2010-2011 Liquor and Gaming reports (PDF 2490 K)

Office of Liquor and Gaming Regulation
Liquor and gaming report
2010–11

Contents
Graphs, maps and tables............................................... 3
Foreword.......................................................................4
About us........................................................................ 5
Queensland population characteristics..........................6
OLGR statement of financial expenditure 2010–11........... 7
Liquor and gaming licensing........................................... 7
• 2010–11 Major highlights .....................................................7
• Liquor licences.....................................................................8
––
Current liquor licences—type and region .....................................8
––
Trainer approvals.......................................................................20
• Gambling licences .............................................................20
• Liquor and gaming current licences—trading hours............23
––
Gaming trading hours ................................................................ 25
• Hotels and clubs reallocation scheme................................25
• Gaming major players—top 50 ...........................................27
• Liquor and gaming current licences—processing times.......29
OLGR Compliance........................................................30
• 2010–11 Major highlights....................................................30
• Liquor and gaming compliance activities and
types of offences................................................................ 31
• Gaming inspections and audits..........................................32
• Investigations and complaints...........................................32
––
Liquor infringement notices and prosecutions...........................33
––
Gaming infringement notices and prosecutions.........................33
––
Liquor and gaming show cause notices finalised/outcome......... 33
––
Liquor appeals and gaming licensing decisions before
Queensland Civil and Administrative Tribunal (QCAT)................34
• Glassing statistics..............................................................34
––
High risk venues........................................................................34
Alcohol management plans.......................................... 35
• 2010–11 Major highlights.................................................... 35
• Background....................................................................... 35
• Meeting Challenges Making Choices strategy (MCMC)—
Indigenous communities and catchment premises.............36
––
Summary of figures (as of September 2011)................................39
• Catchment areas............................................................... 40
––
Liquor accords in and around restricted area communities........40
––
Queensland Indigenous community catchment areas
(and number of licensed premises)............................................ 41
––
Restricted area community statistics.........................................42
––
Restricted area permits..............................................................42
Breakdown of individual gambling categories .............. 43
• Casinos .............................................................................43
• Charitable and non-profit gaming (art unions only provided) .44
• Keno ..................................................................................44
• Lotteries............................................................................45
• Machine gaming................................................................ 46
• Wagering .......................................................................... 48
• Other gambling statistics ..................................................49
––
Gambling expenditure ...............................................................49
Harm minimisation initiatives...................................... 50
• Parliamentary inquiry into alcohol-related violence............50
• Liquor accords....................................................................50
• Gaming excluded persons.................................................. 53
Contacts...................................................................... 54
Liquor and gaming report 2010–11 2

Graphs, maps and tables
• Table 1: Queensland population and liquor licence density..........................6
• Table 2: Statement of financial expenditure 2010–11....................................7
• Table 3: Queensland liquor licences at 30 June 2011.....................................8
• Table 4: Commercial other—subsidiary on-premises licences......................8
• Graph 5: Queensland liquor licences............................................................9
• Table 6: Other licensed sites........................................................................9
• Table 7: New licences issued........................................................................9
• Table 8: Other approvals..............................................................................9
• Graph 9: Licensing approvals 2010–11....................................................... 10
• Graph 10: Distributions of approvals by compliance region 2010–11.......... 10
• Table 11: Licensing approvals by compliance region....................................11
• Table 12: Distribution of licence types by compliance region...................... 12
• Graph 13: Licence distribution by compliance region................................. 12
• Table 14: Liquor applications processed in 2010–11 financial year.............. 13
• Table 15: Approved managers....................................................................20
• Table 16: Responsible Service of Alcohol (RSA) and Responsible
Management of Licensed Venues (RMLV) trainer approvals.......................20
• Table 17: Gaming applications for 2010–11 financial year............................20
• Table 18: Gaming sites at 30 June 2011....................................................... 21
• Table 19: Gaming applications 2010–11 financial year................................22
• Table 20: Summary of liquor trading hours ................................................23
• Table 21: Post midnight trading sites (including post 3 am and 24 hour) by
compliance region.....................................................................................23
• Graph 22: Post midnight trading sites (including post 3 am and 24 hour) by
compliance region.....................................................................................23
• Table 23: Post 3 am traders (including 24 hour sites).................................24
• Table 24: Post 3 am traders by local government area (including 24 hr sites).
24
• Table 36: Liquor investigation outcomes.................................................... 31
• Table 37: Gaming inspections and audits by compliance office..................32
• Table 38: Gaming inspections and audits by gaming act............................32
• Table 39: Liquor complaint investigations..................................................32
• Table 40: Gaming complaint investigations...............................................32
• Table 41: Probity investigations by gaming act...........................................33
• Table 42: Gaming infringement notices by gaming act................................33
• Table 43: Liquor show cause notices finalised/outcome.............................33
• Table 44: Gaming show cause notices finalised/outcome..........................34
• Table 45: Liquor appeals and gaming licensing decisions before QCAT......34
• Table 46: Breakdown of alleged glassing occurrences on licensed
premises in 2010–11 financial year.............................................................34
• Table 47: Summary of Queensland’s alcohol restrictions...........................36
• Map 48: Indigenous community catchment areas and licensed premises ........41
• Table 49: Restricted area permits issued 2010–11 financial year................42
• Table 50: Casinos—EGMs and table games................................................43
• Table 51: Casino expenditure.....................................................................43
• Graph 52: Casino expenditure comparison for past five years ($M)............43
• Graph 53: Casino expenditure per adult.....................................................43
• Table 54: Category 3 games (art unions)................................................... 44
• Table 55: Keno expenditure....................................................................... 44
• Graph 56: Keno expenditure $M................................................................ 44
• Graph 57: Keno expenditure per adult....................................................... 44
• Table 58: Lottery products expenditure ($M).............................................45
• Table 59: Lotteries expenditure.................................................................45
• Graph 60: Lotteries expenditure ($M)........................................................45
• Graph 61: Lotteries expenditure per adult..................................................45
• Table 62: Machine gaming expenditure ($M)............................................ 46
• Graph 63: Machine gaming expenditure ($M)........................................... 46
• Graph 64: Machine gaming expenditure per adult.................................... 46
• Graph 25: Post 3 am traders by local government area (including 24 hr sites) • Table 65: Machine gaming statistics 2010–11 financial year.......................47
24
• Graph 66: Operational gaming sites......................................................... 48
• Table 26: Pre-10 am trading licences (excluding bottle shops)....................24 • Graph 67: Metered win ($M)...................................................................... 48
• Table 27: Authorities and entitlements offered and sold............................25 • Graph 68: Wagering.................................................................................. 48
• Graph 28: Authority and entitlement transactions 2010–11........................25 • Graph 69: Wagering expenditure $M........................................................ 48
• Graph 29: Approved vs operational electronic gaming machines (EGMs)
• Graph 70: Wagering expenditure per adult................................................ 48
(based on authority/entitlement regions)..................................................25
• Table 71: Gambling expenditure for past five years.....................................49
• Graph 30: EGM statistics 2010–11..............................................................26
• Graph 72: Gambling expenditure ($M) for past five years...........................49
• Map 31: Club and hotel sites map...............................................................26
• Graph 73: Gambling expenditure 2010–11 ($M)..........................................49
• Table 32: EGM percentages by regions.......................................................26
• Map 74: OLGR offices with number of registered liquor accords.................50
• Table 33: Top 50 licensed clubs based on machine gaming metered win....27
• Table 75: Operational accords as at December 2011....................................51
• Table 34:Top 50 licensed hotels based on machine gaming metered win...28
• Table 76: Individuals excluded according to financial year......................... 53
• Table 35: Liquor and gaming current licences—processing times...............29
• Graph 77: Individual exclusions................................................................. 53
Liquor and gaming report 2010–11 3

