15.05.2014 Views

Introduction and Welcome - Lenovo Partner Network

Introduction and Welcome - Lenovo Partner Network

Introduction and Welcome - Lenovo Partner Network

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

<strong>Introduction</strong> <strong>and</strong> <strong>Welcome</strong><br />

Alan Andrade<br />

Channel Operations Director


3 2012 LENOVO CONFIDENTIAL. ALL RIGHTS RESERVED.


Accelerate At-A-Glance<br />

• Joint sponsorship with Intel <strong>and</strong> Microsoft<br />

• 81 Breakout Sessions<br />

• 5 Keynotes from <strong>Lenovo</strong> Executives<br />

• 19 1-on-1 sessions with <strong>Lenovo</strong> Executives<br />

• 13 roundtables with <strong>Lenovo</strong> Executives<br />

• 22 media interviews with <strong>Lenovo</strong> Executives<br />

• Guest appearance by celebrity speaker Jerry Rice<br />

• Surprise appearance by NASA astronaut Rick Searfoss<br />

• Product showcase featuring systems from all <strong>Lenovo</strong> product lines<br />

• Evening events at Foundation Room <strong>and</strong> M<strong>and</strong>alay Bay Beach<br />

4 © 2011 <strong>Lenovo</strong> Confidential. All rights reserved.


Agenda<br />

<strong>Introduction</strong> <strong>and</strong> <strong>Welcome</strong><br />

Alan Andrade – Channel Operations Director – a<strong>and</strong>rade@lenovo.com<br />

ThinkServer Overview<br />

Russ Jenkins – ThinkPad Br<strong>and</strong> Manager- jyork@lenovo.com<br />

ThinkServer Services<br />

Mark Welsh – Services Marketing - mwelsh@lenovo.com<br />

Microsoft EE3<br />

Brad Ries – Channel Marketing Manager – bries@lenovo.com<br />

Q&A<br />

5 © 2011 <strong>Lenovo</strong> Confidential. All rights reserved.


ThinkServer Overview<br />

Russ Jenkins<br />

ThinkServer Product Manager


ESG Mission<br />

Become one of the<br />

world’s leading<br />

Enterprise Technology<br />

companies over the<br />

next 3 years.<br />

Enterprise Systems Group<br />

• The Next Step in <strong>Lenovo</strong>’s Evolution<br />

• Broaden our Product Portfolio<br />

• Strengthens our Solutions Story<br />

• Strengthen Customer Relationships<br />

7 © 2011 <strong>Lenovo</strong> Confidential. All rights reserved.


2012 System Roadmap<br />

Current / Previous Products<br />

Next Generation Products<br />

New Platform Products<br />

Q1 12 Q2 12 Q3 12 Q4 12 Q1 13<br />

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar<br />

RD630<br />

RD530<br />

RD630<br />

RD530<br />

SS: June 11, 2012 – EOL: Q2’2014<br />

SS: June 11, 2012 – EOL: Q2’2014<br />

RD240<br />

RD430<br />

RD240: WW<br />

EOL: Q3, 2012<br />

RD430<br />

SS: Aug. 2012 – EOL: Q3’2014<br />

RD230<br />

RD330<br />

RD230: WW<br />

EOL: Q3, 2012<br />

RD330<br />

SS: Aug 2012 – EOL: Q3’2014<br />

TD230<br />

TD330<br />

TD230:<br />

EOL: Q3 2012<br />

TD330<br />

SS: Q3, 2012 – EOL: Q3’2014<br />

TS430<br />

TS130<br />

TS430<br />

EOL: Q2, 2013<br />

TS130<br />

EOL: Q2, 2013<br />

New Ivy Bridge Channel Models<br />

8 © 2011 <strong>Lenovo</strong> Confidential. All rights reserved.


Key Dates<br />

Item<br />

Date<br />

Annc Date 5/14<br />

Ship Support 6/11<br />

Channel Stock ~ 6/25<br />

Wave II** 8/21<br />

**Wave II includes support for 16 x 2.5” HDDs in RD630<br />

SSD HDDs available 6/27<br />

9 © 2011 <strong>Lenovo</strong> Confidential. All rights reserved.


Innovative Technology<br />

‘Think’ Legendary ID design<br />

- easy to use interface<br />

Modular key parts<br />

- Interchangeable across ThinkServer racks<br />

Modular design<br />

accommodates<br />

multiple rack<br />

configurations<br />

Flat fronts to simplify<br />

visual work area<br />

Vent pattern<br />

maximizes cooling<br />

<strong>and</strong> visual synergy<br />

Red stripe accents<br />

on touch points<br />

Memory<br />

HDD Tray<br />

Ethernet<br />

Adapters<br />

Localized control<br />

panels<br />

Pull-out<br />

information<br />

cards<br />

intelligent<br />

diagnostic<br />

HDD Status<br />

Indicators<br />

HDD capacity<br />

tag<br />

Red touch points<br />

Simple<br />

snap-in<br />

rail lock<br />

PSU<br />

RAID<br />

Adapters<br />

TMM Module<br />

10 © 2011 <strong>Lenovo</strong> Confidential. All rights reserved.


