Successful transport decision-making - Osmose

2.4 Elements of good transport decision-making
Vol 1 - Table of Contents
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Introduction
The following figure and accompanying text set out nine
elements of good engagement and project management
practice, and the range of factors that support such practices;
these elements are applicable throughout all the stages of the
transport decision-making process. They are based on
experiences gained from working with European practice
examples in the GUIDEMAPs project.
The presentation of these elements in the form of the spokes of
a wheel symbolises the inter-connected nature of their
influence, the equal importance to be placed on each in
contributing to good transport decisions, and in some contexts
the cyclical nature of their application.
In short, the recipe for successful transport decision-making
includes:
A flexible project management structure that is responsive
to changing circumstances as they arise;
A clear focus at the outset and at each stage of the project;
An approach to engagement that is inclusive and accessible
to all key stakeholders;
The provision of information communicated in an
appropriate format and timely manner;
Careful attention to the work plan and the timing of all
activities throughout the project;
Sufficient resourcing of all activities, including staffing and
materials;
Being aware of stakeholder views and providing them with
feedback on how concerns have been addressed;
Monitoring project processes and project outcomes, using
appropriate indicators and data sources; and
A careful assessment of project progress and eventual
outcomes.
These elements apply both to project management and to
stakeholder engagement. There is an increasing expectation
that project managers will have high-level stakeholder
engagement skills, particularly in contexts where they are
working closely with stakeholders.
Monitoring
Views &
Feedback
Introduction to elements of good transport decision-making
Assessment
Resources
Figure 5 - Elements of good transport decision-making
Responsiveness
Carefully
consider these
elements to
achieve good
transport
decisionmaking
Information &
Communication
Inclusion &
Accessibility
Focus
Work Plan
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