Introduction and Welcome - Lenovo Partner Network
Introduction and Welcome - Lenovo Partner Network
Introduction and Welcome - Lenovo Partner Network
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Key market differentiator – cru elimination<br />
Tech Install of CRU is included in<br />
every <strong>Lenovo</strong> Premium <strong>and</strong> Midtier<br />
offering, unlike competition<br />
Highly appreciated <strong>and</strong> valued<br />
customer/partner benefit!<br />
On-Site Technician Installed CRU Service...<br />
• Some server problems can be resolved with a<br />
replacement part called a "Customer<br />
Replaceable Unit" or "CRU“<br />
• With ThinkServer base warranty, installation of<br />
Self-Service CRUs is customer’s responsibility<br />
• Every 4hr/8hr Priority Technical Support<br />
offering PN includes Technician Installed CRU<br />
meaning all CRUs are delivered by <strong>Lenovo</strong> as<br />
onsite service<br />
31 © 2011 <strong>Lenovo</strong> Confidential. All rights reserved.
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