Zoological Parks Authority - Parliament of Western Australia - The ...

Zoological Parks Authority ANNUAL REPORT 2012
Disclosures and Legal Compliance
Other Legal Requirements
Disability Access and Inclusion Plan Outcomes (Disability Services Act 1993, S29)
Outcome 1: People with disabilities have
the same opportunities as other people
to access the services of, and any events
organised by, a public authority.
• The Zoo’s Disability Services Group met
bi‐monthly to help progress DAIP outcomes.
• Information relating to Zoo events, including
details on how to purchase tickets by phone
or internet, was made available on the
Zoo’s website.
• The Zoo reviewed its pricing and discount
structure and ensured that the free of charge
carer/companion admission was maintained.
Free day admission was provided to 2,411
carers of people with a disability, up from
1,863 in the previous year.
• Work continued on a major upgrade of the
Zoo’s Customer Management System which
will provide on-line access to Zoo products
and services including e-ticketing (online
admission tickets).
• Ten ACROD parking bays for Zoo
visitors including two ACROD bus bays
were maintained.
• Wheelchair access was provided at major
concert events.
Outcome 2: People with disabilities have
the same opportunities as other people to
access the buildings and other facilities of
a public authority.
• The Zoo increased its fleet of electric
scooters to four for visitors with mobility
impairment and maintained its fleet of 11
wheelchairs for use by those with mobility
impairment.
• Affordable Zebra Car tours for the elderly
and frail visitors or parents with small
children were provided for almost 3,120
visitors, up from 2,700 visitors last year.
• Funding for an upgrade of the inclusive
playground was announced in 2011‐12 with
work to begin in 2012‐13.
• Consideration of access/inclusion issues
including non-mobility disability is a formal
part of Perth Zoo’s project management
framework and must be included in capital
works projects. The DAIP checklist was/is
being applied to the following projects:
• Orangutan Visitor Experience Project
• Australian wetlands
• Playground Upgrade
• Front Entrance Upgrade
• Interpretive information to be included in
the Orangutan Visitor Experience Project
has been designed to suit mixed levels
and types of ability. It will include images
in the signage as well as large/minimal text
in plain English, tactile devices, models,
interactive equipment, audio soundscaping,
touch-sensitive interface and audiovisual
components with captions.
• Automated entry gates were installed in the
Australian Bushwalk to improve accessibility
for visitors with special needs and parents
with pushers.
• The Zoo provides a free accessibility map
which caters for a range of disabilities. The
map identifies audiovisual, tactile/interactive,
olfactory/sensory facilities, as well as tranquil
rest areas, keeper talks, automated doors,
steep hills and ACROD parking.
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