Foreword
Executive Director, Office of Liquor and Gaming Regulation
The Office of Liquor and Gaming Regulation (OLGR) receives numerous calls for Queensland liquor and gaming statistics.
While a range of statistics are available on the OLGR website and in the Queensland Gaming Commission Annual Report,
this report provides both liquor and gaming statistics in the one document to make it easier to find, compare and
ultimately, understand the industry.
The Liquor and Gaming Report is updated each year based on statistics for the previous financial year. The statistics
are divided into licensing, compliance, alcohol management plans, individual gambling categories, and regulatory
policy based initiatives—similar to the working environment here at OLGR. This is the second year this report has been
published.
While the report is intended as a statistical document, major highlights have been included for the year and explanations
have been provided on statistics where considered necessary. It is aimed at interested parties, such as the media,
researchers, industry stakeholders and other state regulators.
This report is available on the OLGR website at www.olgr.qld.gov.au
Michael Sarquis
Executive Director
Office of Liquor and Gaming Regulation
Liquor and gaming report 2010–11 4

About us
OLGR is part of the Department of Justice and Attorney-General (DJAG) and is responsible for regulating Queensland’s
liquor industry, within a socially responsible framework. It is also tasked with regulating the gambling industry in
Queensland and ensuring the community benefits from gambling.
OLGR is primarily responsible for:
• regulating the liquor industry and its development in a way that is compatible with minimising harm caused by
alcohol abuse and misuse
• maintaining the integrity and probity of the gambling industry in Queensland
• minimising the harm that can arise from gambling
• ensuring that, on balance, the state and the community benefit from gambling.
OLGR’s clients and stakeholders include:
• licensees, permittees and their staff
• applicants for licences and permits
• liquor and gaming industry associations
• community groups and individuals affected by the sale and supply of liquor and gambling activity
• other government and regulatory control bodies.
Liquor and gaming report 2010–11 5

Queensland population characteristics
The Australian Bureau of Statistics (ABS) estimates that at 30 June 2010, the population of Queensland was 4 513 850
persons. Of these persons, approximately 75 per cent, or 3 385 388 persons, were aged 18 years or older.
Table 1: Queensland population and liquor licence density
Statistical division
Area
sq kms
Estimated adult
residential
population
(June 2009)
Number
of sites
Number of
sites per
10 000 adults
Number of
adults per
1 000
sq kms
Number of
sites per
1 000
sq kms
Brisbane 5 950 1 532 389 2 021 13.2 257 544 338.8
Gold Coast 1 334 395 871 925 23.4 296 755 693.4
Sunshine Coast 3 126 248 201 490 19.7 79 399 156.7
West Moreton 11 909 73 061 110 15.1 6 135 9.2
Total South–East Queensland 22 318 2 249 521 3 546 15.7 100 794 158.7
Wide Bay–Burnett 48 599 220 091 74 3.4 4 529 1.5
Darling Downs 77 389 181 153 495 27.3 2 341 6.4
South West 319 808 19 867 758 380.5 62 2.4
Fitzroy 117 813 167 637 384 22.9 1 423 3.3
Central West 396 650 9 290 385 414.4 23 1.0
Mackay 90 362 132 177 110 8.3 1 463 1.2
Northern 80 042 173 721 362 20.8 2 170 4.5
Far North 273 147 206 294 116 5.6 755 0.4
North West 308 044 25 637 529 206.3 83 1.7
Total Queensland Regional Remainder 1 711 853 1 135 867 3 213 28.3 664 1.9
Total Queensland 1 734 171 3 385 388 6 759 19.9 1 952 3.9
Source: (1) Australian Bureau of Statistics 2011, Regional population growth, Australia, Cat. No. 3218.0
Liquor and gaming report 2010–11 6

OLGR statement of financial
expenditure 2010–11
Table 2: Statement of financial expenditure 2010–11
Category
2010–11 fytd
Expenditure amount
(actual$)
Office of Executive Director 1 025 957
Organisational services branch 8 367 688
Community benefit funds unit 1 853 029
OLGR licensing operations 7 496 705
OLGR compliance operations 14 169 413
Total OLGR $32 912 792
Liquor and gaming
licensing
2010–11 Major highlights
• Drink Safe Precincts—in December 2010, the
Queensland Government commenced trials of Drink
Safe Precincts in designated areas of Fortitude Valley,
Townsville and Surfers Paradise. This initiative aims
to reduce alcohol abuse and associated violence in a
locality through improved police presence and alcohol
harm minimisation strategies.
• From 1 July 2011 the Queensland Gaming Commission
will become the Queensland Liquor and Gaming
Commission with additional responsibilities for
consideration of new liquor licence applications for
commercial hotels, community clubs, nightclubs
(subsidiary on-premises), extended hours, disciplinary
proceedings and variations of licence conditions.
• OLGR has undertaken substantial service delivery
improvement work resulting in significant internal
processing improvements and enhancements in client
interface, particularly through the development of
online services. The service delivery improvement
program potentially benefits all clients but specifically
improves service to regional and remote communities
by providing a range of online services. In many cases
this will eliminate the need for customers to travel to
an OLGR office and will significantly reduce ‘end to
end’ processing times.
Liquor and gaming report 2010–11 7

––
Benefits for hotels and clubs:
▸▸Implemented an online payment facility including
credit card and BPAY.
▸▸Implemented a client portal that, in the first
stage, allows licensees to securely log into their
account and to update their contact details.
––
Benefits for small clubs and community groups:
▸▸Improved average processing times for
community liquor permit applications from
11 days in June 2010 to four days for manual
processed applications, two days for online
processed applications and three days on average
for all applications since full roll-out of the online
facility in June 2011.
▸▸Introduced streamlined processing for low risk
online applications that enables eligible clients to
receive permits within one hour.
––
Benefits for individual employees:
▸▸Implemented an online application facility for
people who wish to work in the liquor and gaming
industries.
▸▸Reduced 14 manual application forms to one and
provided facilities for either online or manual
lodgement. This has standardised and reduced
the information required when applying for a
licence, irrespective of the licence type being
applied for, and importantly reduces preparation
time.
• Introduced online ‘straight through’ processing for
low-risk community liquor permits, for example,
permits for school fetes.
Liquor licences
Current liquor licences—type and region
Table 3: Queensland liquor licences at 30 June 2011
Licence type
Total
Commercial hotel 1308
Commercial other—bar 13
Commercial other—industrial canteen 28
Commercial other—producer/wholesaler 170
Commercial other—subsidiary off premises 115
Commercial other—subsidiary on premises 3422
Commercial special facility 108
Community club 937
Community other 477
Wine merchant 10
Wine producer 171
Total 6759
The majority of licensed premises in Queensland not
operating as a hotel or community club are licensed under
commercial other—subsidiary on-premises licences. The
following table provides a breakdown by site type.
Table 4: Commercial other—subsidiary on-premises licences
Site type
Number of licences
Indoor sporting area 100
Motel 646
Nightclub 88
Other 190
Resort 41
Restaurant 2077
Theatre/cinema 37
Tourist attraction 48
Vessel 195
Total 3422
Liquor and gaming report 2010–11 8

