Endeavour Energy Annual Performance Report - Parliament of New ...
Endeavour Energy Annual Performance Report - Parliament of New ...
Endeavour Energy Annual Performance Report - Parliament of New ...
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01<br />
Our<br />
organisation<br />
OUR PLAns AND PRIORITIes<br />
<strong>Endeavour</strong> <strong>Energy</strong> took<br />
account <strong>of</strong> a wide range<br />
<strong>of</strong> issues impacting our<br />
operations, in developing<br />
our 2010–11 Corporate<br />
Plan in line with a clear,<br />
continued focus on meeting<br />
relevant government<br />
policies and fulfilling our<br />
obligations as a State Owned<br />
Corporation (SOC).<br />
These priorities and<br />
obligations are reflected in<br />
the key initiatives that have<br />
been highlighted<br />
in the Plan and the key<br />
measures and targets<br />
specified in <strong>Endeavour</strong><br />
<strong>Energy</strong>’s Balanced<br />
Scorecard for 2010–11.<br />
<strong>Endeavour</strong> <strong>Energy</strong> 2010–11 Balanced Scorecard (as at 30 June 2011)<br />
Key result areas<br />
Measures<br />
Target<br />
2010–11<br />
Actual<br />
2010–11<br />
SAFETY<br />
Safe, capable,<br />
Lost Time Incidents (LTI) – pathway to zero 12 24 a<br />
motivated employees<br />
<strong>Report</strong>able incidents – internal SENI 11 22<br />
Total recordable injuries (TRI) 130 135 b<br />
CUSTOMER / COMMUNITY<br />
Valued by our community Customer satisfaction 82% 79%<br />
Improve cost to serve ($/cust) $436/cust. $417/cust.<br />
Protect public safety<br />
<strong>Report</strong>able incidents controlled – environmental 1 1<br />
and environment<br />
<strong>Report</strong>able incidents – external SENI 32 21<br />
Reliable and<br />
sustainable network Network reliability – unplanned SAIDI mins 87 mins 72 mins<br />
FINANCIAL<br />
Financial sustainability NPAT – Net Pr<strong>of</strong>it After Tax inc.<br />
Capital Contributions $200m $245m<br />
EBITDA – Inc. Capital Contributions $660m $712m<br />
Effective investment CAPEX budget $518m $496m<br />
Efficient operations OPEX budget $433m $407m<br />
Overtime expenditure – planned $17.0m $17.3m<br />
BUSINESS PROCESS<br />
Network Plan delivery % <strong>of</strong> SAMP milestones met/complete 95.0% 97.1%<br />
Governance, risk and<br />
compliance management<br />
CULTURE<br />
Safe, capable,<br />
motivated employees<br />
No. <strong>of</strong> audit recommendations overdue<br />
(≥ 90 days) each quarter 0 0<br />
Absenteeism 3.1% 3.3%<br />
Compliance to Workforce Plan 97% 98%<br />
a<br />
b<br />
As at 30 June 2011, 23 LTIs had been recorded; one additional lost time shift occurred during July that related to a 2010–11 incident taking<br />
the total to 24<br />
As at 30 June 2011, 134 TRIs had been recorded; one additional reportable incident occurred after a late reporting in August 2011 taking<br />
the total to 135<br />
6