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Hints and Tips for Completing Application Forms - South West ...

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<strong>South</strong> <strong>West</strong> Peninsula Deanery<br />

Career Planning Service<br />

Interview Techniques<br />

Introduction<br />

Assessment centres <strong>for</strong> hospital specialties currently include interview stations. Some<br />

interviewing may specifically be aimed at exploring your level of competency in a variety of<br />

key skills. How can you prepare yourself <strong>for</strong> this type of interviewing?<br />

The Basics<br />

Know the job description <strong>and</strong> person specification as both documents will give you a<br />

good idea as to the competencies required <strong>for</strong> that specialty at a specific level<br />

Ensure that you have ‘quizzed’ people already training at that level <strong>and</strong> beyond as to<br />

the skills they use on a regular basis <strong>and</strong> details of their daily responsibilities<br />

Know your portfolio inside out so that you can recall appropriate examples to use<br />

when demonstrating your competencies to your interviewers<br />

Talk to doctors who have already been through the process <strong>and</strong> have secured a<br />

training post. This will give you a feel <strong>for</strong> the range of questions that were asked<br />

previously. Do not expect the same questions to be asked at your interview, this will<br />

just give you a flavour of styles of questioning <strong>and</strong> some of the competencies that<br />

were explored<br />

Do not develop ‘stock’ answers as you do not know whether your answer will fit the<br />

question asked. Have examples you can draw from so that you can tailor your<br />

answer to the question<br />

Develop techniques to help you structure your answers <strong>and</strong> keep them concise <strong>and</strong><br />

to the point<br />

Suggestions <strong>for</strong> Structuring Your Answers<br />

You may already have developed a technique that will help you successfully answer the<br />

competency based questions – great! On the other h<strong>and</strong> if you find that you are struggling<br />

you may find it helpful to familiarise yourself with the STAR Technique described below.<br />

STAR<br />

This particular technique has been used by many people <strong>for</strong> applying <strong>for</strong> jobs across a<br />

variety of professions <strong>and</strong> has proved to be an effective way of getting an answer across in<br />

a logical, efficient <strong>and</strong> effective way.<br />

Cate Bennett – Career Planning Manager Page 1<br />

K:\Careers Planning\CVs, <strong>Application</strong>s, Interviews, Asessments, Portfolios & PDP\Interview, CV, <strong>Application</strong><br />

Skills\Interview\Interview <strong>Hints</strong> n <strong>Tips</strong>\Interview Techniques 06 11.docx


S T A R<br />

Situation<br />

Task<br />

Action<br />

Result<br />

Break your answers down in the following way:<br />

1. Situation/Task<br />

a. Provides the interviewer with the context <strong>for</strong> the ACTION<br />

• Make your description CONCISE <strong>and</strong> INFORMATIVE<br />

• Concentrate only on RELEVANCE to the story <strong>and</strong> message you are<br />

trying to communicate in your answer<br />

• Only give clinical in<strong>for</strong>mation if directly relevant to answering the question<br />

Example (using an old GPVTS question)<br />

Give an example of a situation in which you had to deal with a difficult<br />

colleague. What did you do? What was the outcome?<br />

Briefly describe the situation <strong>and</strong> how the colleague was being difficult.<br />

2. Action<br />

This is where you demonstrate <strong>and</strong> highlight the skills <strong>and</strong> personal attributes that the<br />

question is testing.<br />

• Explain what, how <strong>and</strong> why YOU did it.<br />

• Demonstrate what you did i.e. talk about YOU not everyone else<br />

• Give some detail, but beware of giving clinical in<strong>for</strong>mation unless it is necessary to<br />

your example.<br />

• The actions you describe should highlight relevant skills.<br />

3. Result<br />

• Explain the outcome of YOUR action<br />

• Describe what YOU accomplished<br />

Cate Bennett – Career Planning Manager Page 2<br />

K:\Careers Planning\CVs, <strong>Application</strong>s, Interviews, Asessments, Portfolios & PDP\Interview, CV, <strong>Application</strong><br />

Skills\Interview\Interview <strong>Hints</strong> n <strong>Tips</strong>\Interview Techniques 06 11.docx


• Reflect on the situation by stating what you have learnt – this adds the personal<br />

element <strong>and</strong> will show that you can think laterally <strong>and</strong> fully about a particular issue.<br />

Explain what you have done since e.g. implemented new procedures or protocols<br />

<strong>and</strong> give some idea of their success. This will help you ‘close the loop’.<br />

Practice your Technique<br />

• The <strong>South</strong> <strong>West</strong> Peninsula Deanery career planning service runs interview technique<br />

workshops <strong>and</strong>/or 1:1 mock interviews. Contact judy.hollett@southwest.nhs.uk<br />

• Ask a friend or colleague to put you through your paces, video yourself so that you<br />

can see <strong>and</strong> hear your per<strong>for</strong>mance<br />

Useful Resources<br />

• Specialty Assessment Centres -<br />

http://www.peninsuladeanery.nhs.uk/index.php?option=com_content&task=vie<br />

w&id=104&Itemid=117<br />

• <strong>Hints</strong> <strong>and</strong> <strong>Tips</strong> <strong>for</strong> Compiling Your Portfolio -<br />

http://www.peninsuladeanery.nhs.uk/index.php?option=com_content&task=vie<br />

w&id=468&Itemid=405<br />

Cate Bennett – Career Planning Manager Page 3<br />

K:\Careers Planning\CVs, <strong>Application</strong>s, Interviews, Asessments, Portfolios & PDP\Interview, CV, <strong>Application</strong><br />

Skills\Interview\Interview <strong>Hints</strong> n <strong>Tips</strong>\Interview Techniques 06 11.docx

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