2M30 User Manual - Frame Grabbers

DS-24-02M30 and DS-25-02M30 User’s Manual 37
Troubleshooting
5
The information in this chapter can help you solve problems that may occur during the
setup of your camera. Remember that the camera is part of the entire acquisition system.
You may have to troubleshoot any or all of the following:
power supplies
frame grabber hardware & software
light sources
operating environment
cabling
host computer
optics
encoder
Your steps in dealing with a technical problem should be:
1. Try the general and specific solutions listed in sections 5.1, 5.2 and 5.3.
2. If these solutions do not resolve your problem, see section 5.4 on getting product
support.
5.1 Common Solutions
Connections
The first step in troubleshooting is to verify that your camera has all the correct
connections.
Power Supply Voltages
Check for the presence of all voltages at the camera power connector. Verify that all
grounds are connected.
EXSYNC
When the camera is powered on for the first time, it defaults to exposure mode 2. After a
user has saved settings, the camera powers up with the saved settings. Note: A warning
appears when switching to an exposure mode requiring external signals if external
signals are not present (EXSYNC).
DALSA 03-32-10157-02