Human Resources for Health in Maternal, Neonatal and - HRH ...
Human Resources for Health in Maternal, Neonatal and - HRH ... Human Resources for Health in Maternal, Neonatal and - HRH ...
in order to ensure access to drugs and improve the health of professionals so that essential services can be maintained (Health Development Network 2004) but no examples of this is practice could be located. Family friendly work environments Family friendly work environments recognise the positive effects provided by enabling staff to balance the many demands of their personal and/or family lives with the challenges of work. This requires policy as well as the provision of leave (ie maternity, parenting, compassionate and carers) flexible hours, work sharing and electronic or home based work. The only material that was located in this area concerns the Mother and baby friendly policy of the International Confederation of Midwives (ICW 2008). However governments are may have their own specific policies that relate to this area. Multiple interventions to improve workers environment The Capacity Project worked with the Ministry of Health to select and pilot simple, low-cost work climate improvement interventions in ten rural facilities over a period of one year. The primary purpose was to positively impact motivation and job satisfaction and help sites retain their valued staff. Actions taken include more frequent team meetings for sharing information and problem-solving, community outreach days, inexpensive renovation of hospital facilities, purchase of new equipment, more equitable staff shifts, managing inventories to avoid stock depletion, lounges with free beverage facilities for staff, servicing vehicles previously considered unserviceable, introducing safe waste disposal measures, improved signage within several facilities, organized patient flow procedures, less littered yards and cleaner toilets and facilities. New resource centres at each site help to create a culture of continuous learning. A follow-up survey indicated an improvement in worker morale. Nearly all (90%) staff in the ten sites expressed high satisfaction with their work environments, up from 60% at the beginning of the pilot. Most workers said they had no intention of leaving or transferring from their facilities (Adano 2008) The Laos SBA development plan 2008 – 2012 contains two general objectives for strengthening the Working Environment for SBAs at all levels (Lao People‘s Democratic Republic Ministry of Health 2009). These are: Develop and disseminate standards of Midwifery Practice for clinical practice areas and a mechanism for regular and periodic auditing of standards, for quality assurance and improvements Ensure all facilities have essential equipment and essential drugs, including mechanism to prevent drug stock-out and transportation and communication systems for referral P a g e | 107
Summary This section has identified a range documentation that outlines in-country experiences of programmes and policies to develop supportive work environments for HRH. There are few examples in MNRH at community level highlighting the need for further research in order to document in country practice in the areas of : team work, the provision of infrastructure, medicines and logistics, strategies to address gender and cultural imbalance in the community workforce, strategies to address the health and welfare of staff, approaches to promote family friendly work places. Building supportive work places requires policy guidance and management support and is most likely to be the result of the implementation of a number of initiatives. P a g e | 108
- Page 57 and 58: Supportive HRH strategies and appro
- Page 59 and 60: Strengthening HRH policy legislatio
- Page 61 and 62: Strategies to improve Human resourc
- Page 63 and 64: there are interrelationships betwee
- Page 65 and 66: Table 11 Tools for managing HR in M
- Page 67 and 68: Performance management Effective ma
- Page 69 and 70: The Health and Family Planning Mana
- Page 71 and 72: as a guide to mentoring, delegation
- Page 73 and 74: eceived from outside the routine pu
- Page 75 and 76: The isolated nature of much communi
- Page 77 and 78: progress over time. This tool and t
- Page 79 and 80: At national level, countries may ha
- Page 81 and 82: evaluating and adjusting the size a
- Page 83 and 84: There are a number of difficulties
- Page 85 and 86: Figure 23 The Task Shifting Process
- Page 87 and 88: Substitution Substitution is differ
- Page 89 and 90: which was developed in 2002. This w
- Page 91 and 92: al. 2008). Dual practice is another
- Page 93 and 94: Figure 24 Motivational determinants
- Page 95 and 96: Many of the incentives to health wo
- Page 97 and 98: files suggests that more careful at
- Page 99 and 100: Management autonomy at community le
- Page 101 and 102: Initiative focus Details Context Re
- Page 103 and 104: informal, mutual-help action groups
- Page 105 and 106: Building relationships with cultura
- Page 107: groups; encouraging recruitment thr
- Page 111 and 112: encouraging midwives to proactively
- Page 113 and 114: Facilitation & attendance at MOH/ N
- Page 115 and 116: of community leaders improved the c
- Page 117 and 118: Table 19 Examples of initiatives in
