Australia's Gambling Industries - Productivity Commission

L.4 Survey results
Nature of agencies
Agencies which specialise in helping problem gamblers — defined as those where
the main purpose is helping people experiencing problems with gambling — are
shown in table L.3. Agencies in Victoria, Queensland and South Australia are more
likely to specialise. Only in Victoria did no agency report having operated for more
than five years (table L.4).
Table L.3
Agencies specialising in helping problem gamblers
NSW Vic Qld WA SA Other a Total
Number of agencies
metropolitan 6 16 2 1 6 3 34
non-metropolitan 5 3 4 1 5 1 19
Total 11 19 6 2 11 4 53
Proportion of agencies b
metropolitan 55 100 67 50 85 50 76
non-metropolitan 45 43 80 25 63 100 53
Total 50 83 75 33 73 57 65
a Tasmania, ACT and Northern Territory. b Agencies specialising in helping problem gamblers as a
proportion of all agencies responding (table L.2).
Source: PC Survey of Counselling Services.
Table L.4
Years of operation
per cent
NSW Vic Qld WA SA Other a Total
1 year 27 4 0 0 13 0 11
2 years 14 30 13 50 13 57 24
3-5 years 23 65 25 17 63 29 43
6-10 years 9 0 38 17 0 14 9
More than 10 years 27 0 25 17 13 0 13
Total 100 100 100 100 100 100 100
Totals may not add due to rounding. a Tasmania, ACT and Northern Territory.
Source: PC Survey of Counselling Services.
SURVEY OF
COUNSELLING
SERVICES
L.5