Enterprise Class Performance<br />

Huge performance gains<br />

• Up to 82% greater CPU performance<br />

• Up to 2.3x faster memory b<strong>and</strong>width<br />

• Up to 3.7x more R/W PCI b<strong>and</strong>width<br />

• Up to 32% faster java performance<br />

• Up to 56% faster database performance<br />

11 © 2011 <strong>Lenovo</strong> Confidential. All rights reserved.


‘Think’ Reliability<br />

Robust cooling powers higher ambient temperature<br />

thresholds<br />

• Spread core system architecture adds 20% cooling<br />

efficiency <strong>and</strong> saves 30% of fan power consumption<br />

• Sophisticated cooling segmentations adds 30% cooling<br />

efficiency <strong>and</strong> saves 30% of fan power consumption<br />

High availability<br />

• Shock & vibration improvements prevent latent defects due<br />

to vibration & shock<br />

• Built-in full redundancy reduces system downtime due to<br />

single point system failure<br />

12 © 2011 <strong>Lenovo</strong> Confidential. All rights reserved.


Pays You Back<br />

Save expense on power, cooling <strong>and</strong> space<br />

• New chassis <strong>and</strong> cooling system design drives 160%<br />

performance/watt improvement over previous generation<br />

• EnergyStar® 1.1 Qualified<br />

• Gold rated power supplies 80+ efficiency improvement<br />

• SmartGrid technology provides power planning intelligence<br />

<strong>and</strong> power capping tool<br />

• Drives down utility costs by up to 45%<br />

13 © 2011 <strong>Lenovo</strong> Confidential. All rights reserved.


Delivering More Value<br />

• CRN Channel Champion<br />

award winner 3 straight years<br />

− Best financials for product sales<br />

• Up to 26 points for our<br />

partners<br />

− Add more with spiffs, rebates,<br />

<strong>and</strong> promotions<br />

Base Program % Notes<br />

DI 10%<br />

Br<strong>and</strong> specific<br />

New Customer Bonus 8%<br />

Increased caps<br />

2 – 9 = 4%<br />

Volume Delegation 8%<br />

10 – 200 = 8%<br />

Total 26%<br />

Does not include SPIFFs,<br />

rebates, promotions<br />

• You keep those points<br />

− Price to beat Dell (90-95% to<br />

Dell)<br />

14 © 2011 <strong>Lenovo</strong> Confidential. All rights reserved.


WE MAKE THE TOOLS<br />

YOU MAKE THEM<br />

DO.


RD630/RD530 Speeds & Feeds<br />

RD530<br />

Chassis 2P1U Rack mountable 2P2U Rack mountable<br />

CPU 2 x Intel E5‐2600 CPU, up to 130W 2 x Intel E5‐2600 CPU, up to 135W<br />

Memory<br />

Storage Controller<br />

RAID<br />

HDD Bays<br />

20 x RDIMM (320GB Max)<br />

CPU 1: 12 slots (4 channel), CPU 2: 8 slots (4 channel)<br />

ThinkServer RAID 500: LSI 9240‐8i HW SAS/SATA supports RAID 0,1,10<br />

Option: ThinkServer RAID 500 RAID 5 upgrade key<br />

ThinkServer RAID 700: LSI 9260‐9i HW SAS/SATA supports RAID 0/1/5/10/6/50/60 w/ 512MB cache<br />

Option: ThinkServer RAID 700 battery<br />

4x 3.5” HS<br />

8x 2.5” HS without optical<br />

RD630<br />

20 x RDIMM (320GB Max)<br />

CPU 1: 12 slots (4 channel), CPU 2: 8 slots (4 channel)<br />

8x 3.5” HS<br />

8x2.5” HS<br />

16 x2.5” HS (August 2012 availability)<br />

NIC<br />

2x1Gb integrated + Dedicated MGMT port<br />

Cooling 7 + 1non hot‐swap redundant fans 5 + 1 Hot‐swap redundant fans<br />

PCI Slots<br />

(available)<br />

Diagnostics<br />

Management<br />

Power Supply<br />

2 total, 1 used by HW RAID card<br />

1CPU or 2CPU Installed: 1x PCIe x16<br />

(HW RAID takes PCIe x8)<br />

Intelligent Diagnostics Panel<br />

ThinkServer Management Module (iBMC)<br />

ThinkServer Management Module Premium (iKVM)<br />

1+1 800W Redundant PSU, 80+ Gold<br />

Windows Server 2008 R2 (St<strong>and</strong>ard/Enterprise/DC Edition)<br />

SLES 11.1 (SLES 11.2 in August 2012)<br />

O/S<br />

RedHat 6.1/5.7<br />

16 © 2011 <strong>Lenovo</strong> Confidential. All rights reserved.<br />

VMWare ESX/ESXi 5.0<br />

6 total, 1 used by HW RAID card<br />

1 CPU Installed: 1x PCIe x8<br />

2 CPU Installed: 4x PCIe x8<br />

(HW RAID takes PCIe x16)<br />

Intelligent Diagnostics Panel<br />

Intelligent Diagnostics Premium (optional)


