Family Access Request - Osceola School District

School District of Osceola
Family Access Acceptable Use Policy
Purpose
The School District of Osceola offers Family Access to enhance communication between the school district and
parents/guardians. The Family Access web portal allows parents/guardians to view the following information:
• Student Information (address, phone, family)
• FoodService balance, payments, charges
• Attendance
• Schedule
• Gradebook (Middle School and High School)
• Immunization information
The School District of Osceola reserves the right to add or remove any of the above functions from Family Access at any
time.
Use of Osceola Family Access
Access to Family Access via our web portal is a privilege, not a right. Users of Family Access are required to adhere to
the following guidelines:
1. Users will act in a responsible, legal, and ethical manner.
2. Users will not attempt to harm or destroy data, the school, or the district network.
3. Users will not attempt to access data or any other account owned by another user.
4. Users will not use Family Access for any illegal activity, including violation of Data Privacy Laws. Unauthorized
access or release of student information is prohibited. Anyone found to be in violation of these laws may be
subject to civil and/or criminal prosecution.
5. Users who identify a security problem with Family Access must notify the School District of Osceola office
immediately, without demonstrating the problem to someone else.
6. Users will not share their password with anyone. Each guardian will receive a separate password.
7. Users will not set their own computer to automatically log in to Family Access.
8. Users identified as a security risk to Osceola Family Access or the School District of Osceola’s network will be
denied access to Family Access.
Technical issues with Osceola Family Access
The School District of Osceola makes no warranties of any kind, whether express or implied, for the service it is providing.
The School District of Osceola will not be responsible for any damages a user suffers, including loss of data resulting from
delays or service interruptions caused by the district’s negligence or by the user’s error or omissions.
Technical issues should be directed to the Family Access helpdesk at: FamilyAccess@osceola.k12.wi.us.
System Requirements
Internet Connection:
Modem speed of 56K or higher
Monitor:
Resolution set at a minimum of 1024X768
Supported web browsers:
Internet Explorer 7 or higher
Safari 2 or higher
Firefox 3 or higher
Beta versions of web browsers are not supported
Osceola Family Access AUP – Rev Jun 2012 Page 1 of 2

Data and Grading Expectations
Start of a new school year:
The beginning of the new year is a very busy time for administrators, teachers and the supporting educational programs
in our district. Staff will need time to structure courses, enroll students, and prepare the student data in our system.
Given this information, Family Access activation requests may also be delayed until enrollments are final and staff have
the opportunity to prepare grading data in the student information system.
Student Information:
Student information (address, phone, emergency contacts) is updated within the first several weeks of student
registration. The high volume of changes during the beginning of the new year may delay updates to this information.
Please put changes to incorrect information in writing, include your name and your child’s name, then drop your request
off in your child’s building or the district office. An “Information Correction Form” is available on the Family Access page
of the district’s website at www.osceola.k12.wi.us.
Attendance:
• High School: Absences are reported every period. Excuses are entered later in the school day.
• Middle School: Absences are reported every period. Excuses are entered the next day.
• Intermediate and Elementary Schools: Absences are reported twice (once A.M., once P.M.). Excuses are entered
the next day.
Note: The above guidelines apply to “typical” days. Attendance data may be posted later due to the nature of activities
during days that have activities, field trips, or other functions due to the location of staff and access to computers.
Class Assignments:
Class assignments and scores can be viewed through Family Access once teachers have posted them in their online
gradebooks. Assignment posting is required for the Middle School (grades 6-8) and the High School (9-12). Assignment
posting is not available at this time for the Elementary School (grades K-2) and the Intermediate School (grades 3-5).
Class assignments returned by their due date will be graded and the score posted within two weeks of their due date.
Teachers may be responsible for grading over 140 students during a term. Careful and responsible evaluation takes time.
Your patience regarding this process is appreciated. Any concerns regarding an assignment and its evaluation progress
should be directed to the course instructor.
Students’ scores are an APPROXIMATE grade at a specific point in time. Other factors influence grades such as the value
given to the assignment, course participation, professional judgment of the instructor, and the individual student
progress. The School District of Osceola reserves the right to modify grades based on these and other issues relative to
student performance in the classroom.
Additional information about a teacher’s expectations for the frequency and number of assignments in each class can be
found in the course syllabi for high school students as well as by contacting the course instructor. For more information
about teacher expectations please contact the teacher either via email or by phone. The staff directory can be found on
our district website at www.osceola.k12.wi.us, (click on the “Staff” button on the left side).
Reports:
Student schedules and unofficial report cards can be printed from Family Access.
Data Concerns
Concerns about the data you find on Family Access should be addressed in the following order:
1. Discuss the issue or information with your child
2. Discuss the issue with the teacher either via email, phone, or personally. A staff directory can be found on our
district’s website at www.osceola.k12.wi.us (click on “Staff” button on the left side).
3. Discuss the issue with the Administrator in your child’s building.
Osceola Family Access AUP – Rev Jun 2012 Page 2 of 2

School District of Osceola
Family Access Activation Request
Please complete and return to the school office in your child’s building or the district office.
I am requesting a logon and password to the School District of Osceola’s Family Access site and agree to the terms of the Family Access Acceptable Use Policy.
Please note – Family Access logons and passwords carry over from year to year as long as your child(ren) is/are actively attending.
It is not necessary to re-apply annually.
Check all that apply:
I have read the Family Access Acceptable Use Policy (AUP).
My computer meets the minimum hardware and software requirements as stated in the informational packet.
I understand that the School District of Osceola reserves the right to deny or void a Family Access account at any time for reasons that include but are not limited to
abuse of the site, failure to follow the Family Access AUP, court orders, or any other legal proceedings that limit the availability of private educational data.
Children I expect to see (Grade & Name):
Watch for your Osceola Family Access activation information
to arrive via US Mail. Allow approximately one week from the
date we receive your request.
First Parent/Guardian (You): Additional User (2 nd Parent/Guardian):
Name Name
Address Address
City City
State State
Zip Zip
Day Phone Day Phone
Email Email
Signature
(Required)
Date
(Required)
Signature
(Required)
Date
(Required)
Do not write below this line – office use only
Date Received _________ FA Approved FA Denied FA Approved FA Denied
Reviewed by _____________________ Activation Information Sent (date) _____________
Adapted from Poynette School District