Graph 5: Queensland liquor licences
Table 7: New licences issued
50.7%
Licence type
2010–11
financial
year
Per cent
19.4%
Commercial hotel
A further 962 sites are licensed in Queensland as a satellite
premise to a liquor licence.
Table 6: Other licensed sites
Site type
0.2% 0.4%
Bar
Industrial canteen
2.4%
Product/wholesaler
1.7% 1.6%
Subsidiary off premises
Subsidiary on premises
Commercial
special facility
13.9%
Total
Detached bottle shop 800
Satellite cellar door 106
Catering away areas 17
Approved sporting areas 39
Total 962
Community club
7.1%
Community other
0.1%
Wine merchant
2.5%
Wine producer
Commercial hotel 8 3%
Commercial other—bar 6 2%
Industrial canteen* 4 2%
Producer/wholesaler* 11 4%
Subsidiary off premises* 4 2%
Subsidiary on premises* 191 78%
Commercial special facility 3 1%
Community club 4 2%
Community other 9 4%
Wine merchant 1 0%
Wine producer 4 2%
Total 245 100%
*Commercial other licence principal activity
In the 2010–11 financial year, a total of 245 new licences
were issued. In addition to this, 40 detached bottle shops
and 82 permanent extensions of trading hours for licensed
sites have been approved during the 2010–11 financial year.
Table 8: Other approvals
Site type
Total
Detached bottle shops 40
Extended trading hours 82
Total 122
Liquor and gaming report 2010–11 9

Graph 9: Licensing approvals 2010–11
40
New licences
Detached bottle shops
Extended trading hours
35
30
25
20
15
10
5
0
Jul 10
Aug 10
Sep 10
Oct 10
Nov 10
Dec 10
Jan 11
Feb 11
Mar 11
Apr 11
May 11
June 11
Graph 10: Distributions of approvals by compliance region 2010–11 financial year
60%
New Licence
50%
Detached Bottleshop
Trading Hours (Permanent)
40%
30%
20%
10%
0%
Brisbane
Cairns
Gold Coast
Hervey Bay
Mackay
Maroochydore
Mt Isa
Rockhampton
Toowoomba
Townsville
Liquor and gaming report 2010–11 10

Table 11: Licensing approvals by compliance region
Compliance region
New licences
Detached
bottle shops
Extended
trading hours
Brisbane 97 16 42
Cairns 15 2 10
Gold Coast 54 7 6
Hervey Bay 13 1 4
Mackay 9 2 4
Maroochydore 20 4 8
Mt Isa 3 2
Rockhampton 11 2 2
Toowoomba 16 1 2
Townsville 7 5 2
Total 245 40 82
Liquor and gaming report 2010–11 11

Table 12: Distribution of licence types by compliance region
Licence type Brisbane Cairns Gold Coast Hervey Bay Mackay Maroochydore Mount Isa Rockhampton Toowoomba Townsville
Commercial hotel 339 146 103 131 90 51 25 152 171 100
Commercial other—bar 10 2 1
Industrial Canteen* 3 7 8 4 5 1
Producer/wholesaler* 107 8 26 1 3 15 1 5 4
Subsidiary off premises* 55 19 16 2 2 9 4 2 6
Subsidiary on premises* 1081 463 613 196 195 313 30 182 186 163
Commercial special facility 41 10 26 3 7 7 4 3 7
Community club 303 75 72 96 54 64 10 103 109 51
Community other 172 32 54 46 15 20 16 33 50 39
Wine merchant 3 1 1 3 1 1
Wine producer 22 12 12 26 9 1 3 84 2
All licences 2133 769 925 504 373 490 90 486 616 373
*Commercial other licence principal activity
Graph 13: Licence distribution by compliance region
35%
32%
30%
25%
20%
15%
14%
10%
5%
11%
7%
6%
7% 7%
9%
6%
0%
Brisbane
Cairns
Gold Coast
Hervey Bay
Mackay
Maroochydore
1%
Mt Isa
Rockhampton
Toowoomba
Townsville
Liquor and gaming report 2010–11 12

Table 14: Liquor applications processed in 2010–11 financial year
Application status
Application type
Total
Adult entertainment
permit
Approved manager
Commercial hotel
Commercial other—bar
Commercial other—
industrial canteen
Commercial other—
producer/wholesaler
Commercial other—
subsidiary off premises
Commercial other—
subsidiary on premises
Commercial public
event permit
Commercial special
facility
Community club
Community liquor
permit
Community other
Restricted liquor
permit
Wine merchant
Wine permit
Wine producer
Adult entertainment permit 20 20
Adult entertainment permit (temporary) 1 1
Alteration of licensed premises 133 62 31 5 34 1
Approved managers 3 449 3 449
Approved sporting area 4 4
Cater off-site 64 6 58
Catering away regular 14 1 8 5
Approved
Change in licensed area—AEP premises 8 8
Change of controller 60 60
Change of licensed area 205 46 1 2 5 1 57 15 26 30 4 13 1 4
Change of licensed area (other) 53 46 1 5 1
Change of nominee 13 13
Changes to constitution 1 1
Commercial public event permit 140 140
Community liquor permits 6 413 6 413
Detached bottleshop 41 41
Detached bottleshop relocation 8 8
continued over page
Liquor and gaming report 2010–11 13

Table 14: Licence applications 2010–11 financial year continued
Application status
Application type
Total
Adult entertainment
permit
Approved manager
Commercial hotel
Commercial other—bar
Commercial other—
industrial canteen
Commercial other—
producer/wholesaler
Commercial other—
subsidiary off premises
Commercial other—
subsidiary on premises
Commercial public
event permit
Commercial special
facility
Community club
Community liquor
permit
Community other
Restricted liquor
permit
Wine merchant
Wine permit
Wine producer
Detached bottleshop relocation 8 8
Detached bottleshop transfer 18 18
Director/shareholder changes 156 103 3 7 1 39 3
Director/shareholder/committee
changes
26 23 3
Discharge of licensee 29 10 19
Extended trading hours (temporary) 1 1
Interim authority 310 183 120 7
Leave of absence 1 1
Approved
Licence transfer 521 149 2 1 4 5 333 8 13 1 1 4
Management agreement 3 1 2
Name change of person/company 35 6 1 2 2 14 2 6 2
Name change of premises 262 43 2 6 3 186 4 16 2
New licence 245 8 6 4 11 4 191 3 4 9 1 4
New licence (10–25 hrs/week) 205 205
New licence (up to 10 hrs/week) 114 114
Registration of financial interest 1 076 293 8 3 16 6 669 42 35 4
Release of registered interest 221 102 1 102 9 7
continued over page
Liquor and gaming report 2010–11 14

Table 14: Licence applications 2010–11 financial year continued
Application status
Application type
Total
Adult entertainment
permit
Approved manager
Commercial hotel
Commercial other—bar
Commercial other—
industrial canteen
Commercial other—
producer/wholesaler
Commercial other—
subsidiary off premises
Commercial other—
subsidiary on premises
Commercial public
event permit
Commercial special
facility
Community club
Community liquor
permit
Community other
Restricted liquor
permit
Wine merchant
Wine permit
Wine producer
Release of registered interest 221 102 1 102 9 7
Renewal (10–25 hrs/week) 77 77
Renewal (up to 10 hrs/week) 47 47
Replacement licence 63 11 1 31 5 9 6
Satellite cellar door 12 12
Search of licence register 105 55 1 2 40 2 5
Subleased area 17 17
Approved
Surrender 83 10 1 4 6 45 3 3 5 6
Temporary change of licence 753 1 221 1 2 234 97 119 78
Trading hours (permanent) 107 42 2 11 2 5 20 25
Trading hours (temporary) 1 133 2 439 1 5 264 20 18 294 90
Underage function 24 2 9 12 1
Variation of conditions 91 23 1 2 41 4 7 6 7
Variation of licence 1 591 620 5 4 29 19 746 48 102 17 1
Approved total 17 953 94 3 449 2 557 27 23 87 65 3 253 175 301 725 6413 242 487 2 2 51
continued over page
Liquor and gaming report 2010–11 15

