Australia's Gambling Industries - Productivity Commission

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NATIONAL GAMBLING SURVEY F.67
G Survey of Clients of Counselling Agencies G.1 Basic design and purpose This survey was designed for problem gamblers attending a counselling agency. Its prime intention was to examine the nature of the problems facing people who seek help for their gambling, including measures of the personal and other costs. The larger sample of problem gamblers accessible from a survey of agencies may provide more accurate information about the social/economic impacts of problem gambling than a population survey by itself (because low prevalence rates of problem gambling inevitably mean small numbers of problem gamblers in the sample). We note, however, that the characteristics of problem gamblers seeking help and the impact of gambling on their lives, families and communities may be different to that experienced by non-help seeking problem gamblers. For this reason, the results were compared with a range of identical questions in the population survey to see if nonhelp seeking problem gamblers were different from help seeking problem gamblers, as well as comparing behaviour and outcomes for problem gamblers compared to non-problem gamblers. The <strong>Commission</strong> sought advice from key experts familiar with problem gambling when designing the survey, and also obtained advice from the Australian Bureau of Statistics regarding questions which may have self-incriminated the client (in relation to previously undisclosed criminal behaviour). The <strong>Commission</strong> also sought and obtained ethical clearance from the Ethics Committee of the Department of Health and Aged Care, since the survey constitutes human subject research. The survey was implemented as a face-to-face questionnaire with counsellors as paid interviewers. Counsellors did not select clients for the survey to reduce the risk of selection bias. Rather, agencies were asked to interview a pre-determined sequence of clients (depending on the size of their load) — over the period from March to May 1999 (see section G.4). 404 responses from individual clients were received. CLIENT SURVEY G.1
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Australia’s Gambling Industries I
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Contents of other volumes Volume 1
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Australian Capital Territory Federa
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Tasmania Wrest Point Casino New Zea
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Marianne James Prof Jan McMillen Pe
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Canberra, 30 November 1998 Senator
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Sydney, 16-17 September 1999 Rev Fr
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N Ward 28 Evelyn Jago 29 Territory
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Australian Hotels Association (SA)
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Women’s Health West 176 Norfolk I
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BetSafe Group - Paul Symond Consult
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B Participation in gambling: data t
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Table B.2 Participation in gambling
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Table B.4 Participation in gambling
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product in excess of the price paid
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C.2 Consumer surplus in the gamblin
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from increased consumption resultin
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Figure C.2 Tax and consumer surplus
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Table C.3 Price elasticities of dem
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Figure C.3 Consumer surplus for pro
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Box C.1 continued (e) That part of
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Table C.4 continued Wagering Lotter
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s n = share of gambling expenditure
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Figure C.6 Demand for gambling by p
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• the triangular area ’g’ whi
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The Commission’s treatment falls
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Box C.4 Explaining the lack of vari
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demand may become elastic, as peopl
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There are a number possible explana
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• Firstly, there has been extraor
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E Gambling in indigenous communitie
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The pattern of institutionally-base
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chase the “miracles” offered by
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F National Gambling Survey F.1 Intr
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F.2 The questionnaire Development o
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The use of this sampling approach m
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Box F.1 List of gambling activities
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• Big spending regular or less fr
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Questions asked of all respondents
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Comparisons of aggregate expenditur
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elated to their gambling — all
Page 84 and 85: Interview duration As with any ques
Page 86 and 87: ecause of non-payment), while there
Page 88 and 89: • post-weighting the sample data
Page 90 and 91: particular area/age/gender cell fro
Page 92 and 93: esult in turn reflects the survey p
Page 94 and 95: F.11 Contact and participation rate
Page 96 and 97: Being aware of the need to minimise
Page 98 and 99: NATIONAL GAMBLING SURVEY F.31
Page 119 and 120: F.52 GAMBLING
Page 133: F.66 GAMBLING
Page 137 and 138: G.3 Question by question A1 to A3
Page 139 and 140: D23 — is concerned with the mecha
Page 141 and 142: of problem gambling (eg how many ch
Page 143 and 144: CLIENT SURVEY G.9
Page 161 and 162: Problem gamblers may subsequently b
Page 163 and 164: For a subset of 856 clients in 1996
Page 165 and 166: Table H.3 Variable Logistic estimat
Page 167 and 168: Prison, South Australia’s main re
Page 169 and 170: • “Has your gambling ever led y
Page 171 and 172: elicit information on vocational, f
Page 173 and 174: This finding is consistent with the
Page 175 and 176: H.5 What crimes do problem gamblers
Page 177 and 178: Other more violent crimes such as b
Page 179 and 180: But as noted above, police statisti
Page 181 and 182: H.8 Problem gambling and loan shark
Page 183 and 184: epayments were required — but mos
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State Gaming Authorities data The s
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Table I.2 Unweighted estimation Med
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machines. There is no statistically
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Figure I.2 Expenditure on gaming ma
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Weighted results The Commission’s
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Table I.7 Summary of Victorian metr
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Table I.9 Summary of Queensland reg
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it is likely to represent the more
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Table J.1 presents the information
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suffer from some of the adverse con
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• costs of gambling counselling s
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To the extent that borrowed money i
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This fee is only taken in estates w
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• for a higher estimate, the numb
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The Commission has assumed that the
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• to estimate the income lost ove
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the Commission has used this estima
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• 336 people receiving a jail sen