1P Tower Competitive Compare<br />

TS130 ML110 G7 X3100 M4<br />

T110 II<br />

Entry<br />

TS430<br />

ML110 G7<br />

X3200 M3<br />

T310<br />

Mid<br />

17 © 2011 <strong>Lenovo</strong> Confidential. All rights reserved.


2P Tower Competitive Compare<br />

TD230<br />

ML150 G6<br />

T410<br />

Entry<br />

TD330<br />

ML 350p G8<br />

X3400 M3<br />

T630<br />

Mid<br />

Coming fall<br />

2012<br />

ML 370 G6<br />

X3500 M3<br />

T720<br />

Advanced<br />

18 © 2011 <strong>Lenovo</strong> Confidential. All rights reserved.


2P Rack Competitive Compare<br />

RD230<br />

(RD330 coming August)<br />

DL 160 G6<br />

R410<br />

1U<br />

RD530<br />

DL 360p G8<br />

X3550 M4<br />

R620<br />

RD240<br />

(RD340 coming August)<br />

DL 180 G6<br />

X3620 M3<br />

R510<br />

2U<br />

RD630<br />

DL 380p G8<br />

X3650 M4<br />

R720<br />

19 © 2011 <strong>Lenovo</strong> Confidential. All rights reserved.


ThinkServer Services<br />

Mark Welsh<br />

ThinkPad Br<strong>and</strong> Manager


ThinkServer Services Key customer Messages<br />

• We partner with you to provide a single source solution to<br />

protect your ThinkServer throughout its lifecycle<br />

• <strong>Lenovo</strong> Certified Technicians know our systems better<br />

than anyone else <strong>and</strong> use <strong>Lenovo</strong> Qualified replacement<br />

parts, ensuring the quality <strong>and</strong> durability you’ve come to<br />

expect from <strong>Lenovo</strong><br />

• High value service solutions with fixed-term <strong>and</strong> fixedcost<br />

allow you to accurately predict IT budgets<br />

• Your server is business critical; let <strong>Lenovo</strong> help minimize<br />

downtime so you can get down to business!<br />

21 © 2011 <strong>Lenovo</strong> Confidential. All rights reserved.


Attach rate of Server OEM services<br />

According to IDC, server<br />

services attach rates of<br />

HP <strong>and</strong> DELL<br />

are ~ 63%<br />

BPs <strong>and</strong> Customers Expect Server Services from OEM<br />

• Due to complexity, <strong>Partner</strong>s want to sell OEM service<br />

• Most requested: Warranty Upgrades, Priority Support<br />

• Also relevant: KYD, Asset Tag, Asset Recovery<br />

• Services bring profit to HW sales <strong>and</strong> increase CSAT<br />

• More advanced servers require higher levels of service<br />

• Estimated Server Service AUR~ $500<br />

Your customers require<br />

quality service from OEM<br />

22 © 2011 <strong>Lenovo</strong> Confidential. All rights reserved.


IDC Study: Competitor Attach Rates<br />

23 © 2011 <strong>Lenovo</strong> Confidential. All rights reserved.<br />

• According to IDC industry data, server<br />

attach rate is 71.9%<br />

• IDC HP <strong>and</strong> DELL (average) Attach Rate<br />

Huge attach rate is 63.2%<br />

• Almost half (28.1%) of the HP & DELL<br />

total attach rate (63.2%) comes from<br />

Premium service support category


Server Services – <strong>Partner</strong> Feedback<br />

• Customers purchasing 4hr response service expect all parts<br />

to be replaced via on-site technician<br />

Technician Installed CRU is part of <strong>Lenovo</strong> Server Premium <strong>and</strong> Midtier<br />

service offerings<br />

• Customers purchasing mainstream servers are typically cost<br />

constrained <strong>and</strong> they prefer 4hr 9x5 service<br />

4hr response in 9x5 service window is part of <strong>Lenovo</strong> Server Midtier<br />

service offerings<br />

• Customers purchasing advanced servers prefer 4hr 24x7<br />

service coverage<br />

4hr response in 24x7 service window is part of <strong>Lenovo</strong> Server Premium<br />

service offerings<br />

24 © 2011 <strong>Lenovo</strong> Confidential. All rights reserved.