Table 14: Licence applications 2010–11 financial year continued
Application status
Application type
Total
Adult entertainment
permit
Approved manager
Commercial hotel
Commercial other—bar
Commercial other—
industrial canteen
Commercial other—
producer/wholesaler
Commercial other—
subsidiary off premises
Commercial other—
subsidiary on premises
Commercial public
event permit
Commercial special
facility
Community club
Community liquor
permit
Community other
Restricted liquor
permit
Wine merchant
Wine permit
Wine producer
Alteration of licensed premises 27 12 1 13 1
Change of licensed area 28 11 7 3 7
Detached bottleshop 2 2
Detached bottleshop relocation 1 1
Conditionally approved
Licence transfer 33 7 26
Name change of premises 6 6
New licence 40 6 1 1 30 1 1
Registration of financial interest 39 7 31 1
Release of registered interest 2 1 1
Subleased area 1 1
Surrender 1 1
Variation of licence 1 1
Conditionally approved total 181 0 0 36 1 0 1 0 114 0 6 21 0 2 0 0 0 0
continued over page
Liquor and gaming report 2010–11 16

Table 14: Licence applications 2010–11 financial year continued
Application status
Application type
Total
Adult entertainment
permit
Approved manager
Commercial hotel
Commercial other—bar
Commercial other—
industrial canteen
Commercial other—
producer/wholesaler
Commercial other—
subsidiary off premises
Commercial other—
subsidiary on premises
Commercial public
event permit
Commercial special
facility
Community club
Community liquor
permit
Community other
Restricted liquor
permit
Wine merchant
Wine permit
Wine producer
Change of licensed area 1 1
Community liquor permits 1 1
Approved managers 130 130
Refused
New licence 0
Temporary change of licence 2 2
Trading hours (temporary) 4 1 2 1
Variation of licence 4 1 2 1
Refused Total 142 0 130 2 0 0 0 0 7 0 0 2 1 0 0 0 0 0
Alteration of licensed premises 16 11 4 1
Approved managers 82 82
Cater off-site 5 2 3
Withdrawn
Change of licensed area—AEP premises 2 2
Change of controller 5 5
Change of licensed area 19 3 9 2 1 2 1 1
Change of licensed area (other) 1 1
Change of nominee 1 1
continued over page
Liquor and gaming report 2010–11 17

Table 14: Licence applications 2010–11 financial year continued
Application status
Application type
Total
Adult entertainment
permit
Approved manager
Commercial hotel
Commercial other—bar
Commercial other—
industrial canteen
Commercial other—
producer/wholesaler
Commercial other—
subsidiary off premises
Commercial other—
subsidiary on premises
Commercial public
event permit
Commercial special
facility
Community club
Community liquor
permit
Community other
Restricted liquor
permit
Wine merchant
Wine permit
Wine producer
Community liquor permits 158 158
Conduct of other business 1 1
Detached bottleshop 4 4
Director/shareholder changes 5 1 4
Director/shareholder/committee
changes
3 3
Discharge of licensee 3 2 1
Interim authority 6 1 5
Withdrawn
Leave of absence 1 1
Licence transfer 58 24 1 30 2 1
Management agreement 3 1 2
Name change of person/company 2 2
Name change of premises 13 3 7 1 2
New licence 40 8 1 1 3 3 8 14 2
New licence (10–25 hrs per week) 5 5
New licence (up to 10 hrs per week) 6 6
New permit 1 1
continued over page
Liquor and gaming report 2010–11 18

Table 14: Licence applications 2010–11 financial year continued
Application status
Application type
Total
Adult entertainment
permit
Approved manager
Commercial hotel
Commercial other—bar
Commercial other—
industrial canteen
Commercial other—
producer/wholesaler
Commercial other—
subsidiary off premises
Commercial other—
subsidiary on premises
Commercial public
event permit
Commercial special
facility
Community club
Community liquor
permit
Community other
Restricted liquor
permit
Wine merchant
Wine permit
Wine producer
Registration of financial interest 97 39 1 1 47 7 2
Release of registered interest 3 2 1
Renewal (10–25 hrs/ week) 3 3
Renewal (up to 10 hrs/week) 1 1
Search of licence register 15 8 5 2
Subleased area 1 1
Withdrawn
Surrender 51 1 3 5 41 1
Temporary authority 1 1
Temporary change of licence 37 15 2 8 5 6 1
Trading hours (permanent) 25 7 8 1 3 6
Trading hours (temporary) 44 1 19 9 1 1 10 3
Variation of conditions 20 7 6 2 2 1 1 1
Variation of licence 65 19 1 4 1 29 3 6 2
Withdrawn total 803 9 82 176 6 1 11 9 229 17 28 39 158 13 23 0 0 2
Total applications processed 19 079 103 3 661 2 771 34 24 99 74 3 603 192 335 787 6 572 257 510 2 2 53
Liquor and gaming report 2010–11 19

Trainer approvals
Table 15: Approved managers
Approved
Managers
Applications
received
Applications
approved
Current
3 056 3 449 11 737
Note: applications may be received in one financial year and approved
in the following year.
Gambling licences
Table 16: Responsible Service of Alcohol (RSA) and Responsible
Management of Licensed Venues (RMLV) trainer approvals
Applications
received
Applications
approved
Applications
received 2010–11
financial year
Applications
current
RSA 139 130 44 125
RMLV 43 42 10 35
Table 17: Gaming applications for 2010–11 financial year
Licence type Applications received Applications approved
Current licences
at 30 June 2011
Bingo centre licence 13 13 13
Casino 4
Casino employee 387 364 3 237
Casino key employee 58 52 448
Category 3 gaming licence 92 92 92
Gaming employee 3 750 3 497 19 012
Gaming machine licence (GML)—Hotels 276 256 786
GML—Clubs 226 233 539*
Gaming nominee 179 164 788
Gaming repairer 65 62 281
Keno 1
Keno employee 136
Key employee—Wagering 49
Key interactive person 19
Key lottery employee 10 10 178
Key monitoring employee 7 7 41
* Number of licensed premises
continued over page
Liquor and gaming report 2010–11 20

Table 17: Gaming applications 2010–11 financial year continued
Licence type Applications received Applications approved
Current licences
at 30 June 2011
Lottery 1
Lottery operator 1
Oncourse wagering permit 2 1 1
Race wagering licence 1
RSG trainer approval 65
Service contractor—Category 1 6 4 16
Service contractor—Category 2 2
Service contractor—Individual 2 1 2
Sports wagering licence 1
Supplier licence—Major dealer 7
Supplier licence—Monitoring operator 2
Supplier licence—Testing facility 4
Upgrade gaming nominee 520 524 1 493
Upgrade to casino key employee 49 44 582
Total 5 642 5 324 27 802
Table 18: Gaming sites at 30 June 2011
Site type Approved Operational
Casino 4 4
Club 541 523
Hotel 786 757
Total 1331 1284
Liquor and gaming report 2010–11 21

Table 19: Gaming applications 2010–11 financial year
Month/year Applications received Applications approved
July 2010 474 573
August 2010 506 435
September 2010 572 606
October 2010 518 465
November 2010 526 479
December 2010 346 478
January 2011 412 192
February 2011 511 408
March 2011 486 521
April 2011 400 468
May 2011 406 410
June 2011 450 295
Total 5607 5330
Note: applications may be received in one financial year and approved in the
following year.
Note: approved and received application figures include all applications
pertaining to a particular licence type (e.g. one-off extended trading
hours).
Liquor and gaming report 2010–11 22

