Zoological Parks Authority - Parliament of Western Australia - The ...
Zoological Parks Authority - Parliament of Western Australia - The ... Zoological Parks Authority - Parliament of Western Australia - The ...
Zoological Parks Authority ANNUAL REPORT 2012 Disclosures and Legal Compliance Key Performance Indicators Efficiency Indicators Service 1: Community Engagement and Awareness in Conservation 1.4 Cost of Services per Visitor Efficiency would be demonstrated by this indicator remaining constant or reducing over time, as admission numbers increase. 2009 Actual 2010 Actual 2011 Actual 2012 Actual 2012 Target Total visitors admitted to the Zoo 636,969 635,136 611,793 640,642 630,000 Total cost of services ($000’s) $17,559 $18,348 $19,217 $19,450 $19,594 Average cost per visitor $27.57 $28.89 $31.41 $30.36 $31.10 Note to this Indicator The combination of increased visitors to the Zoo and minimal cost increases resulted in the average cost per visitor reducing in 2011-12 to $30.36. While there have been staff salary award rate increases and planned increases to preventative maintenance programs, overall costs were well managed during the period. Increased visitor activities coupled with extended periods of fine and mild weather, particularly during weekends, school holidays and public holidays, had a significant impact on general visitor attendance. While some high temperatures during the summer months resulted in periods of low visitation, the milder weather in the second half of 2011-12 resulted in higher than expected visitation levels. The record attendance level of 640,642 (previously 636,969 achieved in 2008-09) was 4.7% higher than the previous year. This was despite major development works requiring closure or restricted access to some exhibits and facilities during the period. The popularity of the membership program continues to assist with attracting repeat visitation. 120
Zoological Parks Authority ANNUAL REPORT 2012 Disclosures and Legal Compliance Key Performance Indicators Efficiency Indicators continued Service 2: Wildlife Management, Medicine and Research 1.5 Research Communications Produced per Full Time Equivalent (FTE) Research communications have been defined to include refereed papers published in professional journals, conference presentations and the publication of major articles authored or co-authored by Perth Zoo staff or Perth Zoo-supported researchers. The indicator is calculated using a three year moving average of the number of research communications produced and the number of FTEs to reflect that research is conducted over an extended period before the communications can be produced. 2009 Actual 2010 Actual 2011 Actual 2012 Actual 2012 Target Number of research communications produced Total FTEs to produce research communications Research communications produced per FTE 25 29 27 22 20.67 18.06 18.97 20.11 20.67 19.66 1.40 1.51 1.36 1.06 1.05 Note to this Indicator The result for this indicator is a measure of the Authority’s contribution to the important areas of wildlife management, medicine and research. This indicator is affected by the funding available to undertake research work and therefore is influenced by the level of external grants and other funds that Perth Zoo is able to access for this work. The lower number of communications produced was in line with expectations due to declining levels of external grant funding. The Authority continues to seek additional grant funding opportunities to assist with the delivery of this service. 121
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<strong>Zoological</strong> <strong>Parks</strong> <strong>Authority</strong> ANNUAL REPORT 2012<br />
Disclosures and Legal Compliance<br />
Key Performance Indicators<br />
Efficiency Indicators continued<br />
Service 2: Wildlife Management, Medicine and Research<br />
1.5 Research Communications Produced per Full Time Equivalent (FTE)<br />
Research communications have been defined to include refereed papers published in pr<strong>of</strong>essional<br />
journals, conference presentations and the publication <strong>of</strong> major articles authored or co-authored by<br />
Perth Zoo staff or Perth Zoo-supported researchers. <strong>The</strong> indicator is calculated using a three year<br />
moving average <strong>of</strong> the number <strong>of</strong> research communications produced and the number <strong>of</strong> FTEs<br />
to reflect that research is conducted over an extended period before the communications can be<br />
produced.<br />
2009<br />
Actual<br />
2010<br />
Actual<br />
2011<br />
Actual<br />
2012<br />
Actual<br />
2012<br />
Target<br />
Number <strong>of</strong> research communications<br />
produced<br />
Total FTEs to produce research<br />
communications<br />
Research communications produced per<br />
FTE<br />
25 29 27 22 20.67<br />
18.06 18.97 20.11 20.67 19.66<br />
1.40 1.51 1.36 1.06 1.05<br />
Note to this Indicator<br />
<strong>The</strong> result for this indicator is a measure <strong>of</strong> the <strong>Authority</strong>’s contribution to the important areas <strong>of</strong><br />
wildlife management, medicine and research.<br />
This indicator is affected by the funding available to undertake research work and therefore is<br />
influenced by the level <strong>of</strong> external grants and other funds that Perth Zoo is able to access for<br />
this work. <strong>The</strong> lower number <strong>of</strong> communications produced was in line with expectations due to<br />
declining levels <strong>of</strong> external grant funding. <strong>The</strong> <strong>Authority</strong> continues to seek additional grant funding<br />
opportunities to assist with the delivery <strong>of</strong> this service.<br />
121
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