HMO Guide for Seniors - Office of the Patient Advocate - State of ...
HMO Guide for Seniors - Office of the Patient Advocate - State of ...
HMO Guide for Seniors - Office of the Patient Advocate - State of ...
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Phone Numbers and Websites<br />
Resource Telephone Website<br />
HICAP (Health Insurance Counseling & Advocacy Program) • 1-800-434-0222 www.aging.ca.gov/hicap<br />
Free in<strong>for</strong>mation and help with Medicare<br />
HSAG (Health Services Advisory Group)—Discharge appeals • 1-800-841-1602 www.hsag.com<br />
Reviews appeals regarding too-early discharges from hospitals, TTY 1-800-881-5980<br />
nursing homes, home care, and rehabilitation facilities<br />
HSAG (Health Services Advisory Group)—Quality <strong>of</strong> care complaints • 1-866-800-8749 www.hsag.com<br />
Helps Medicare members with complaints about quality <strong>of</strong> care TTY 1-800-881-5980<br />
Lab Tests Online<br />
A guide to understanding lab test results<br />
• www.labtestsonline.org<br />
Medical Board <strong>of</strong> Cali<strong>for</strong>nia • 1-800-633-2322 www.medbd.ca.gov<br />
Licenses and takes complaints on medical doctors<br />
Medicare Rights Center 1-800-333-4114 • www.medicarerights.org<br />
Medicare advocacy and in<strong>for</strong>mation<br />
Medline Plus • 1-888-346-3656 • www.medlineplus.gov<br />
In<strong>for</strong>mation on many treatments and conditions<br />
Mental Health America • 1-800-969-6642 • www.nmha.org<br />
In<strong>for</strong>mation, advocacy, and referrals<br />
My Family Health Portrait<br />
Create a family health history<br />
• www.dhhs.gov/<br />
familyhistory<br />
National Institute on Aging • 1-800-222-2225 www.nihseniorhealth.gov<br />
In<strong>for</strong>mation <strong>for</strong> seniors<br />
<strong>Office</strong> <strong>of</strong> <strong>the</strong> <strong>Patient</strong> <strong>Advocate</strong> (OPA) • 1-916-324-6407 • www.opa.ca.gov<br />
Health Worksheets and in<strong>for</strong>mation <strong>for</strong> health plan members TTY 1-866-499-0858<br />
Senior In<strong>for</strong>mation Line • 1-800-510-2020 www.aging.ca.gov<br />
Local services <strong>for</strong> seniors<br />
Share <strong>the</strong> Care<br />
How to organize a group to care <strong>for</strong> a seriously ill person at home<br />
www.share<strong>the</strong>care.org<br />
Social Security • 1-800-772-1213 • www.ssa.gov<br />
In<strong>for</strong>mation on getting Social Security and Medicare TTY 1-800-325-0778<br />
<strong>State</strong> Insurance Hotline • 1-800-927-4357 www.insurance.ca.gov<br />
Find in<strong>for</strong>mation on long-term care insurance TTY 1-800-482-4833<br />
U.S. Department <strong>of</strong> Labor (Pension and Welfare Benefits) • 1-866-444-3272 • www.dol.gov/ebsa<br />
In<strong>for</strong>mation about COBRA TTY 1-877-889-5627
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