Liquor and gaming current licences—trading hours
Table 20: Summary of liquor trading hours
Licence type
Trading up to
12 midnight Per cent
Trading post
12 midnight to 3 am Per cent
Trading post
3 am** Per cent Total
Commercial hotel 771 59% 486 37% 51 4% 1308
Commercial other—bar 12 92% 1 8% 13
Industrial canteen* 28 100% 28
Producer/wholesaler* 170 100% 170
Subsidiary off premises* 115 100% 115
Subsidiary on premises* 3288 96% 81 2% 53 2% 3422
Commercial special facility 80 74% 21 19% 7 6% 108
Community club 868 93% 69 7% 937
Community other 477 100% 477
Wine merchant 10 100% 10
Wine producer 171 100% 171
Total 5990 89% 658 10% 111 2% 6759
* Commercial other licence principal activity ** Includes sites trading 24 hours per day.
Table 21: Post midnight trading sites (including post 3 am and 24 hour) by compliance region
Compliance region
Total
Brisbane 301
Cairns 64
Gold Coast 109
Hervey Bay 40
Mackay 57
Maroochydore 35
Mt Isa 12
Rockhampton 50
Toowoomba 50
Townsville 51
Total 769
Graph 22: Post midnight trading sites (including post 3 am and
24 hour) by compliance region
7%
7%
Brisbane
Cairns
39%
7%
2%
5%
Gold Coast
Hervey Bay
Mackay
7%
Maroochydore
Mt Isa
Rockhampton
5%
Toowoomba
Townsville
8%
14%
Liquor and gaming report 2010–11 23

Table 23: Post 3 am traders (including 24 hour sites)
Licence type
Weekends
only
7 days/
week
Total
Commercial hotel 18 33 51
Commercial other—
subsidiary on premises
18 35 53
Commercial special facility 0 7 7
Total 36 75 111
Graph 25: Post 3 am traders by local government area
(including 24 hour sites)
11%
14%
Brisbane City Council
Cairns Regional Council
Gold Coast City Council
Townsville City Council
Other
18%
48%
9%
Table 24: Post 3 am traders by local government area
(including 24 hour sites)
Local government area
Total
Brisbane City Council 53
Cairns Regional Council 10
Gladstone Regional Council 1
Gold Coast City Council 20
Ipswich City Council 1
Mackay Regional Council 5
Rockhampton Regional Council 4
Toowoomba Regional Council 3
Townsville City Council 12
Whitsunday Regional Council 2
Total 111
Table 26: Pre-10 am trading licences (excluding bottle shops)
Licence type
Number of
sites
Percentage of
licence type
Commercial hotel (excluding
take-away sales)
59 5%
Industrial canteen* 13 46%
Producer/wholesaler* 1 1%
Subsidiary off premises* 7 6%
Subsidiary on premises* 35 1%
Commercial special facility 35 33%
Community club 194 21%
Wine merchant** 4 40%
Wine producer** 158 93%
All licences 506 8%
* Commercial other licence principal activity
** Ordinary trading hours under the Wine Industry Act 1994 are 8 am to
12 midnight.
Liquor and gaming report 2010–11 24

Gaming trading hours
Graph 28: Authority and entitlement transactions 2010–11
Gaming trading hours can vary between venues as long
as the trading hours remain within a premise’s approved
liquor licence trading hours. Gaming trading hours must
be applied for at the time of applying for a gaming licence.
700
600
500
Authorities/entitlements
offered
Authorities/entitlements
sold
In general, the Queensland Liquor and Gaming
Commission considers gaming during the span of ordinary
trading hours of 10 am to 12.30 am to be acceptable.
Gaming prior to 10 am is prohibited.
400
300
Casinos are permitted to trade 24 hours.
200
Gaming is prohibited on Good Friday and Christmas Day.
Gaming is also prohibited on ANZAC Day between 12 am
and 1 pm. On New Year’s Eve, gaming may continue until
2.30 am.
100
0
Coastal
South-East
Western
Hotels and clubs reallocation scheme
Graph 29: Approved vs operational electronic gaming machines
(EGMs) (based on authority/entitlement regions)
30000 Approved EGMs Operational EGMs
Table 27: Authorities and entitlements offered and sold
Region name
Authorities/
entitlements
offered
Authorities/
entitlements
sold
Coastal 446 139
South–East 644 148
Western 147 32
25000
20000
15000
10000
5000
0
Coastal
South-East
Western
Liquor and gaming report 2010–11 25

Graph 30: EGM statistics 2010–11
Map 31: Club and hotel sites map
30000
Clubs
Hotels
25000
20000
15000
10000
Region
Total sites
Sites with
EGMs
Sites without
EGMs
Coastal 1052 458 594
South–East 1131 657 474
Western 428 165 263
Total 2611 1280 1331
5000
0
EGM Cap
Approved EGMs
Operational EGMs
Table 32: EGM percentages by regions
Region Clubs Hotels % of region
Coastal 14% 15% 30%
South–East 37% 25% 62%
Western 4% 4% 8%
Total 56% 44% 100%
Liquor and gaming report 2010–11 26

Gaming major players—top 50
Table 33: Top 50 licensed clubs based on machine gaming
metered win
Each group of 10 in alphabetical order
Top 10
Next 10
Next 10
Brisbane Broncos Leagues Club Limited
Caboolture Sports Club Inc.
Caloundra Sub-Branch R.S.L. Services Club
Incorporated
Carina Leagues Club Limited
Greenbank RSL Services Club Inc
Kedron–Wavell Services Club Inc
Maroochydore RSL & Ex-Services Club Inc
Redcliffe Leagues Club Limited
Southport Australian Rules Football Club Ltd.
Sunnybank Rugby Union Club Inc.
Brothers Leagues Club—Ipswich Inc.
Cazalys Cairns Limited
Easts Leagues Club
Hervey Bay RSL And Services Memorial Club Inc
Logan Diggers
Nerang RSL & Memorial Club Inc
Norths Leagues & Services Club
Returned & Services League Of Australia
(Queensland Branch) Townsville Sub Branch Inc.
Southside Sport And Community Club Inc
Wynnum Manly Leagues Club Limited
(S1) Southern Suburbs Football Club (Mackay) Inc
Across The Waves Sports Club Inc.
Arana Leagues Club Limited
Brothers Leagues Club (Cairns) Limited
Brothers Leagues Club (Townsville) Ltd
Next 10
Next 10
Brothers Sports Club Bundaberg Incorporated
Magpies Sporting Club Ltd
Redlands Sporting Club Inc.
RSL Services & Citizens Club Nambour Inc
The City Golf Club Inc.
(S1) Returned And Services League Of Australia
(Queensland Branch) Redcliffe Sub-Branch Inc.
Club Helensvale
Cowboys Leagues Club Limited
Currumbin Palm Beach R.S.L. & Services Memorial
Club Incorporated
Frenchville Sports Club Ltd
Queensland Lions Football Club
Returned & Services League Of Australia
(Queensland Branch) Redlands Sub Branch Inc
Rockhampton Leagues Club Limited
Toowoomba Sports Club Inc
Yaralla Sports Club Inc
Aspley Leagues Club Limited
Bribie Island R.S.L. & Citizens Memorial Club Inc
Hervey Bay Boat Club Inc. (Buccaneer Drive)
Ipswich Jets Rugby League Football Club Inc
Logan City Recreational And Sporting Club
Incorporated
Mackay Cricket Association Inc. T/A Harrup Park
Country Club
Mount Isa Irish Association Friendly Society Ltd
Pine Rivers Memorial Bowls Club Limited
Southport R.S.L. Memorial Club Incorporated
The Southport Workers Community Club Inc
Liquor and gaming report 2010–11 27

