Human Resources for Health in Maternal, Neonatal and - HRH ...

Human Resources for Health in Maternal, Neonatal and - HRH ... Human Resources for Health in Maternal, Neonatal and - HRH ...

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in order to ensure access to drugs and improve the health of professionals so that essential services can be maintained (Health Development Network 2004) but no examples of this is practice could be located. Family friendly work environments Family friendly work environments recognise the positive effects provided by enabling staff to balance the many demands of their personal and/or family lives with the challenges of work. This requires policy as well as the provision of leave (ie maternity, parenting, compassionate and carers) flexible hours, work sharing and electronic or home based work. The only material that was located in this area concerns the Mother and baby friendly policy of the International Confederation of Midwives (ICW 2008). However governments are may have their own specific policies that relate to this area. Multiple interventions to improve workers environment The Capacity Project worked with the Ministry of Health to select and pilot simple, low-cost work climate improvement interventions in ten rural facilities over a period of one year. The primary purpose was to positively impact motivation and job satisfaction and help sites retain their valued staff. Actions taken include more frequent team meetings for sharing information and problem-solving, community outreach days, inexpensive renovation of hospital facilities, purchase of new equipment, more equitable staff shifts, managing inventories to avoid stock depletion, lounges with free beverage facilities for staff, servicing vehicles previously considered unserviceable, introducing safe waste disposal measures, improved signage within several facilities, organized patient flow procedures, less littered yards and cleaner toilets and facilities. New resource centres at each site help to create a culture of continuous learning. A follow-up survey indicated an improvement in worker morale. Nearly all (90%) staff in the ten sites expressed high satisfaction with their work environments, up from 60% at the beginning of the pilot. Most workers said they had no intention of leaving or transferring from their facilities (Adano 2008) The Laos SBA development plan 2008 – 2012 contains two general objectives for strengthening the Working Environment for SBAs at all levels (Lao People‘s Democratic Republic Ministry of Health 2009). These are: Develop and disseminate standards of Midwifery Practice for clinical practice areas and a mechanism for regular and periodic auditing of standards, for quality assurance and improvements Ensure all facilities have essential equipment and essential drugs, including mechanism to prevent drug stock-out and transportation and communication systems for referral P a g e | 107

Summary This section has identified a range documentation that outlines in-country experiences of programmes and policies to develop supportive work environments for HRH. There are few examples in MNRH at community level highlighting the need for further research in order to document in country practice in the areas of : team work, the provision of infrastructure, medicines and logistics, strategies to address gender and cultural imbalance in the community workforce, strategies to address the health and welfare of staff, approaches to promote family friendly work places. Building supportive work places requires policy guidance and management support and is most likely to be the result of the implementation of a number of initiatives. P a g e | 108

<strong>in</strong> order to ensure access to drugs <strong>and</strong> improve the health of professionals so that essential<br />

services can be ma<strong>in</strong>ta<strong>in</strong>ed (<strong>Health</strong> Development Network 2004) but no examples of this is<br />

practice could be located.<br />

Family friendly work environments<br />

Family friendly work environments recognise the positive effects provided by enabl<strong>in</strong>g staff<br />

to balance the many dem<strong>and</strong>s of their personal <strong>and</strong>/or family lives with the challenges of<br />

work. This requires policy as well as the provision of leave (ie maternity, parent<strong>in</strong>g,<br />

compassionate <strong>and</strong> carers) flexible hours, work shar<strong>in</strong>g <strong>and</strong> electronic or home based work.<br />

The only material that was located <strong>in</strong> this area concerns the Mother <strong>and</strong> baby friendly policy<br />

of the International Confederation of Midwives (ICW 2008). However governments are may<br />

have their own specific policies that relate to this area.<br />

Multiple <strong>in</strong>terventions to improve workers environment<br />

The Capacity Project worked with the M<strong>in</strong>istry of <strong>Health</strong> to select <strong>and</strong> pilot simple, low-cost<br />

work climate improvement <strong>in</strong>terventions <strong>in</strong> ten rural facilities over a period of one year. The<br />

primary purpose was to positively impact motivation <strong>and</strong> job satisfaction <strong>and</strong> help sites reta<strong>in</strong><br />

their valued staff. Actions taken <strong>in</strong>clude more frequent team meet<strong>in</strong>gs <strong>for</strong> shar<strong>in</strong>g <strong>in</strong><strong>for</strong>mation<br />

<strong>and</strong> problem-solv<strong>in</strong>g, community outreach days, <strong>in</strong>expensive renovation of hospital facilities,<br />

purchase of new equipment, more equitable staff shifts, manag<strong>in</strong>g <strong>in</strong>ventories to avoid stock<br />

depletion, lounges with free beverage facilities <strong>for</strong> staff, servic<strong>in</strong>g vehicles previously<br />

considered unserviceable, <strong>in</strong>troduc<strong>in</strong>g safe waste disposal measures, improved signage with<strong>in</strong><br />

several facilities, organized patient flow procedures, less littered yards <strong>and</strong> cleaner toilets <strong>and</strong><br />

facilities. New resource centres at each site help to create a culture of cont<strong>in</strong>uous learn<strong>in</strong>g. A<br />

follow-up survey <strong>in</strong>dicated an improvement <strong>in</strong> worker morale. Nearly all (90%) staff <strong>in</strong> the<br />

ten sites expressed high satisfaction with their work environments, up from 60% at the<br />

beg<strong>in</strong>n<strong>in</strong>g of the pilot. Most workers said they had no <strong>in</strong>tention of leav<strong>in</strong>g or transferr<strong>in</strong>g<br />

from their facilities (Adano 2008)<br />

The Laos SBA development plan 2008 – 2012 conta<strong>in</strong>s two general objectives <strong>for</strong><br />

strengthen<strong>in</strong>g the Work<strong>in</strong>g Environment <strong>for</strong> SBAs at all levels (Lao People‘s Democratic<br />

Republic M<strong>in</strong>istry of <strong>Health</strong> 2009). These are:<br />

<br />

<br />

Develop <strong>and</strong> dissem<strong>in</strong>ate st<strong>and</strong>ards of Midwifery Practice <strong>for</strong> cl<strong>in</strong>ical practice areas<br />

<strong>and</strong> a mechanism <strong>for</strong> regular <strong>and</strong> periodic audit<strong>in</strong>g of st<strong>and</strong>ards, <strong>for</strong> quality assurance<br />

<strong>and</strong> improvements<br />

Ensure all facilities have essential equipment <strong>and</strong> essential drugs, <strong>in</strong>clud<strong>in</strong>g<br />

mechanism to prevent drug stock-out <strong>and</strong> transportation <strong>and</strong> communication systems<br />

<strong>for</strong> referral<br />

P a g e | 107

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