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Endeavour Energy Annual Performance Report - Parliament of New ...

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07<br />

GOVERNANCE<br />

Fraud risk register<br />

An initiative in <strong>Endeavour</strong> <strong>Energy</strong>’s<br />

Fraud and Corruption Control Plan<br />

2010–2012 requires a company<br />

wide fraud risk assessment (FRA)<br />

to be conducted every two years.<br />

In August 2010, before the FRA<br />

began, we conducted a review <strong>of</strong><br />

the risks in our Fraud Risk Register.<br />

A definition <strong>of</strong> a ‘fraud and corrupt<br />

conduct risk’ was also developed<br />

and applied during the register<br />

review and subsequent FRA.<br />

The risks were then segmented<br />

into business process categories<br />

to help ensure better practice<br />

in the management <strong>of</strong> fraud risk.<br />

Likewise, treatment action plans<br />

were developed for each <strong>of</strong> the fraud<br />

risks. These are being implemented<br />

and monitored by the various<br />

divisions, in line with the 2011–12 risk<br />

management plan.<br />

In early 2011, a new company<br />

procedure was developed to define<br />

the process for maintaining and<br />

updating the register. This included<br />

a requirement for employees to<br />

establish a way to identify new fraud<br />

risks in their areas <strong>of</strong> responsibility,<br />

on an ongoing basis.<br />

Conflicts <strong>of</strong> interest<br />

To ensure their independent status,<br />

all directors <strong>of</strong> <strong>Endeavour</strong> <strong>Energy</strong><br />

are subject to the statutory duties<br />

and prohibitions regarding conflicts<br />

<strong>of</strong> interest.<br />

We rely on the integrity <strong>of</strong> the Board<br />

<strong>of</strong> Directors to identify and disclose<br />

issues which may give rise to a<br />

conflict <strong>of</strong> interest. The Company<br />

Secretary maintains the Register<br />

<strong>of</strong> Disclosures which is reviewed,<br />

as a minimum, every six months to<br />

ensure the information held by the<br />

organisation is up to date.<br />

Further to the declarations contained<br />

in the Register <strong>of</strong> Disclosures,<br />

Directors are required to declare any<br />

real or perceived conflicts <strong>of</strong> interest<br />

in relation to the matters before<br />

the Board or Board committee that<br />

would interfere with their exercise<br />

<strong>of</strong> independent judgment as a<br />

Director. Any such declarations will<br />

be added to the register.<br />

Non-executive directors are entitled<br />

to accept positions with other<br />

companies. However, directors must<br />

observe their duties as set out in<br />

the <strong>Energy</strong> Services Corporations<br />

Act 1995, the State Owned<br />

Corporations Act 1989, the Board<br />

Code <strong>of</strong> Conduct, the Code <strong>of</strong> Ethics<br />

and general law, in accepting any<br />

position with another company and,<br />

in particular, those duties relating to<br />

conflicts <strong>of</strong> interest.<br />

Compliance<br />

<strong>Endeavour</strong> <strong>Energy</strong>’s Strategic<br />

Compliance Plan supports<br />

the continual improvement,<br />

implementation and measurement<br />

<strong>of</strong> a compliance management<br />

framework aligned to the Australian<br />

Standard AS 3806–2006: Compliance<br />

Programs. The plan’s primary<br />

aim is to assist us in focusing on<br />

people, processes and systems to<br />

support compliance.<br />

The Executive Leadership Team<br />

and Audit and Business Risk Board<br />

Committee monitor the progress<br />

<strong>of</strong> initiatives in the Strategic<br />

Compliance Plan. Regular monitoring<br />

and reporting is in place for key<br />

legal and regulatory obligations<br />

such as Workplace Safety, Retail<br />

and Network Licence Compliance<br />

and Management Representations.<br />

This includes financial compliance<br />

and compliance with Statement <strong>of</strong><br />

Corporate Intent obligations.<br />

Compliance control frameworks<br />

are reviewed on an ongoing basis.<br />

Subjects for review include the<br />

accountabilities <strong>of</strong> people who<br />

have the authority to commit<br />

the organisation to expenditure.<br />

Non-compliances are reported to<br />

the Board.<br />

Internal audit<br />

The Board and Executive Leadership<br />

Team are committed to the<br />

operation <strong>of</strong> an objective and<br />

independent internal audit function.<br />

They support this through allocating<br />

resources, by approving the annual<br />

audit program and monitoring its<br />

completion, reviewing executive<br />

summaries <strong>of</strong> individual audits and<br />

monitoring the implementation <strong>of</strong><br />

audit recommendations.<br />

Internal Audit assists management<br />

to achieve <strong>Endeavour</strong> <strong>Energy</strong>’s<br />

statutory and business objectives<br />

by adopting a disciplined approach<br />

to evaluating and improving<br />

risk management, controls and<br />

governance processes.<br />

To support a strong internal audit<br />

function, an independent external<br />

quality assurance review <strong>of</strong> internal<br />

audit is required at least once in<br />

three years. The May 2009 review<br />

concluded that the internal audit<br />

methodology and practices used<br />

are in line with the standards <strong>of</strong> the<br />

Institute <strong>of</strong> Internal Auditors and<br />

good practice. We expect the next<br />

review will take place within the<br />

next 12 months.<br />

As at 30 June 2011, Internal Audit<br />

had delivered the targets in the<br />

approved audit program in the<br />

year under review. In addition, each<br />

division met the key performance<br />

indicator <strong>of</strong> nil overdue audit<br />

recommendations aged greater<br />

than 90 days.<br />

During the year, Internal Audit<br />

also provided assurance and<br />

recommendations for control<br />

improvements in key operations and<br />

activities in the network and retail<br />

businesses and support functions,<br />

as well as a pre-implementation<br />

review <strong>of</strong> the governance and<br />

controls relating to the transition<br />

<strong>of</strong> the retail business.<br />

External audit<br />

The Auditor-General <strong>of</strong> <strong>New</strong> South<br />

Wales provides independent external<br />

audit services through the Audit Office<br />

<strong>of</strong> <strong>New</strong> South Wales. It provides no<br />

other services to <strong>Endeavour</strong> <strong>Energy</strong>.<br />

Insurance<br />

<strong>Endeavour</strong> <strong>Energy</strong> reviews the<br />

adequacy <strong>of</strong> insurance policy<br />

coverage and limits during each<br />

annual insurance renewal process<br />

and ensures all participating<br />

markets meet acceptable insurer<br />

security requirements.<br />

42

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