Plymouth Community Homes Tenancy Allocation Policy Including ...
Plymouth Community Homes Tenancy Allocation Policy Including ... Plymouth Community Homes Tenancy Allocation Policy Including ...
Priority levels that can be awarded to applicants 2.16 1. Urgent priority (A) This is the highest level of priority and is awarded where there is: an urgent need for support and the client’s independent living is at risk a risk of homelessness re-housing is required due to demolition or regeneration works in an area. 2.17 2. High priority (B) This is awarded where the client has been assessed as housebound, or they are suffering high levels of isolation, or their independent living is at risk. 2.18 3. Medium priority (C) This level of priority can be awarded where there is low support needs and no risk to the client in their current home. 2.19 4. Low priority (D) All other applications which have a support need, but which do not fall within the above categories, will have this ranking. Within this category the length of time of the application or the length of time at their current address will determine their position. Applications showing a support and housing need, but where the applicant’s financial resources exceed the limit, will also be placed in this band. 2.20 5. No Need (E) This will be for applications which do not have any support need. Local Letting Initiatives 2.21 Local Letting Initiatives (LLI) will be developed from time to time to enable specific sustainability issues to be addressed. For example, an LLI may be needed where there is low demand for a particular area or property type. All LLls will be approved by the Head of Housing Choices. Applicants will be informed of any LLIs in the applicant information pack. Mutual exchanges to and from sheltered housing 2.22 The criteria for acceptance of applications for a mutual exchange involving a sheltered housing unit, along with the process to be followed, are detailed in PCH’s Allocations Policy. 3. Offers of accommodation 3.1 All offers of accommodation will be subject to satisfactory verification of applicants’ eligibility, housing need and identity. All offers made will be provisional until confirmed. PCH reserves the right to not proceed with an offer where there is insufficient evidence to support an application, there has been a previous or current history of tenancy breaches or any offered tenancy is likely not to be sustainable. 3.2 Where an applicant is made an offer which is then subsequently withdrawn, for example following verification, eligibility or other checks, we will notify the applicant in writing of the decision and include the reasons why the offer will not proceed. We will advise them how they can have this decision reviewed.
3.3 Applicants have the right to ask for a review of any decision relating to their application for an offer of accommodation with PCH. Requests for a review should be put in writing, within 7 calendar days of the date of the decision letter, advising the reasons for the request. The review will be undertaken by an officer of PCH independent of the original decision. The review request will be responded to in writing within 21 calendar days. 4. Transfers 4.1 Transfer applications are given priority for allocation of housing on the same basis as other Devon Home Choice applications, each application being awarded a banding priority according to housing need. This takes into consideration both the statutory requirement to give reasonable preference to particular groups, and the locally established additional preferences. 4.2 It is anticipated that a proportion of properties available for letting will be allocated to existing tenants seeking to transfer. This will ensure over time that a reasonable balance will be struck between the statutory duties of the Council, the needs of the wider community, and the aspirations of existing tenants. 4.3 No transfer offer will be made unless the transfer applicants have conducted their tenancy in a reasonable manner over the preceding six months, or 12 months for demoted tenancies. This would usually include having maintained a rent account that has not fallen into arrears and there not being evidence of nuisance or anti-social behaviour relating to the tenancy. 4.4 In applying this provision, care will be taken to ensure that previous arrears arising out of circumstances beyond the tenant’s control should not prejudice the right to consideration of transfer, taking all individual circumstances into account. 4.5 Before a transfer offer of alternative accommodation can be confirmed the current property will be inspected to ensure that the property has been maintained by the tenant to an acceptable standard and that there is no damage beyond fair ‘wear and tear’. 4.6 For a property to be eligible to be placed on the transfer register, it will need to meet the following criteria. These standards are also applicable for a notice to quit. Good decorative order. All damages caused by the tenants, their family or guest, will be the responsibility of that tenant to repair. Alterations - only acceptable if permission was sought. All PCH fixtures and fittings should be left clean and unmarked. This includes; Windows, work surfaces, sanitary ware, kitchen units, sink tops and floors etc. All window and door locks must be working correctly. Electrical fittings should be as standard clean and undamaged. Heating appliances should be as standard and undamaged. Plumbing services should be as standard and undamaged. Any damaged or missing doors /door furniture must be repaired/replaced. Where the property is deemed to be in poor condition due to acts or omissions by the tenant, the offer will be withdrawn unless the conditions relating to the property are remedied within an agreed timescale or there are agreed exceptional circumstances.
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Priority levels that can be awarded to applicants<br />
2.16 1. Urgent priority (A)<br />
This is the highest level of priority and is awarded where there is:<br />
an urgent need for support and the client’s independent living is at risk<br />
a risk of homelessness<br />
re-housing is required due to demolition or regeneration works in an area.<br />
2.17 2. High priority (B)<br />
This is awarded where the client has been assessed as housebound, or they are<br />
suffering high levels of isolation, or their independent living is at risk.<br />
2.18 3. Medium priority (C)<br />
This level of priority can be awarded where there is low support needs and no risk to<br />
the client in their current home.<br />
2.19 4. Low priority (D)<br />
All other applications which have a support need, but which do not fall within the<br />
above categories, will have this ranking. Within this category the length of time of the<br />
application or the length of time at their current address will determine their position.<br />
Applications showing a support and housing need, but where the applicant’s financial<br />
resources exceed the limit, will also be placed in this band.<br />
2.20 5. No Need (E)<br />
This will be for applications which do not have any support need.<br />
Local Letting Initiatives<br />
2.21 Local Letting Initiatives (LLI) will be developed from time to time to enable<br />
specific sustainability issues to be addressed. For example, an LLI may be needed<br />
where there is low demand for a particular area or property type. All LLls will be<br />
approved by the Head of Housing Choices. Applicants will be informed of any LLIs in<br />
the applicant information pack.<br />
Mutual exchanges to and from sheltered housing<br />
2.22 The criteria for acceptance of applications for a mutual exchange involving a<br />
sheltered housing unit, along with the process to be followed, are detailed in PCH’s<br />
<strong>Allocation</strong>s <strong>Policy</strong>.<br />
3. Offers of accommodation<br />
3.1 All offers of accommodation will be subject to satisfactory verification of<br />
applicants’ eligibility, housing need and identity. All offers made will be provisional<br />
until confirmed. PCH reserves the right to not proceed with an offer where there is<br />
insufficient evidence to support an application, there has been a previous or current<br />
history of tenancy breaches or any offered tenancy is likely not to be sustainable.<br />
3.2 Where an applicant is made an offer which is then subsequently withdrawn, for<br />
example following verification, eligibility or other checks, we will notify the applicant in<br />
writing of the decision and include the reasons why the offer will not proceed. We will<br />
advise them how they can have this decision reviewed.
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