Endeavour Energy Annual Performance Report - Parliament of New ...

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02 Our Performance StRAtegic Objectives STRATEGIC OBJECTIVE 4 – LEVERAGE TECHNOLOGY 2010–11 Objective 2010–11 Target 2010–11 Result • Introduce the iSAFE vehicle system to Endeavour Energy’s fleet. • Commence roll out by March 2011. • First iSAFE vehicle rolled out. Endeavour Energy is exploring technologies that allow us to better manage our network, improve productivity and, ultimately, boost customer value. Our technology strategy has been adapted to take into account the sale of our retail business and our transition to a network-only business model. The iSAFE vehicle system involves installing technology in company-owned vehicles that provides an emergency response function, navigation and GPS location. Introducing the iSAFE vehicle system to Endeavour Energy’s fleet To improve safety we are implementing the iSAFE vehicle system. This involves installing technology in company-owned vehicles that provides an emergency response function, navigation and GPS (Global Positioning System) location. The first iSAFE vehicle has been rolled out and the project team is currently testing it against business requirements. The program is expected to continue through 2011–12 with the rollout of a further 973 iSAFE vehicles. The iSAFE project was established to improve safety, customer value and organisational efficiency. It will do so by providing: • the GPS location of an employee in the case of an emergency. • a geographical view of our fleet and assets. • navigation to Endeavour Energy assets. • better utilisation of the fleet during crisis response periods (such as storms and high winds). • integration with existing and future Field Force Automation (FFA) systems. Allan Clifford, Emergency Service Officer, demonstrating the field force automation system to Rahul Reddy, IAIMS OMS Business Analyst, and Ray Baunach, Operations Manager Emergency Services. This initiative, along with the rollout of iSAFE vehicle system, will help improve our response time to customers during outages. 14
Each year we investigate bushfire risks arising from network defects. In 2010–11 we began using our new helicopter video system which captures high-definition imagery of our assets. Smart grid strategy The smart grid strategy has progressed from planning to trials and now the pilot stage. Good progress has been made with trials of substation monitoring devices and smart metering systems. We have also developed and are about to implement a system for automatic fault identification and switching for the 11kV distribution network within our Hawkesbury pilot area. Plans are well underway for the roll-out of an optical-fibre communications network between zone substations in the Hawkesbury area. The design is complete and vendors for the construction and supply of cable and communications equipment have been engaged. Construction started mid 2011. This initiative will provide a highspeed communications network for our Supervisory Control and Data Acquisition (SCADA) application as well as future smart grid applications. Benefits to customers The benefits to customers of the implementation of our technology strategy include improved network reliability, improved incident response times and greater efficiency. Our smart grid substation monitoring devices, fault identification and restoration system will improve reliability by giving us the capacity to identify faults in real time, then automatically reconfigure the network to restore supply to most customers. This will reduce the number of customers impacted by network faults in areas in which the system has been deployed. The first system is in the process of being rolled out in the Springwood area, to be followed by a larger scheme in the Hawkesbury area. THE YEAR AHEAD 2011–12 Objective 2011–12 Target 2011–12 Reason • Use technology to provide more effective operational control of the network. • Strategy developed and approved by June 2012. • To improve reliability, customer response and operational efficiency. Endeavour Energy Annual Performance Report 2010–11 15
Page 1 and 2: ANNUAL PERFORMANCE REPORT 2010-11 I
Page 3 and 4: Contents LETTER TO SHAREHOLDING MIN
Page 5 and 6: YeAR at a Glance Items 2009-10 2010
Page 7 and 8: To that end, we pursued our second
Page 9 and 10: Endeavour Energy’s six strategic
Page 11 and 12: Performance indicator: lost time in
Page 13 and 14: Performance indicator: Capital expe
Page 15: Efficiency reviews to reduce costs
Page 19 and 20: STRATEGIC OBJECTIVE 6 - DELIVER PER
Page 21 and 22: Network Strategy Network business o
Page 23 and 24: Major works in progress 2010-11 con
Page 25 and 26: Major works in progress 2010-11 con
Page 27 and 28: The NSW Code of Practice - Demand M
Page 29 and 30: Network-related calls increased fro
Page 31 and 32: New apprentices vital to our workfo
Page 33 and 34: Equal employment opportunity As par
Page 35 and 36: Multicultural policies and services
Page 37 and 38: 06 8 % reduction in greenhouse emis
Page 39 and 40: Environmental management system Our
Page 41 and 42: ENDEAvoUR ENERGY’S GoveRNANCE AND
Page 43 and 44: EXECUTIve LEADERshIP TEAM Vince Gra
Page 45 and 46: 08 $ 245 m operating profit after t
Page 47 and 48: Debt Balance sheet debt increased b
Page 49 and 50: Directors’ Report For the yEAR en
Page 51 and 52: Statement of Comprehensive Income F
Page 53 and 54: Statement of Changes in Equity For
Page 55 and 56: Statement of Cash Flows For the yEA
Page 57 and 58: 2 Statement of Significant Accounti
Page 65 and 66: 4 Expenses 2011 $’000 2010 $’00
Page 67 and 68:
5 Gain/(loss) on sale of Retail bus
Page 69 and 70:
7 Deferred Tax (Assets)/Liabilities
Page 71 and 72:
8 Cash Flow Information continued (
Page 73 and 74:
9 Trade and Other Receivables conti
Page 75 and 76:
12 property Plant and Equipment con
Page 77 and 78:
13 Intangible Assets Software $’0
Page 79 and 80:
14 Employee Benefits - Superannuati
Page 81 and 82:
16 Other Current Liabilities 2011 $
Page 83 and 84:
21 Financial Instruments continued
Page 85 and 86:
Page 87 and 88:
Page 89 and 90:
Page 91 and 92:
23 Expenditure Commitments continue
Page 93 and 94:
27 prudential Requirements An unsec
Page 95 and 96:
Appendices Contents Five-year stati
Page 97 and 98:
Australian Financial Services Licen
Page 99 and 100:
Executive Remuneration General prin
Page 101 and 102:
Table A: Number of applications by
Page 103 and 104:
Implementation of Price Determinati
Page 105 and 106:
GLossARY The Australian Consumer La
Page 107:
Ausgrid LOCATIONS and contacts Kand
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