HMO Guide for Seniors - Office of the Patient Advocate - State of ...
HMO Guide for Seniors - Office of the Patient Advocate - State of ...
HMO Guide for Seniors - Office of the Patient Advocate - State of ...
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2<br />
Welcome to <strong>the</strong><br />
The <strong>Office</strong><br />
<strong>of</strong> <strong>the</strong> <strong>Patient</strong><br />
<strong>Advocate</strong> (OPA)<br />
1-916-324-6407<br />
1-866-499-0858 (TTY)<br />
www.opa.ca.gov<br />
Health care plays an important role in all <strong>of</strong> our lives, but <strong>the</strong> health<br />
care system can be confusing. The <strong>Office</strong> <strong>of</strong> <strong>the</strong> <strong>Patient</strong> <strong>Advocate</strong><br />
(OPA) educates consumers about <strong>the</strong>ir rights and responsibilities as<br />
health plan members, so <strong>the</strong>y can better navigate <strong>the</strong>ir health plans.<br />
OPA’s annual Health Care Quality Report Card lets you see how<br />
your health plan and doctors compare.<br />
The OPA website at www.opa.ca.gov has additional in<strong>for</strong>mation,<br />
health care tips, Quality Report Cards, and Health Worksheets.<br />
OPA created this guide to help you get <strong>the</strong> best quality <strong>of</strong> care from<br />
your health plan. I hope you find it helpful.<br />
Photo courtesy <strong>of</strong> Augie Maravilla<br />
Sincerely,<br />
Sandra Perez<br />
Director
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