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states offer up to $50 000 each for
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As indicated in table J.6, where pr
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seen as part of the informal contra
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Almost all divorce cases are uncont
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of their gambling during the period
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Suicide ideation The Commission’s
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Table J.10 continued People a Per p
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Table J.12 Value of annual transfer
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pathological and problem gamblers a
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Table K.2 Summary of cost estimates
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L Survey of Counselling Services Th
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Several academics working in the ar
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L.4 Survey results Nature of agenci
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Number of clients The survey includ
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Characteristics of gambling clients
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counselling because of someone else
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Table L.17 Full time equivalent pai
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Table L.20 Approaches used to help
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Table L.24 Gambling clients ending
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More specifically, agencies said fu
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Centacare (Whyalla) Centre for Anxi
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SURVEY OF COUNSELLING SERVICES L.23
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Table M.1 Major forms of gambling t
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and sport development fund. In some
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Tax on keno In New South Wales, the
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Poker machines In most states, lice
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Table M3: Gaming machine taxation b
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Table M3: (continued) Hotels: Levie
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Table M4: (continued) NSW VIC QLD W
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Table M5: (continued) OTHER GAMBLIN
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N.1 Characteristics of machines of
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Table N.1 Australia, Japan, United
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Table N.2 Australia, Indiana, Conne
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The following discussion of gaming
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Canada Broadly speaking, Canada has
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Figure N.4 Japanese pachislo machin
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Winnings Progressive jackpots are p
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Bets and losses Bets and losses on
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In Japan, the minimum amount requir
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N.2 Market segments As with many ot
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Box N.4 Comments on market segments
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O Displacement of illegal gambling?
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survive together because they cater
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P Spending by problem gamblers The
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Table P.1 Outlays, player losses an
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Table P.3 Concentration of outlays
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Figure P.2 Distribution of outlay b
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Table P.4 Expenditure shares of pro
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is adjusted for biases in its estim
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ACIL (sub. D233. p. 48) claimed tha
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P.5 Estimating the expenditure shar
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expenditures shares are shown in ta
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of counselling agencies is necessar
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Table Q.2 Employment status of prob
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Table Q.3 continued Study Average a
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Relationship status The greater inv
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Table Q.6 Gender of problem gambler
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The pattern of an increased feminis
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R Bankruptcy and gambling This appe
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Table R.2 Age profile of bankrupts,
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Table R.5 New bankruptcies per mill
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Figure R.2 continued Western Austra
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• The penalty has become less sev
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S State and territory gambling data
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Table S.4 Real government revenue f
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Table S.8 Real government revenue,
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Table S.12 Real government revenue
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Dickerson et al (1998, p. 79) for e
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However, the survey used a set of p
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T.3 The logistic approach The NORC
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Table T.3 Method Various estimates
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such as France and the US (Casino I
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Table U.2 An example of an outcome
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intensity on the 85.15 per cent Cas
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considers that the machine price
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egular playing (30 years) the proba
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for an amount of time that is less
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U.6 The gambler’s fallacy Gambler
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This does not mean that a person ca
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V Use of the SOGS in Australian gam
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Differences in question wording and
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References AADAC (Alberta Alcohol a
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—— 1998, Efficient Tobacco Taxa
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Bickerdyke, I. and Lattimore, R. 19
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——, Dickerson, M. and Harley, B
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Campbell, C. and Smith G. 1998, Can
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—— and Winefield, A.H. 1996, Co
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——, Baxter, P., Boreham, P., Ha
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Ferguson, B. 1996, A Note on the In
Page 417 and 418:
—— 1997, Legalised Gambling as
Page 419 and 420:
Horner, T. and Bradfield, G. 1998,
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——, Marston, A., Singer, R., Wi
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Gambling Studies, ‘Towards 2000:
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—— 1995b, Social impacts of urb
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—— and Ohtsuka, K. 1999, ‘The
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NT Select Committee (Select Committ
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Prosser, G., Breen, H., Weeks, P. a
Page 433 and 434:
Single, E., Collins, D., Easton, B.
Page 435 and 436:
Thomas, S., Jackson, A., Thomason,
Page 437 and 438:
—— 1997, Gambling and Problem G
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Australia's Gambling Industries - Productivity Commission

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