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Endeavour Energy Annual Performance Report - Parliament of New ...

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04<br />

OUR<br />

PEOPLE<br />

<strong>Endeavour</strong> energy employees<br />

Trades and engineering<br />

development programs<br />

To ensure we have adequate<br />

numbers <strong>of</strong> trained pr<strong>of</strong>essionals<br />

in our ranks, <strong>Endeavour</strong> <strong>Energy</strong><br />

continues to run targeted<br />

development programs for<br />

critical skill types. As part <strong>of</strong> these<br />

programs, employees complete<br />

formal qualifications while gaining<br />

hands-on experience in placements<br />

throughout the Network Division.<br />

At 30 June 2011, almost 10% <strong>of</strong> the<br />

workforce (284 employees) was<br />

participating in these on-the-job<br />

development programs.<br />

Mobility<br />

<strong>Endeavour</strong> <strong>Energy</strong>’s employee<br />

mobility team was established in<br />

2010 to support the redeployment<br />

<strong>of</strong> employees whose positions have<br />

been impacted by organisational<br />

reforms, including the sale <strong>of</strong> our<br />

Retail business on 1 March 2011.<br />

During 2010–11, we:<br />

• Completed the successful<br />

redeployment <strong>of</strong> meter readers,<br />

saving the organisation over<br />

$700,000 in budgeted labour costs<br />

by doing so ahead <strong>of</strong> time.<br />

• Planned and prepared for all<br />

staffing implications associated<br />

with the sale <strong>of</strong> Integral <strong>Energy</strong>’s<br />

Retail business.<br />

• Commenced the process <strong>of</strong><br />

working closely with employees<br />

affected by the sale by assigning<br />

each person their own career<br />

development coach and putting<br />

in place steps to prepare them for<br />

the change to their careers.<br />

The employee mobility team will<br />

continue to provide assistance<br />

to managers and employees<br />

who are affected by change and<br />

organisational reforms in the<br />

years ahead.<br />

Employee relations<br />

<strong>Endeavour</strong> <strong>Energy</strong> managed a<br />

number <strong>of</strong> industrial relations issues<br />

in 2010–11, continuing to focus on<br />

gaining employee-related cost<br />

Left to right: First Year Distribution Apprentices Adam Tabone and Joel Baker developing<br />

hands‐on skills in low voltage cable jointing procedures at our state-<strong>of</strong>-the-art Hoxton Park<br />

Technical Training Centre.<br />

savings to <strong>of</strong>fset wage increases<br />

introduced in the Conditions <strong>of</strong><br />

Employment Award 2008.<br />

These included:<br />

• Customer Information Centre<br />

roster reform.<br />

• Changes in our motor<br />

vehicle policy.<br />

• Introduction <strong>of</strong> shift based<br />

rapid response team.<br />

• Implementation <strong>of</strong> other savings<br />

items from the 2008 award<br />

including the expansion <strong>of</strong> the<br />

new rapid response team.<br />

• The negotiation and certification<br />

<strong>of</strong> the <strong>Endeavour</strong> <strong>Energy</strong><br />

Enterprise Agreement 2010.<br />

Each <strong>of</strong> these items were addressed<br />

by specific consultative committees,<br />

where the process <strong>of</strong> change was<br />

discussed and input from employees<br />

sought prior to the initiation <strong>of</strong><br />

an implementation phase. Some<br />

initiatives required the support<br />

<strong>of</strong> the NSW Industrial Relations<br />

Commission and Fair Work Australia<br />

during implementation.<br />

There was no time lost to industrial<br />

action during the year.<br />

30

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