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Annual Report 2012 - Ono

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What does ONO do?<br />

Products and services | Services to the Residential sector<br />

Mobile<br />

<strong>2012</strong> was the year of fixed-mobile<br />

convergence and the take-off of mobile<br />

telephony at ONO. Reflecting this,<br />

ONO won the award for technological<br />

excellence as the best Mobile Virtual<br />

Network Operator (MVNO) in October at<br />

the II edition of the ADSLzone awards. In<br />

<strong>2012</strong>, ONO outperformed its competitors<br />

in terms of net adds, with very positive<br />

results: with around 417,000 mobile<br />

subscribers (voice and data), ONO is the<br />

fastest growing MVNO in Spain.<br />

Much of this success is due to the launch<br />

of convergent tariffs and the “Todo en<br />

ONO” rates, which are very competitive<br />

plans that include calls to any destination<br />

24 hours a day and data for browsing the<br />

Internet.<br />

Over the course of <strong>2012</strong>, ONO moved<br />

away from the handset subsidy model<br />

and towards a financing model which<br />

enables customers to combine the tariff<br />

plan and the handset that best meet<br />

their requirements. Furthermore, the<br />

introduction of the microSIM enabled an<br />

increase in the smartphone portfolio and<br />

a more efficient management of SIM cards<br />

for ONO Móvil, as the two formats (SIM and<br />

microSIM) can be integrated on the same<br />

device.<br />

In addition, in <strong>2012</strong>, ONO improved its<br />

Mobile Broadband offering with data<br />

plans for USB modems and new tariffs for<br />

tablets and HSUPA speeds which meet<br />

the requirements of customers for the<br />

best mobile Internet experience, enabling<br />

customers enjoy multimedia, social<br />

networks, streaming music and video, online<br />

chat, email, etc.<br />

Other Direct Access services (ADSL)<br />

ONO also offers telephony and broadband<br />

services to those customers who do not<br />

have direct access to its fibre network.<br />

The Company uses an infrastructure base<br />

that combines ADSL technology with the<br />

proprietary network of ONO.<br />

ONO in <strong>2012</strong><br />

Who is ONO?<br />

What does ONO do?<br />

Products and services<br />

ONO’s network<br />

Investment<br />

Innovation<br />

ONO’s<br />

Responsibility<br />

Financial analysis<br />

Corporate<br />

Governance <strong>Report</strong><br />

The Figures<br />

Annexes<br />

Contact<br />

Information<br />

Print<br />

<strong>Report</strong><br />

The Figures<br />

32

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