ThinkServer Services Portfolio<br />

GOOD<br />

Next Business Day 9x5<br />

BETTER<br />

Priority Technical Support<br />

+<br />

4 Hr Onsite Response 9x5<br />

or<br />

8 Hr Onsite Response 24x7<br />

+<br />

Onsite Tech Install of CRUs<br />

BEST<br />

Priority Technical Support<br />

+<br />

4 Hr Onsite Response 24x7<br />

+<br />

Onsite Tech Install of<br />

CRUs<br />

25 © 2011 <strong>Lenovo</strong> Confidential. All rights reserved.


4hr Onsite Response Time measurement<br />

• Response time counts during service windows.<br />

• Counting of response time in 9 x 5 service<br />

window runs only between Mondays till Fridays<br />

from 8 am to 5 pm.<br />

− For example, if customer with 4hr 9x5 service<br />

reports an incident at 2 pm on Friday, <strong>Lenovo</strong><br />

technician needs to arrive at customer’s location<br />

by 9 am on Monday. This is because we had 3<br />

hours spent of our 4 hours response time on<br />

Friday (between 2 pm <strong>and</strong> 5 pm) <strong>and</strong> we used last<br />

hour on Monday morning (between 8 am <strong>and</strong> 9<br />

am).<br />

• 4hr <strong>and</strong> 8hr response in 24x7 service window<br />

runs around the clock<br />

26 © 2011 <strong>Lenovo</strong> Confidential. All rights reserved.


Think server warranty portfolio<br />

ThinkServer RD Series – Base Onsite Warranty (1 Year)<br />

Service Upgrade Description Part # US $ List Price TopSeller (2)<br />

3 Year Onsite Warranty extension 04W8714 $139 √<br />

4 Year Onsite Warranty extension 04W8715 $239 √<br />

Add to 3 Year Onsite Warranty: 3 Year Priority Technical Support (3) 04W8723 $99 √<br />

Add to 4 Year Onsite Warranty: 4 Year Priority Technical Support (3) 04W8724 $139 √<br />

ThinkServer RD Series – Base Onsite Warranty (3 Year)<br />

Service Upgrade Description Part # US $ List Price TopSeller (2)<br />

4 Year Onsite Warranty extension 04W8716 $129 √<br />

Add to 4 Year Onsite Warranty: 4 Year Priority Technical Support (3) 04W8724 $139 √<br />

4YR Onsite 24x7x4hr Warranty + 4 Year Priority Technical Support (4) 04W9756 $1700<br />

4YR Onsite 24x7x8hr Warranty + 4 Year Priority Technical Support (4) 04W9758 $1600<br />

4YR Onsite 9x5x4hr Warranty + 4 Year Priority Technical Support (4) 04W9760 $1600<br />

5YR Onsite 24x7x4hr Warranty + 5 Year Priority Technical Support (4) 04W9762 $2100<br />

5YR Onsite 24x7x8hr Warranty + 5 Year Priority Technical Support (4) 04W9764 $2000<br />

5YR Onsite 9x5x4hr Warranty + 5 Year Priority Technical Support (4) 04W9766 $2000<br />

27 © 2011 <strong>Lenovo</strong> Confidential. All rights reserved.<br />

(2) Provides additional margin <strong>and</strong> incentives<br />

(3) Covered machine must have concurrent warranty coverage<br />

(4) Server Machine Types (MTs) = 2579, 2592, 2594, 2595, 2570, 2573, 2575, 2576


US 4 hour service coverage<br />

28 © 2011 <strong>Lenovo</strong> Confidential. All rights reserved.<br />

• Current US coverage for major metropolitan areas<br />

• 110 forward stocking locations (FSLs)<br />

• 98% coverage


4 / 8 Hour service Activation is Required<br />

4 Hour / 8 Hour Service not valid until Activation…<br />

• Validates customer is within eligible service area<br />

End customers need to<br />

activate their servers with<br />

<strong>Lenovo</strong> to ensure coverage<br />

<strong>and</strong> service delivery<br />

• Up to 30 day period until active<br />

• Industry st<strong>and</strong>ard requirement<br />

• Consistent with Dell / HP policies<br />

29 © 2011 <strong>Lenovo</strong> Confidential. All rights reserved.


Server attached Sticker<br />

• Attached to the front side of the server machine<br />

• Informing customer to activate server location in case of<br />

purchase of 4hr/8hr service<br />

• Instructing to go to the activation web page<br />

30 © 2011 <strong>Lenovo</strong> Confidential. All rights reserved.


Key market differentiator – cru elimination<br />

Tech Install of CRU is included in<br />

every <strong>Lenovo</strong> Premium <strong>and</strong> Midtier<br />

offering, unlike competition<br />

Highly appreciated <strong>and</strong> valued<br />

customer/partner benefit!<br />

On-Site Technician Installed CRU Service...<br />

• Some server problems can be resolved with a<br />

replacement part called a "Customer<br />

Replaceable Unit" or "CRU“<br />

• With ThinkServer base warranty, installation of<br />

Self-Service CRUs is customer’s responsibility<br />

• Every 4hr/8hr Priority Technical Support<br />

offering PN includes Technician Installed CRU<br />

meaning all CRUs are delivered by <strong>Lenovo</strong> as<br />

onsite service<br />

31 © 2011 <strong>Lenovo</strong> Confidential. All rights reserved.