Table 34: Top 50 licensed hotels based on machine gaming
metered win
Each group of 10 in alphabetical order
Top 10
Next 10
Next 10
Browns Plains Hotel
Calamvale Hotel Motel
Dalrymple Hotel
Fitzy’s Loganholme
Kirwan Tavern
Redbank Plains Tavern
Runaway Bay Tavern
Runcorn Tavern
Springwood Hotel
Sunnybank Hotel
Albany Creek Tavern
Bracken Ridge Tavern
Captain Cook Tavern
Club Hotel—Waterford
Deception Bay Tavern
Forest Lake Hotel
Greenbank/Park Ridge Tavern
Hamilton Hotel
Southern Hotel-Motel
Villa Noosa Hotel-Motel
Arundel Tavern
Benowa Tavern
Irish Finnegans
Morayfield Tavern
Prince Alfred Hotel
Next 10
Next 10
Rocky Glen Hotel-Motel
Taigum Tavern
The Sun Hotel
Tom’s Tavern
Wilsonton Hotel
Centenary Tavern
Eagle Tavern
Fitzy’s Waterford
Glen Hotel
Hinterland Hotel
Holland Park Hotel
Jindalee Hotel
Queenslander—Marsden Tavern
Springfield Tavern
The Kawana Waters Hotel
Cleveland Sands Hotel
Dublin Docks—Harbourtown
Hotel HQ
Hotel Richlands
Oxenford Tavern
Palm Beach Hotel
Prince Of Wales Hotel (Nundah)
Royal Hotel (Beenleigh)
The Lone Star Tavern
Upper Ross Hotel
Liquor and gaming report 2010–11 28

Liquor and gaming current licences—processing times
Table 35: Liquor and gaming current licences—processing times
Liquor application Processing time Gaming application Processing time
Primary applications * Individual licensing **
New liquor licence applications 4–6 months Approved manager 6–8 weeks
Extended trading hours (liquor) applications
4–6 months
Gaming employee/ casino employee/
key casino employee
4–6 weeks
Variation of licence applications 4–6 months No police history 2–3 weeks
Detached bottle shop applications 4–6 months Organisational licensing
Adult entertainment permit applications
4–6 months
New gaming licence—in conjunction
with a liquor licence transfer
8–10 weeks
New liquor licence applications 4–6 months New gaming licence 12–14 months
Extended trading hours (liquor) applications 4–6 months Large increase of gaming machines 6–9 months
Transactional applications Minor increase of gaming machines 4–8 weeks
Transfer of liquor licence applications 8–10 weeks Extended gaming trading hours 4–8 weeks
Permits Alterations 4–8 weeks
Community liquor permits 2–3 weeks Miscellaneous 4–8 weeks
* Processing times for the above will vary depending on response times from applicant and whether objections are lodged to the application.
** Any application refusal could result in another four weeks processing time.
Liquor and gaming report 2010–11 29

OLGR Compliance
2010–11 Major highlights
• In 2009, the State Government initiated a parliamentary
enquiry into alcohol-related violence, which was
conducted by the Parliamentary Law, Justice and Safety
Committee. A central component of the government’s
response to the committee’s recommendations for
minimising alcohol-related violence includes a placebased
management approach being piloted in three
‘Drink Safe Precincts’ (DSPs) in Surfers Paradise,
Fortitude Valley and Townsville.
OLGR has participated extensively in DSPs since the
commencement of the pilot in December 2010, including
representation on each DSP committee, involvement in
joint operations with the Queensland Police Service and
other state and local government agencies, delivery of
Responsible Service Awareness sessions and producing
and distributing posters and LED screen displays to
raise awareness of the DSP initiative.
• The State Government continues to recognise and
promote the potential of a co-operative local approach
used by liquor accords in developing safe and wellmanaged
environments in and around licensed
premises. In 2010, OLGR’s work with licensees and
local communities continued to enhance and extend
voluntary participation in liquor accords. The number
of accords operating throughout Queensland has
continued to increase with 95 liquor accords operating
as at 30 June 2011, compared with approximately 70 at
the end of 2009.
• In December 2010, OLGR produced the first edition
of the quarterly Liquor Accords Newsletter to assist
in providing communications targeted to all liquor
accord participants in Queensland. The newsletter is
distributed electronically to more than 80 subscribers.
It contains articles relating directly to the operation of
liquor accords and features:
––
best practice liquor-related harm minimisation
initiatives
––
accord profiles, initiatives and case studies
––
advice on governance arrangements.
• In April 2011, OLGR implemented the Liquor Accord
Funding Assistance Program. The objective of the
single round of funding grants was to encourage
the development and delivery of best practice
harm minimisation initiatives by Queensland liquor
accords. In June 2011, almost $107,000 was provided
to 32 liquor accords to deliver initiatives, including
awareness campaigns about alcohol-related violence,
as well as in-venue signage and training programs for
volunteers, students and security officers.
• As part of the government’s Agency Regulatory
Simplification Plan 2009–13, OLGR began a review
to develop a contemporary model for the regulation
of casinos. In March 2010, PricewaterhouseCoopers
(PwC) was engaged to review the current regulatory
model and make recommendations for change. PwC
concluded that OLGR’s current model was risk averse
and resource intensive and recommended various
alternative regulatory models.
Liquor and gaming report 2010–11 30

In March 2011, OLGR began evaluating the options
available for regulating casinos in Queensland
with a view to recommending a preferred option
to the government. The evaluation phase built on
the significant body of work by PwC and involved
extensive consultation with staff and unions.
OLGR will submit a comprehensive report to the
government for its consideration in early 2012.
• In October 2010, Tabcorp Holdings Limited (Tabcorp)
announced its intention to pursue a de-merger of its
casino businesses from its wagering, gaming and
keno businesses.
At an extraordinary general meeting held on 1 June
2011, Tabcorp shareholders voted in favour of the
de-merger, which was subsequently implemented by
way of a scheme of arrangement.
Liquor and gaming compliance activities
and types of offences
OLGR has a robust, proactive compliance program
to ensure licensees meet their obligations under the
Liquor and Gaming Acts. Liquor and gaming compliance
operations are conducted by over 100 dedicated liquor
and gaming compliance officers from 14 offices throughout
Queensland.
During 2010–11, there were 15 026 compliance outcomes
from liquor-related investigations completed by OLGR.
Table 36: Liquor investigation outcomes
Investigation outcome
2010–11
financial year
Caution 610
Warning 1 523
Consultation Conducted 2 852
Disciplinary Action* 9
Early Intervention 15
Infringement Notice** 375
No Breach Detected 2 985
Not Substantiated 537
Order 5
Out Of Jurisdiction 21
Prosecution 15
Refer To Fair Trading 23
Refer To Gaming 2
Refer To Health 2
Refer To Licensing 4 556
Refer To Licensing For Section 111 Endorsement 12
Refer To Licensing For Section 98 Notice 71
Refer To Local Council 12
Refer To Other 1 159
Refer To Police (CPIU) 5
Refer To Police (General) 68
Refer To QFRS 32
Resolved By Negotiation 99
Section 98—Notice Issued Asking Licensee To
Show Why Premises Is Not High Risk
2
Withdrawn 19
Total—All Outcomes 15 026
* 5 of the 9 disciplinary actions resulted in fines for the licensees
ranging from $2 500–15 000. Two of these matters are under appeal
** 5 of the 379 infringement notices were withdrawn by OLGR and one
recipient elected to have a court hearing.
Liquor and gaming report 2010–11 31

Gaming inspections and audits
Investigations and complaints
Table 37: Gaming inspections and audits by compliance office
By compliance office
2010–11 financial
year
Brisbane head office 1599
Treasury Casino (Brisbane) 684
Jupiters Casino (Gold Coast) 858
Breakwater Island Casino (Townsville) 690
Reef Hotel Casino (Cairns) 620
Total 4451
Table 38: Gaming inspections and audits by gaming act
By gaming act
2010–11 financial
year
Inspections
Gaming Machine Act 1991 1001
Charitable and Non-Profit Gaming Act 1999 699
Lotteries Act 1997 268
Keno Act 1996 91
Wagering Act 1998 72
Total 2131
Audits
Gaming Machine Act 1991 576
Charitable and Non-Profit Gaming Act 1999 24
Community Benefit Fund Grant Acquittal 37
Casino Control Act 1982 1675
Lotteries Act 1997 1
Keno Act 1996 7
Wagering Act 1998
Total 2320
Table 39: Liquor complaint investigations
Compliance office
2010–11 financial year
Brisbane 454
Cairns 248
Gold Coast 272
Hervey Bay 162
Mackay 102
Maroochydore 200
Mt Isa 157
Rockhampton 119
Toowoomba 152
Townsville 144
Total 2010
Table 40: Gaming complaint investigations
Gaming act
2010–11 financial year
Gaming Machine Act 1991 114
Charitable and Non-Profit Gaming
Act 1999
58
Lotteries Act 1997 20
Keno Act 1996 11
Wagering Act 1998 33
Casino Control Act 1982 31
Interactive Gambling
(Player Protection) Act 1998
3
Miscellaneous 6
Total 276
Liquor and gaming report 2010–11 32

