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14MB - Pirelli

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the Sales&Marketing departments of all countries in order to<br />

select and develop the best proposals for innovative strategies<br />

to approach new international markets and new procedures<br />

for managing relations with customers, partners and stakeholders.<br />

All the proposals were collected at the end of 2008,<br />

and the best will be chosen in the first few months of 2009.<br />

The winning projects will be allocated a large budget for implementation;<br />

their effectiveness will be directly monitored in<br />

2009 by the Commercial Department.<br />

——<br />

INDUSTRIAL SECTOR: “Passion in Operation” is the slogan<br />

accompanying introduction of the new production model<br />

in the <strong>Pirelli</strong> world (PMS - <strong>Pirelli</strong> Manufacturing System),<br />

which aims to standardise the approach to both continuous<br />

improvement and quality through the sharing of a common<br />

language and standard methods. Twenty factories worldwide<br />

have joined the PMS programme since its inception in 2008.<br />

The <strong>Pirelli</strong> Manufacturing System is focused on safety, quality,<br />

people and costs. Action taken under the PMS is based on the<br />

philosophy of continuous improvement, which pursues efficiency<br />

through the principles and tools of Lean Manufacturing, including<br />

“5S activation groups” (5S= Seiri, Seiton, Seiso, Seiketsu and<br />

Shitsuke - Japanese words that can be translated as select, organise,<br />

shine, standardise and support), kaizen activities and mapping<br />

the value flow.<br />

It aims to eliminate waste, maintain a clean environment and<br />

stimulate the daily pursuit of efficiency and quality.<br />

The particularly active and “energising” methods used to involve all<br />

those who work in the areas implementing the “5S” facilitate and<br />

promote the generation of new ideas and improvement actions.<br />

Internal communication<br />

During 2008, the internal community at the <strong>Pirelli</strong> Group was the<br />

object of numerous communication initiatives at both global and<br />

national levels, while varying widely in terms of duration, scope<br />

of action and channels used. The following paragraphs illustrate<br />

highlights of the principal areas in which Internal Communication<br />

and Human Resources took actions with useful, interesting<br />

and engaging actions, in step with the most modern formats but<br />

especially capable to reinforce the employee’s perception as an<br />

active member of the business community, where individual contributions<br />

create value for everyone.<br />

Opinion Survey 2008<br />

The second Group Opinion Survey was conducted in 2008, and<br />

involved executives, managers and white-collar employees (the<br />

previous opinion survey was conducted in 2005).<br />

Participation in the survey, which involved the distribution of an<br />

online questionnaire translated in 10 languages that was distributed<br />

to a target of 5,971 persons, was very high (78%).<br />

ANNUAL FINANCIAL REPORT 2008<br />

267

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