Annual Report 2012 - Ono

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What does ONO do? Innovation Existing projects ONO in 2012 Who is ONO? Innovators Committee Crowdsourcing Permanent Innovation Committee IDEA Permanent Innovation Committee Analysis of decisions Pilot PROJECT What does ONO do? Products and services ONO’s network Investment Innovation ONO’s Responsibility Financial analysis Technology monitoring/ Research Corporate Governance Report The Figures The first filter is represented by the Innovation Committee, which has a rotating membership that is made up of employees who join on a voluntary basis. The Committee is responsible for the first filtering of ideas that arrive in the innovation mailbox. This results in ideas moving to the next filter. The second filter is supported by the Permanent Innovation Committee, which comprises of directors from the Residential, Business, Technology, Finance, Systems and On-line Channel areas. This Committee is responsible for prioritising the ideas and beginning the life cycle of the ideas, first by analysing them from the perspective of innovation, and if this result is favourable, then organising a pilot or proof of concept that will be assessed by the Committee. If a pilot is successful, all the information is provided to the corresponding area, for the idea to be implemented as a project. This model reflects ONO’s interest in ensuring that the talent of its employees can lead to innovation and to new possibilities for themselves, the Company and its customers. Annexes Contact Information Print Report The Figures 60
We were voted Best Mobile Virtual Network Operator in Spain at the 2012 ADSLzone Awards, because of our service, the competitiveness of our calling plans and the growth we recorded. ONO’s Responsibility Fibre is our growth driver, but our most recent source of satisfaction is our mobile telecoms service… more than 400,000 mobile subscriptions in 2012. 400,000 ONO in 2012 Who is ONO? What does ONO do? ONO’s Responsibility Financial analysis Corporate Governance Report The Figures Annexes Contact Information Print Report The Figures 61
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Annual Report 2012
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ONO’s Annual Report 2012 ONO, fib
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ONO in 2012 With fibre, we can prov
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ONO in 2012 Key figures Operating O
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A free translation of the 2012 cons
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Contact Information ONO in 2012 Who
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Annual Report 2012 - Ono

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