Table 41: Probity investigations by gaming act
Probity investigations
2010–11 financial year
Gaming Machine Act 1991 316
Charitable and Non-Profit Gaming
Act 1999
4
Lotteries Act 1997 4
Keno Act 1996
Wagering Act 1998 6
Casino Control Act 1982 15
Total 345
Liquor infringement notices and prosecutions
In the 2010–11 financial year, 14 734* liquor infringement
notices were issued by OLGR and Queensland Police
Service officers, totalling $ 2 757 775* in fines. Fines
ranged from $100 to $800.
There were four prosecutions with a total of 15 charges
laid in the 2010–11 financial year for breaches against the
Liquor Act 1992.
* Figures are correct as at 1 March 2012 noting that some police
issued infringement notices for 2010–11 may yet to be entered into
the system.
Gaming infringement notices and prosecutions
OLGR officers issued 37 penalty infringement notices
under the following gaming acts. Fines totalled $24 600
and ranged between $200 and $2 000.
Table 42: Gaming infringement notices by gaming act
Gaming Acts
2010–11
financial year
Gaming Machine Act 1991 21
Charitable and Non-Profit Gaming Act 1999 4
Casino Control Act 1982 12
There were six prosecutions laid in the 2010–11 financial
year for breaches of the Gaming Machine Act 1991, the
Charitable and Non-Profit Act 1999 and the Keno Act 1996.
Liquor and gaming show cause notices finalised/outcome
Table 43: Liquor show cause notices finalised/outcome
Liquor
(Liquor Act 1992)
Show cause
notices issued
Punitive
action
imposed
No further
action taken
Employees 1 1
Licensees 12 6 6
Liquor and gaming report 2010–11 33

Glassing statistics
Table 44: Gaming show cause notices finalised/outcome
Gaming
(including
Gaming Machine
Act 1991 and
Casino Control
Act 1982)
Show cause
notices issued
Punitive
action
imposed
No further
action taken
Employees 21 21
Licensees 1 1
Liquor appeals and gaming licensing decisions before
Queensland Civil and Administrative Tribunal (QCAT)
Table 45: Liquor appeals and gaming licensing decisions
before QCAT
Decisions confirmed or withdrawn
before the tribunals
Completed
Gaming machine licence application 1
Increase in gaming machines application 1
Liquor licences granted 2
Extended trading (3–5 am) granted
Extended trading (3–5 am) refused
Detached bottle shops granted
Variations of licences granted 2
Disciplinary action undertaken 2
There were 126 incidents allegedly involving the use of
glass as a weapon that came to OLGR’s attention in the
2010–11 financial year.
Table 46: Breakdown of alleged glassing occurrences on
licensed premises in 2010–11 financial year
Alleged glassing occurrences in
Queensland 2010–11
Brisbane CBD 13
Fortitude Valley 21
Greater Brisbane 21
Logan 2
Sunshine Coast 1
Hervey Bay 4
Gold Coast 21
Rockhampton 7
Toowoomba 5
Mt Isa 5
Townsville 8
Cairns 9
Mackay 9
Total 126
High risk venues
In the 2010–11 financial year, there were no further
premises declared high risk to add to the existing six.
Liquor and gaming report 2010–11 34

Alcohol management plans
2010–11 Major highlights
In 2010–11 consultation occurred on a strategy to
transition alcohol management in 19 Indigenous
communities to a more community-driven approach. The
proposed strategy included:
• To set harm reduction targets against a Queensland
regional rate for the two key harm indicators of
reported offences against the person and hospital
admissions for assault.
• If harm targets are met and sustained for a period
of two years a review of alcohol restrictions will be
triggered.
• When triggered, reviews would be done at a
community level to determine whether restrictions
should be maintained, relaxed or removed, with a
gradual relaxation of restrictions preferred.
• Harm reduction targets would be embedded into
community safety plans which would be developed
for and by each community as a tool to drive crime
prevention and harm reduction strategies.
Background
Regulated alcohol restrictions have been implemented in
19 discrete Indigenous communities to address high levels
of alcohol-related harm. Restrictions are part of an alcohol
reform program which is a broad tool developed by the
government with Indigenous communities to manage
alcohol in a community area. The main elements are:
• alcohol supply restrictions covering the possession
and consumption of alcohol
• demand reduction initiatives including rehabilitation,
treatment and diversion.
The Department of Communities (DoCs) is the lead
agency in relation to alcohol management in Indigenous
communities. However the Indigenous Policy Branch of the
Office of Regulatory Policy is responsible for declaring and
monitoring alcohol supply restrictions, which are provided
for under the Liquor Act 1992.
The overall feedback from the communities indicated
the harm reduction targets at the regional rate are
unachievable in the short to medium term and that interim
milestone targets should be considered. The government
is considering this feedback before determining a final
strategy in 2011–12.
Liquor and gaming report 2010–11 35

Meeting Challenges Making Choices strategy (MCMC)—Indigenous communities and catchment premises
Table 47: Summary of licensed premises in or nearby Queensland’s restricted area communities
Regions Communities Community licence Catchment premises
Northern Peninsula
Area
West Peninsula and Lockhart
River
East Peninsula
Bamaga
New Mapoon
Seisia
Umagico
Injinoo
Aurukun
Kowanyama
Lockhart River
Mapoon
Napranum
Pormpuraaw
Hope Vale
Wujal Wujal
Yarrabah
Bamaga Resort—6143 (44107701)
Bamaga Tavern—2792 (41113391)
Loyalty Beach Fishing Lodge—7146
(44109406)
Seisia Fishing Association Inc.—9741
(former RCP—20127837)
Alau Tavern—41113622 (ceased trade 31
December 2008)
Pormpuraaw United Brothers Sports
Club Inc—9761
MV Pikkuw—5626 (43604055)
Aurukun Three Rivers Tavern—41114315
(ceased trade 27 November 2008)
Edward River Canteen—41112016 (ceased
trade 1 December 2008)
Kowanyama Tavern—41113303 (ceased
trade 27 November 2008)
Lockhart River Canteen—41113402
(ceased trade 1 November 2008)
Napranum Choolathah Tavern—41113413
(ceased trade 1 July 2008)
Cape Flattery Silica Mines—6355
(46100373)
Yarrabah Canteen—41113369
(Surrendered 1 February 2008)
Tropic Paradise—6106 (433603549)
Punsand Bay Camping Resort (NPA)—7301 (44104973)
Federal Hotel (Thursday Island)—2122 (41109794)
Grand Hotel (Thursday Island)—1557 (41109805)
Royal Hotel (Thursday Island)—2121 (41109816)
Torres Strait Hotel (Thursday Island)—951 (41109827)
Thursday Island Bowls Club Inc (Thursday Island)—4335 (42103138)
Wongai Hotel (Horn Island)—961 (41111642)
Gateway Torres Straits Resort Horn Island—5858
Railway Hotel (Almaden)—3155 (41103095)
Archer River Roadhouse—2788 (41113116)
Musgrave Telegraph Roadhouse—3932 (41112918)
Hann River Roadhouse—3086 (43107944)
Exchange Hotel (Coen)—3773 (41103546)
Chillagoe Hotel Motel—3150 (41103073)
Post Office Hotel (Chillagoe)—2484 (41103084)
Quinkan Hotel (Laura)—3770 (41103502)
Carpentaria Golf Club (Weipa)—1137 (42105613)
Albatross Hotel (Weipa)—595 (41103557)
Heritage Resort Weipa—6153 (44107140)
Weipa Bowls Club—1323 (42103369)
Albion Hotel (Normanton)—2579 (41107891)
Normanton Bowls Club Inc—4374 (42103688)
Central Hotel (Normanton)—2580 (41107902)
The Purple Pub (Normanton)—2061 (41107913)
Karumba Lodge Hotel—593 (41107924)
Karumba Recreation Club Inc—2512 (42112466)
Sunset Tavern (Karumba)—1925 (41114084)
Anchorage Resort Weipa—10405
Parkview Tavern Gordonvale (Gordonvale)—840 (41102413)
Riverstone Hotel (Gordonvale)—2083 (41102446)
Gordonvale Hotel—3097 (41102523)
Great Northern Hotel (Gordonvale)—1641 (41102677)
Cooktown Bowls Club—2326 (42111531)
Cooktown Country Golf Club—7277 (42112719)
Cooktown Hotel—3177 (41103480)
Cooktown RSL Memorial Club—1079 (42111905)
continued over page
Liquor and gaming report 2010–11 36