Keep Your Drive<br />

Failed drives require return for warranty replacement…<br />

• Keep Your Drive removes this requirement<br />

The easiest <strong>and</strong> most secure<br />

way to maintain data security<br />

<strong>and</strong> corporate regulatory<br />

compliance<br />

• Customers retain their data, reducing liability risks<br />

• Covers drives installed in a system, including SSDs<br />

• Added convenience – no shipping old drives back<br />

32 © 2011 <strong>Lenovo</strong> Confidential. All rights reserved.


Online data backup<br />

Server Online Data Backup (OLDB)<br />

• Simple, automatic <strong>and</strong> secure way to protect<br />

your organization<br />

• Avoid the potential risk of business critical data<br />

loss from servers<br />

With an exponential increase in<br />

digital data for organizations of all<br />

sizes, tolerance for downtime<br />

related to data loss is low<br />

• Server storage options 100 GB, 250GB, 500 GB<br />

• Skip the initial data upload over the wire by a<br />

special secured hard drive device shipped to the<br />

data center for uploading<br />

33 © 2011 <strong>Lenovo</strong> Confidential. All rights reserved.


Server Asset tagging<br />

• Gartner: 50% of customers use an Asset Tag<br />

• Competitive Advantage: Asset Tag loaded into BIOS<br />

• Attach at the factory eliminates errors <strong>and</strong> a “touch”<br />

Asset tagging is relevant for server as the tags can<br />

show network information, location information, or<br />

other configuration details.<br />

• <strong>Lenovo</strong> provides list of serial numbers<br />

• Assets are under management from day one<br />

• Reduces loss or theft of valuable technology assets<br />

34 © 2011 <strong>Lenovo</strong> Confidential. All rights reserved.


<strong>Lenovo</strong> Asset Recovery Services<br />

Asset Recovery Discussion:<br />

• Old equipment is a security risk<br />

• Recover some value now instead of paying later<br />

• Solutions are usually self-funding<br />

• Comply with all local environmental laws<br />

Most companies store old<br />

equipment for three years <strong>and</strong> then<br />

pay an average of $218/machine to<br />

dispose of their old junk<br />

*IDC: http://www.powersourceonline.com/magazine/2010/07/it-asset-disposal<br />

• Consistent process with international footprint<br />

The time to ask about disposing of old<br />

assets is when you sell replacement<br />

equipment<br />

35 © 2011 <strong>Lenovo</strong> Confidential. All rights reserved.


MARKETING & SALES Deliverables overview<br />

For Customers & <strong>Partner</strong>s:<br />

• Solutions Book & Centre<br />

• SPL / WAMO File<br />

• Server Configurator<br />

• Server Services Web Pages<br />

• Customer Brochure (LPN)<br />

• Sales Cheat Sheet (LPN)<br />

• Customer Presentations (LPN)<br />

• Online Four Hour Coverage Lookup Tool (web)<br />

• Services Solution Center – SSC<br />

• QuickPick – COMING SOON<br />

36 © 2011 <strong>Lenovo</strong> Confidential. All rights reserved.


Edge services portfolio improvements<br />

• NEW Low Price Entry Level Offers<br />

− Additional attach opportunity for budget constrained customers<br />

− Complements lower hardware price points for Edge notebooks<br />

2 Year Depot Warranty 0C07004 $49<br />

2 Year Onsite Warranty 0C07005 $69<br />

• NEW Aggressive Price Points<br />

− Ratio of SERVICES $ : HARDWARE $ reduced 10%, select services bundles ratio reduced 19%<br />

− Average ThinkPad Edge TopSeller Service price reduced by 20%<br />

− Highly valued on-site services offering greatest convenience discounted 33%<br />

− New aggressive price points represent exceptional value for money<br />

• NEW Premium Services Bundle<br />

Description Part Number NEW Price OLD Price Reduction<br />

3 Year Onsite Warranty& Accidental Damage Protection<br />

& Priority Technical Support<br />

37 © 2011 <strong>Lenovo</strong> Confidential. All rights reserved.<br />

00C07891 $269 $314 14%


Edge services your profit multiplier<br />

ThinkPad Edge Series (1 Year DEPOT Warranty) Part List Price<br />

2 Year Depot Warranty 0C07004 $49<br />

2 Year Onsite Warranty 0C07005 $69<br />

3 Year Depot Warranty 04W8706 $99<br />

3 Year Depot Warranty & Accidental Damage Protection 04W8708 $229<br />

3 Year Onsite Warranty 04W8707 $119<br />

3 Year Onsite Warranty & Accidental Damage Protection & Priority Technical Support 00C07891 $269<br />

Add to 3 Year Warranty Coverage - 3 Year Priority Technical Support* 04W8720 $55<br />

* COVERED MACHINE MUST HAVE CONCURRENT WARRANTY COVERAGE<br />

• Top rated support provides the best possible customer experience, while increasing customer’s overall satisfaction<br />

• Provides predicable cost of ownership <strong>and</strong> protection against cost unplanned repairs<br />

• Ensures customers have the support they need to maximize the value <strong>and</strong> return on their investment<br />

• Comprehensive portfolio of services allows customer to tailor their level of support to their specific need<br />

38 © 2011 <strong>Lenovo</strong> Confidential. All rights reserved.


