are provided solely for the benefit of <strong>Plymouth</strong><br />

<strong>Community</strong> <strong>Homes</strong> tenants or individual properties.<br />

Leaseholders and tenants usually pay an identical<br />

amount each year for the cost of services that are<br />

provided to a particular block. We can only make<br />

reasonable service charges and the services or<br />

work we do must be of reasonable standard. We<br />

will give you a statement of account showing what<br />

is included in your service charge.<br />

How are variable charges calculated?<br />

The service charge is a variable charge. This<br />

means that you will be sent an invoice to pay dated<br />

1st April each year and this will cover the cost of<br />

providing services to your block for the next 12<br />

months. Therefore, these charges are payable<br />

annually, in advance.<br />

Each year we will estimate the sum we are likely to<br />

spend in providing services to you over the coming<br />

year. That will be the service charge we will ask you<br />

to pay for the year. At the same time, we will work<br />

out how much we have actually spent on providing<br />

services for you in the previous period. If we have<br />

overcharged you we will reduce your service charge<br />

for the coming year. If we have undercharged<br />

you, we will increase your new service charge.<br />

Depending upon the services provided to<br />

your particular block, the annual service<br />

charge could cover:<br />

Caretaking<br />

Heating, lighting and cleaning<br />

of communal areas<br />

Communal TV aerial maintenance<br />

Door entry systems<br />

Grounds maintenance of communal areas<br />

Buildings insurance<br />

Management costs<br />

Fire safety equipment<br />

Window cleaning<br />

Lifts<br />

Communal laundry<br />

Annual service charge invoices usually<br />

consist of 5 separate elements:<br />

Ground rent<br />

A charge for services<br />

Buildings insurance premium<br />

Administration / Management Charge<br />

Adjustments for previous periods<br />

You will only be charged for those services<br />

which are provided to your block of flats.<br />

Please note, however, that you will be<br />

charged for all services that are provided<br />

to your block, whether you use them<br />

or not as per your lease agreement.<br />

12<br />

➪<br />

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