- Page 119 and 120: information and advice from peers (
- Page 121 and 122: esources to provide clinical and ma
- Page 123 and 124: Strengthening Education and compete
- Page 125 and 126: Table 20 Examples of Partnership ap
- Page 127 and 128: Table 21 Learner needs analysis and
- Page 129 and 130: Table 22 Some approaches to the des
- Page 131 and 132: Participants/ Method / document typ
- Page 133 and 134: strengthening and establishing accr
- Page 135 and 136: Participants / context LMICs method
- Page 137 and 138: alongside health service improvemen
- Page 139 and 140: Country / cadre Niger: Birth attend
- Page 141 and 142: Country / cadre Indonesia Surabaya
- Page 143 and 144: Lessons learned from countries that
- Page 145 and 146: Malaysia The sharp decline in mater
- Page 147 and 148: although supplemented with epidemio
- Page 149 and 150: A technical meeting in Bangkok in 2
- Page 151 and 152: Development approach is an example
- Page 153 and 154: flexibility in order to overcome ge
- Page 155 and 156: up skilled birth attendance‖. The
- Page 157 and 158: Scaling up of the Navrongo service
<strong>in</strong> order to ensure access to drugs <strong>and</strong> improve the health of professionals so that essential<br />
services can be ma<strong>in</strong>ta<strong>in</strong>ed (<strong>Health</strong> Development Network 2004) but no examples of this is<br />
practice could be located.<br />
Family friendly work environments<br />
Family friendly work environments recognise the positive effects provided by enabl<strong>in</strong>g staff<br />
to balance the many dem<strong>and</strong>s of their personal <strong>and</strong>/or family lives with the challenges of<br />
work. This requires policy as well as the provision of leave (ie maternity, parent<strong>in</strong>g,<br />
compassionate <strong>and</strong> carers) flexible hours, work shar<strong>in</strong>g <strong>and</strong> electronic or home based work.<br />
The only material that was located <strong>in</strong> this area concerns the Mother <strong>and</strong> baby friendly policy<br />
of the International Confederation of Midwives (ICW 2008). However governments are may<br />
have their own specific policies that relate to this area.<br />
Multiple <strong>in</strong>terventions to improve workers environment<br />
The Capacity Project worked with the M<strong>in</strong>istry of <strong>Health</strong> to select <strong>and</strong> pilot simple, low-cost<br />
work climate improvement <strong>in</strong>terventions <strong>in</strong> ten rural facilities over a period of one year. The<br />
primary purpose was to positively impact motivation <strong>and</strong> job satisfaction <strong>and</strong> help sites reta<strong>in</strong><br />
their valued staff. Actions taken <strong>in</strong>clude more frequent team meet<strong>in</strong>gs <strong>for</strong> shar<strong>in</strong>g <strong>in</strong><strong>for</strong>mation<br />
<strong>and</strong> problem-solv<strong>in</strong>g, community outreach days, <strong>in</strong>expensive renovation of hospital facilities,<br />
purchase of new equipment, more equitable staff shifts, manag<strong>in</strong>g <strong>in</strong>ventories to avoid stock<br />
depletion, lounges with free beverage facilities <strong>for</strong> staff, servic<strong>in</strong>g vehicles previously<br />
considered unserviceable, <strong>in</strong>troduc<strong>in</strong>g safe waste disposal measures, improved signage with<strong>in</strong><br />
several facilities, organized patient flow procedures, less littered yards <strong>and</strong> cleaner toilets <strong>and</strong><br />
facilities. New resource centres at each site help to create a culture of cont<strong>in</strong>uous learn<strong>in</strong>g. A<br />
follow-up survey <strong>in</strong>dicated an improvement <strong>in</strong> worker morale. Nearly all (90%) staff <strong>in</strong> the<br />
ten sites expressed high satisfaction with their work environments, up from 60% at the<br />
beg<strong>in</strong>n<strong>in</strong>g of the pilot. Most workers said they had no <strong>in</strong>tention of leav<strong>in</strong>g or transferr<strong>in</strong>g<br />
from their facilities (Adano 2008)<br />
The Laos SBA development plan 2008 – 2012 conta<strong>in</strong>s two general objectives <strong>for</strong><br />
strengthen<strong>in</strong>g the Work<strong>in</strong>g Environment <strong>for</strong> SBAs at all levels (Lao People‘s Democratic<br />
Republic M<strong>in</strong>istry of <strong>Health</strong> 2009). These are:<br />
<br />
<br />
Develop <strong>and</strong> dissem<strong>in</strong>ate st<strong>and</strong>ards of Midwifery Practice <strong>for</strong> cl<strong>in</strong>ical practice areas<br />
<strong>and</strong> a mechanism <strong>for</strong> regular <strong>and</strong> periodic audit<strong>in</strong>g of st<strong>and</strong>ards, <strong>for</strong> quality assurance<br />
<strong>and</strong> improvements<br />
Ensure all facilities have essential equipment <strong>and</strong> essential drugs, <strong>in</strong>clud<strong>in</strong>g<br />
mechanism to prevent drug stock-out <strong>and</strong> transportation <strong>and</strong> communication systems<br />
<strong>for</strong> referral<br />
P a g e | 107