Hurry ! Added Services sale incentive<br />

2X ($10 - $40)<br />

TOPSELLER SERVICES<br />

SPIFF$$<br />

39 © 2011 <strong>Lenovo</strong> Confidential. All rights reserved.<br />

AVAILABLE UNTIL JUNE 30 2012


Microsoft EE3<br />

Brad Ries<br />

Channel Marketing Manager


EE3 – The Basics<br />

• 40% faster with RapidBoot (than the competition)<br />

• Focus on HDD models only (SSD models coming in the future)<br />

• Average improvement of 5secs vs EE2.0 <strong>and</strong> more consistent performance across the<br />

product range<br />

• Intel Core i3 & above on a wide range of THINK PCs shipping from end March<br />

• Maintain fast boot performance with BootShield on notebook products<br />

• Business features for SMB <strong>and</strong> enterprise products – security <strong>and</strong> web conferencing<br />

• Corporate customers can install their own custom image <strong>and</strong> still get the vast majority of the<br />

benefits offered by EE3<br />

41 © 2011 <strong>Lenovo</strong> Confidential. All rights reserved.


Sales Scripts<br />

Short sales scripts to memorize for introducing customers to Enhanced Experience 3<br />

SMB PRODUCTS<br />

An Enhanced Experience 3 PC starts Windows 40% faster than competitor products, AND includes useful business<br />

features like Keystroke Noise Suppression* that detects when you are on a video chat <strong>and</strong> suppresses any typing noise from<br />

the keyboard. Fast <strong>and</strong> optimized for business, only a <strong>Lenovo</strong> “EE3” PC is tuned-up to perform like this.<br />

This PC has a certification called <strong>Lenovo</strong> Enhanced Experience 3 – which means it’s been tuned-up to perform better. For<br />

example, it starts Windows 7 about 40% faster than competitor products, <strong>and</strong> is optimized for business with features like<br />

this built-in fingerprint reader* which can be used to power the system on <strong>and</strong> login in one swipe.<br />

* These features are not available on certain products<br />

42 © 2011 <strong>Lenovo</strong> Confidential. All rights reserved.


<strong>Lenovo</strong> Enhanced Experience for Windows® 7<br />

40% faster<br />

than the<br />

competition*<br />

Optimized for Business<br />

Robust security features including<br />

self-encrypting drives, Hardware<br />

Password Manager, Fingerprint<br />

Reader & BIOS Port Lock<br />

Start<br />

40% FASTER<br />

with RapidBoot 1<br />

Superior web conferencing with<br />

light-adaptive webcams 3 , mics with<br />

advanced noise-cancellation <strong>and</strong><br />

software<br />

Maintain fast boot performance even after installing multiple applications with<br />

BootShield 2<br />

1. Available on certified models with Intel® Core i3, i5 or i7 processors. Claim is calculated by taking the average of <strong>Lenovo</strong> EE3 notebooks <strong>and</strong> desktops, <strong>and</strong> compares it with averaged data from<br />

49 competitor products of similar configuration (Intel® Core i3, i5 <strong>and</strong> i7 PCs only). Testing conducted by CNET Labs, Beijing in December 2011, using the independent VTS tool to measure start-up<br />

time <strong>and</strong> other performance measurements. Performance will vary by model <strong>and</strong> configuration.<br />

2. Only available on notebook products (ThinkPad).<br />

3. ThinkCentre models do not have light-adaptive webcams.<br />

43 © 2011 <strong>Lenovo</strong> Confidential. All rights reserved.


Maintain Fast Boot Performance<br />

BootShield*<br />

maintains fast boot performance even after installing multiple applications<br />

Did you know…?<br />

Boot time<br />

(in seconds)<br />

New IdeaPad /<br />

ThinkPad with<br />

factory settings<br />

&<br />

software<br />

25secs<br />

44 © 2011 <strong>Lenovo</strong> Confidential. All rights reserved.<br />

After installing<br />

60 additional<br />

applications<br />

Number of applications installed<br />

Without BootShield<br />

82secs<br />

With BootShield<br />

28secs<br />

A new Windows 7 PC typically comes with 20-25<br />

preinstalled applications<br />

An average user has up to 40-45 applications<br />

installed over the course of a year!<br />

How does it work?<br />

BootShield checks system resource availability during<br />

boot <strong>and</strong> prevents additional installed software from<br />

impacting boot by selectively pausing the launch of these<br />

software until resources are more free or the user<br />

manually launches the specific program (immediately unpausing<br />

it). As the PC ages, <strong>and</strong> typically more <strong>and</strong> more<br />

software is installed, BootShield has a proportionately<br />

larger benefit.<br />

*Only available on notebook products<br />

(ThinkPad <strong>and</strong> ThinkPad Edge)


