Annual Report 2012 - Ono

ONO’s Responsibility
Commitment to stakeholders | Suppliers
Principles of action:
Certification of suppliers
Procurement desk
ONO in 2012
- Ensure their compliance with the laws
and regulations applicable to the sector
they operate in and their country of origin.
- Respect human rights, regardless
of race, gender, age, nationality, sexual
orientation or political or religious beliefs.
- To act in accordance with protection of
the environment, minimizing the generation
of pollutants, and applying policies for
recycling and waste management.
- To monitor employment of labour,
ensuring that minors are not hired, that
work is not coercive, threatening, or
abusive, and that policies for health and
safety at the workplace and the prevention
of risks are followed.
- Maintain a high level of business
ethics, expressly forbidding any payment
of commissions, bribes, ostentatious
gifts, or any other element that could
significantly influence decision making in
the purchasing process.
Currently, more than 1,000 suppliers have
signed this document, or 23% of the total
supplier base, and a process has been
established for any supplier who participates
in a tender to understand and accept these
basic principles. With this Code of Conduct,
ONO aims to guarantee that its main suppliers
respect basic human rights principles.
The process described above forms an
additional element of the more wide
reaching process of supplier certification.
ONO wants to know who its suppliers are,
and what differentiates them from the
others. To this end, five years ago, it started
this process.
To implement this process, suppliers are
requested to fill in a self-assessment
form, providing information on their
shareholders, finances, resources,
processes, possible relationships
with management personnel of ONO,
certifications they may possess from
organisations. etc., which will allow the
purchasing department to weight the
scoring of the adjudication processes and
act as transparently and objectively as
possible.
Thanks to the implementation of this
process, over 800 suppliers have been
assessed, using the process as a condition
and as a filter for being able to participate
in new negotiations and procurement
processes.
In addition, in some important cases,
systems to measure service delivery are put
in jointly by purchasing and the user areas,
to monitor the quality and level of service,
provide an opportunity to correct problems
or to support a change in suppliers.
ONO’s business model for Purchasing,
implemented in 2011, is based on a system
of “desks” in which all the areas involved
in a transaction work together to assess
and decide on the best solution for a
purchasing need at ONO. This model also
integrates internal policies for monitoring
and supervising these decisions, the main
principles of which include:
- Guaranteeing that competition is used
in all the cases where it is possible, or
analysing the circumstances in which it is
appropriate to renew existing suppliers.
- Ensuring the highest level of
transparency with all internal participants, to
guarantee equal opportunities for external
participants (suppliers or potential suppliers).
- Looking for new alternatives to existing
solutions and constantly analysing different
alternatives and solutions that could help
the Company meet its requirements more
efficiently and economically.
- Monitoring the compliance with the
Company’s budgets, and the consolidation
of savings achieved in negotiations for
their possible reinvestment subsequently,
or transfer to the P&L.
In January 2013, the Purchasing department
partly modified the model to provide more
flexibility and better meet its requirements.
The revised model clarifies the scope of its
application.
Who is ONO?
What does ONO do?
ONO’s
Responsibility
Corporate
Responsibility Focus
Commitment to
stakeholders:
1. Shareholders
and Investors
2. Customers
3. Employees
4. Suppliers
5. Media
6. Society
Financial analysis
Corporate
Governance Report
The Figures
Annexes
Contact
Information
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The Figures
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