Endeavour Energy Annual Performance Report - Parliament of New ...
Endeavour Energy Annual Performance Report - Parliament of New ...
Endeavour Energy Annual Performance Report - Parliament of New ...
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<strong>Endeavour</strong> <strong>Energy</strong>’s six<br />
strategic objectives identify<br />
those areas that will lead to<br />
significant transformational<br />
changes in our business in<br />
the areas <strong>of</strong> safety, customer<br />
service and efficiency. These<br />
strategic objectives and<br />
related breakthrough actions<br />
are outlined in our Corporate<br />
Plan Summary 2010–11.<br />
Over the past year, we made<br />
excellent progress against<br />
these objectives, which has<br />
placed the organisation in a<br />
strong position to respond<br />
to ongoing electricity<br />
affordability concerns in the<br />
community. By managing<br />
costs and maintaining high<br />
levels <strong>of</strong> efficiency, we have<br />
reduced our operating costs,<br />
without compromising the<br />
safety <strong>of</strong> our employees,<br />
contractors and the public.<br />
Corporate Plan Summary 2010–2011<br />
Strategic<br />
objective Breakthrough action Why we need to do this<br />
Improve our safety<br />
performance<br />
Deliver our<br />
network plan<br />
Improve<br />
customer value<br />
Leverage<br />
technology<br />
Manage<br />
business risk<br />
Deliver<br />
performance<br />
through people<br />
Implement our<br />
Lifeguard program<br />
Accelerate implementation<br />
<strong>of</strong> the Strategic Asset<br />
Management Plan (SAMP)<br />
by delivering $518 million in<br />
capital investment<br />
Set a course for a<br />
sub-70-minute SAIDI<br />
Implement rapid response<br />
teams for our network<br />
Introduce the iSAFE vehicle<br />
system to <strong>Endeavour</strong> <strong>Energy</strong>’s<br />
road fleet<br />
Strengthen our controls to guard<br />
against the risk <strong>of</strong> bushfires<br />
Negotiate a new<br />
Enterprise Agreement<br />
Integrate refreshed values and<br />
new leadership competencies<br />
into the way we recruit, develop<br />
and promote our leaders<br />
To reduce the risk <strong>of</strong> accidents caused by fatigue or<br />
drug and alcohol abuse.<br />
So we can continue to provide a safe and<br />
reliable network.<br />
So that we continue to push the boundaries in<br />
improving the reliability outcomes we are able to<br />
deliver to our customers.<br />
To eliminate the risks associated with fatigue, safely<br />
reduce the duration <strong>of</strong> incidents that affect our<br />
customers and improve efficiency.<br />
It’s a key component <strong>of</strong> our response to the recent<br />
Country <strong>Energy</strong> coronial inquiry and will improve our<br />
customer responses times and fleet productivity.<br />
Recent major bushfires in Victoria and Western<br />
Australia have highlighted the risks we and our<br />
communities are facing and we need to learn from<br />
these events.<br />
Reaching agreement with employees and unions<br />
on a new Enterprise Agreement will deliver benefits<br />
for employees and customers in line with the NSW<br />
Government’s Wages Policy.<br />
Having effective leadership that’s aligned with our<br />
purpose and values will strengthen our culture,<br />
support our employees and deliver our plan.<br />
<strong>Endeavour</strong> <strong>Energy</strong> <strong>Annual</strong> <strong>Performance</strong> <strong>Report</strong> 2010–11<br />
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