Fast Boot Performance – How it Works?<br />

RapidBoot technology<br />

HDD accelerator<br />

Uses system memory (RAM) as a cache for boot files allowing faster boot performance on HDD systems.<br />

Normal Boot<br />

Disk I/O takes longer time<br />

Accelerated Boot<br />

Disk I/O takes shorter time<br />

Other technologies<br />

ADVANCED OPTIMIZATIONS<br />

• Driver optimization – hundreds of drivers re-configured to improve performance<br />

• Proprietary BIOS development to reduce BIOS post time<br />

• Intelligent Windows 7 services management; delay start-up of non-essential services until after boot process is<br />

complete<br />

• Software imaging – pre-installed software compiled <strong>and</strong> imaged for maximum performance (e.g. anti-virus services)<br />

COMPONENT SOURCING<br />

• Dem<strong>and</strong>ing qualification of key components to ensure class-leading performance<br />

45 © 2011 <strong>Lenovo</strong> Confidential. All rights reserved.


Optimized for Business – Commercial PCs<br />

ROBUST SECURITY FEATURES<br />

Self‐encrypting drives 1 protect the data on your system in case of loss or theft<br />

Hardware Password Manager 2 –the1 st & only tool for central management of any self‐encrypting<br />

drive<br />

• Absolute security with high manageability<br />

• Seamless integration with active directory<br />

• Avoids compatibility issues of software full‐drive encryption<br />

• Easy to implement – no dedicated servers, etc.<br />

• Easy to use – reduce helpdesk calls <strong>and</strong> costs<br />

A built‐in fingerprint reader 3 canbeusedtopowerthesystemon<strong>and</strong>logininoneswipe<br />

BIOS Port Lock 4 – Cost effective <strong>and</strong> easy solution to disable all the input & output ports<br />

to prevent information thefts. Ports can be disabled remotely by a network administrator<br />

without any additional hardware<br />

USB Blocker 5 – Can block the use of any USB device connected to the system, based on<br />

types of devices (e.g. allow printers or only the owner’s USB drive to function)<br />

Password Fingerprint<br />

Management Power-On<br />

1. Self-encrypting drives is an optional feature not available on all ThinkPad Edge <strong>and</strong> ThinkCentre Edge products.<br />

2. Not available on ThinkPad Edge <strong>and</strong> ThinkCentre Edge products.<br />

3. Fingerprint reader is as an optional feature available on most configurations. ThinkCentre models require special keyboards <strong>and</strong> do not support power-on function.<br />

4. Optional feature for ThinkPad Edge products. Exact ports <strong>and</strong> features which can be locked, vary for ThinkCentre products.<br />

5. Only available on ThinkPad Edge <strong>and</strong> select ThinkPad Classic <strong>and</strong> ThinkCentre Edge machines.<br />

46 © 2011 <strong>Lenovo</strong> Confidential. All rights reserved.


Optimized for Business – Commercial PCs<br />

SUPERIOR WEB CONFERENCING 1<br />

Making web conferencing easier with convenient VoIP features, high‐quality webcams <strong>and</strong> superior digital array<br />

microphones with smart noise cancelling technology for web conferencing.<br />

VoIP Convenience Optimized WebCam 4<br />

Dual Digital Array Microphones 5<br />

Hotkey (FN+F6) Launches VoIP<br />

user interface 2<br />

Non-optimized<br />

Optimized<br />

Ambient Noise Cancellation<br />

Echo Cancellation<br />

Sound<br />

Capture Area<br />

Ambient Noise<br />

not captured<br />

Keystroke Noise Suppression 3 -<br />

automatically detects when a user<br />

types during video chats &<br />

suppresses the noise of the keystroke<br />

Up to 2 Megapixel Resolution<br />

Up to 30 Frames Per Second<br />

Truer Image Consistency<br />

Automatic White Balancing<br />

Lower Light Capture & lower Lux rating<br />

Two modes; individual voice or speakerphone<br />

Speakerphone mode balances users’ voices in the room to level<br />

the conversations. It boosts users voices sitting across the room<br />

to make them sound like they are near the microphone.<br />

1. ThinkCentre M <strong>and</strong> ThinkCentre Edge traditional desktop models require ThinkVision LT2323z monitors for Superior Web Conferencing<br />

2. Multimedia Key on ThinkPad Edge machines. 3. Available on select ThinkCentre models. 4. Some supporting points not available on ThinkCentre products.<br />

47 © 2011 <strong>Lenovo</strong> Confidential. All rights reserved.<br />

5. Only available on ThinkPad Classic models <strong>and</strong> select ThinkPad Edge models


What is the Difference Between EE3 <strong>and</strong> EE2.0?<br />

1<br />

2<br />

Simplified messaging – EE2.0 included two distinct messaging strains –1) around RapidBoot for regular HDD models <strong>and</strong> 2)<br />

around RapidDrive for SSD models. EE3 only contains RapidBoot messaging<br />

EE3 is all about PCs with st<strong>and</strong>ard ‘spinning disk’ hard drives which meet our testing criteria ‐ Desktop: 23secs;<br />

Notebook: 25secs. This means limiting EE3 PCs to configurations with Intel Core i3 <strong>and</strong> above. Future AMD products may be<br />

added to scope, pending further performance evaluation.<br />

3<br />

The start‐up times have improved significantly compared<br />

to EE2.0. The performance difference varies by model <strong>and</strong><br />

configuration; for some models the difference in start‐up time is<br />

just a few seconds, for others we have a more significant margin.<br />

EE2.0<br />

certified<br />

EE3<br />

certified<br />

Average boot time of <strong>Lenovo</strong> PCs 29secs 24secs<br />

4<br />

Notebook products with EE3 include BootShield – which maintains fast boot performance even after installing multiple<br />

applications.<br />

The most important thing to remember <strong>and</strong> communicate<br />

is how we compare to competitors<br />

40% FASTER<br />

48 © 2011 <strong>Lenovo</strong> Confidential. All rights reserved.


EE3 certified products (THINK)<br />

&<br />

L430 Intel® Core i3, i5, i7<br />

L530 Intel® Core i3, i5, i7<br />

T430 Intel® Core i3, i5, i7<br />

T430s Intel® Core i3, i5, i7<br />

T430u Intel® Core i3, i5, i7<br />

T530 Intel® Core i3, i5, i7<br />

W530 Intel® Core i3, i5, i7<br />

X1 Intel® Core i3, i5, i7<br />

X230 Intel® Core i3, i5, i7<br />

X230t Intel® Core i3, i5, i7<br />

X131e Intel® Core i3, i5, i7<br />

B480* Intel® Core i3, i5, i7<br />

B580* Intel® Core i3, i5, i7<br />

E49 Intel® Core i3, i5, i7<br />

E130 Intel® Core i3, i5, i7<br />

E330 Intel® Core i3, i5, i7<br />

E430 Intel® Core i3, i5, i7<br />

E530 Intel® Core i3, i5, i7<br />

K29 Intel® Core i3, i5, i7<br />

K49 Intel® Core i3, i5, i7<br />

S430 Intel® Core i3, i5, i7<br />

V480 Intel® Core i3, i5, i7<br />

V480c Intel® Core i3, i5, i7<br />

V480s Intel® Core i3, i5, i7<br />

V480u Intel® Core i3, i5, i7<br />

V580 Intel® Core i3, i5, i7<br />

V580c Intel® Core i3, i5, i7<br />

* Note:<br />

B480e <strong>and</strong> B580e are NOT EE3<br />

certified<br />

M82 Intel® Core i3, i5, i7<br />

M72e Intel® Core i3, i5, i7<br />

M92/p Intel® Core i3, i5, i7<br />

M72z Intel® Core i3, i5, i7<br />

M92z Intel® Core i3, i5, i7<br />

M62z Intel® Core i3, i5, i7<br />

Edge72 Intel® Core i3, i5, i7<br />

Edge92 Intel® Core i3, i5, i7<br />

Edge72z Intel® Core i3, i5, i7<br />

Edge92z Intel® Core i3, i5, i7<br />

49 © 2011 <strong>Lenovo</strong> Confidential. All rights reserved.


A70z Drawing<br />

Submit a Survey <strong>and</strong> Enter<br />

Register to win an A70z by filling out the survey located here:<br />

http://www.surveymonkey.com/s/63SMD77<br />

One lucky winner will be awarded after surveys are collected between now<br />

<strong>and</strong> 2:00pm EDT tomorrow, May 31.<br />

50 © 2011 <strong>Lenovo</strong> Confidential. All rights reserved.


Q&A<br />

<strong>Introduction</strong> <strong>and</strong> <strong>Welcome</strong><br />

Alan Andrade – Channel Operations Director – a<strong>and</strong>rade@lenovo.com<br />

ThinkServer Overview<br />

Russ Jenkins – ThinkPad Br<strong>and</strong> Manager- jyork@lenovo.com<br />

ThinkServer Services<br />

Mark Welsh – Services Marketing - mwelsh@lenovo.com<br />

Microsoft EE3<br />

Brad Ries – Channel Marketing Manager – bries@lenovo.com<br />

Q&A<br />

51 © 2011 <strong>Lenovo</strong> Confidential. All rights reserved.

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!