Table 47: Summary of Queensland’s alcohol restrictions continued
Regions Communities Community licence Catchment premises
East Peninsula continued Sovereign Hotel (Cooktown)—3181 (41103513)
West Coast Hotel (Cooktown)—740 (41103524)
Cow Bay Hotel—4560 (41113446)
Premises at Palmer Goldfields (Palmer River Roadhouse)—4523 (41112841)
Daintree Village Hotel (Daintree Store)—3920 (41112852)
Lakeland Downs Hotel Motel—1832 (41103535)
Lions Den Hotel (Helenvale)—1692 (41103491)
General Store (Cape Tribulation—Mason’s)—2786 (41112995)
PK’s Jungle Village (Cape Tribulation)—5185 (44104093)
Grafton Hotel—695 (41102534)
Hambledon Hotel—705 (41102567)
North Queensland Palm Island Coolgaree Bay Sports Bar &
Bistro—9320
Coolgaree Bay Hotel—41113336 (ceased
trade 1 December 2008)
Western Queensland
Doomadgee
Mornington Island
Birri Fishing Lodge—7148 ( 44104577 )
Sweers Island Resort—3556 (44104291)
Lelka Murrin Pub—41114150 (ceased
trade on 1 July 2008)
Forrest Beach Hotel Motel (Allingham)—996 (41105427)
Lucinda Point Hotel (Lucinda Point)—3910 (41105361)
Channel Inn (Lucinda)—6216 (41115910)
Halifax Hotel (Halifax)—1810 (41105306)
Commercial Hotel (Ingham)—1668 (41105262)
Seymour Hotel (Ingham)—2840 (41105383)
Victoria Hotel (Ingham)—2504 (41105416)
East Ingham Hotel (Ingham)—795 (41105295)
Hotel Noorla (Ingham)—3293 (41105350)
Station Hotel (Ingham)—3296 (41105394)
Royal Hotel (Ingham)—1565 (41105372)
Lee’s Hotel (Ingham)—1069 (41105284)
Hotel Hinchinbrook (Ingham)—995 (41105317)
Casra’s Tavern (Ingham)—248 (41105273)
Trebonne Hotel, bottleshops (Trebonne)—3297 (41105405)
(MV) Fantome Cat (Townsville)—14179 (112902)
(MV) Olympic (Lucinda)—2866 (43602339)
MV Fantasea Arcadia (Townsville)—5894 (43603043)
MV Roylen Sunbird (Townsville)—4793 (43601096)
(MV) Reef Cat (Townsville)—6008 (43603582)
46 Licensed premises in Townsville CBD have one strict condition
Burketown Pub—158 (41102061)
Gregory Downs Hotel—2475 (41102050)
Central Queensland Woorabinda Hotel Baralaba—260 (41107429)
Baralaba Golf Club Incorporated—5069 (42106647)
Baralaba Bowls Club Inc—4827 (42102401)
Duaringa Hotel—3601 (41108584)
Duaringa Golf Club Incorporated—5112 (42107538)
continued over page
Liquor and gaming report 2010–11 37

Table 47: Summary of Queensland’s alcohol restrictions continued
Regions Communities Community licence Catchment premises
Central Queensland continued Woorabinda Dingo Hotel Motel—2145 (41108573)
Bluff Hotel—1737 (41108485)
Banana Hotel Motel—2336 (41115283)
Coal ‘n’ Cattle Hotel Motel (Moura)—1004 (41107506)
Allenstown Hotel—72 (41108441)
Ascot Hotel—1222 (41108628)
Bartletts Tavern—1998 (41112423)
Berserker Tavern—999 (41112049)
Brunswick Hotel—486 (41108496)
Cambridge Hotel Motel—1413 (41108980)
Gracemere Hotel—2409 (41108650)
Kabra Hotel Motel—2215 (41108705)
Kalka Palms Hotel Motel—757 (41108716)
Lakes Creek Hotel—251 (41108727)
Leichardt Hotel Rockhampton—1525 (41108738)
Lionleigh Tavern—1332 (41111785)
Oxford Hotel—1410 (41108782)
Parkhurst Tavern—296 (41113545)
Park Avenue Hotel—507 (41109035)
Salesyard Hotel Motel—300 (41108925)
Sun Palms Hotel Motel—492 (41109002)
The Glenmore Tavern—555 (41111961)
The Post Office Hotel Motel—1019 (41108826)
Victoria Tavern—134 (41112005)
Westwood Hotel—2620 (41109024)
Blackwater Hotel—228 (41104019)
Capricorn Hotel Motor Inn—177 (41104052)
Southern Queensland Cherbourg Joe’s Grand Hotel (Goomeri)—2148 (41111147)
Goomeri Bowls Club Inc—2948 (42107527)
Goomeri Golf Club Inc—5107 (42103380)
Hotel Cecil (Wondai)—2077 (41111136)
Murgon & District Services and Citizens Memorial Club—390
(42104722)
Murgon Bowls Club Inc—4350 (42103391)
Murgon Golf Club Inc—3053 (42107516)
Australian Hotel Murgon—1276 (41111125)
Royal Hotel (Murgon)—1231 (41111191)
Tingoora Hotel, Tingoora—2689 (41111213)
Warana Hotel Motel (Wondai)—1155 (41111169)
Wondai Golf & Bowls Club Inc—1242 (42103424)
Wondai Hotel—1969 (41111224)
Wondai Diggers Memorial & Citizens Club Inc—818 (42105338)
Liquor and gaming report 2010–11 38

Summary of figures (as of September 2011)
• 162 identified catchment premises
• 148 of 162 have conditions on licence in relation to
restricted areas. Of these 148:
––
10 have 4 standard conditions
––
138 have stricter conditions
Examples of stricter conditions
Bulk sales register—74 licensed premises in total:
• 15 premises in Ingham Region (with home delivery
condition)
• 4 premises in Weipa Region (no advertisements for
1125 spirit bottles)
• 10 premises in Chillagoe/Normanton/Karumba (no
advertisements for 1125 spirit bottles)
• 1 premises in Burketown
• 1 premises in Gregory Downs
• 25 premises in Rockhampton region (only cask wine
over 4L, with home delivery condition)
• 2 premises in Duaringa and Baralaba (with home
delivery condition)
• 1 premises in Laura (with home delivery condition)
• 1 premises in Lakeland (with home delivery condition)
• 14 premises in Murgon/Goomeri/Wondai/Tingoora
(with home delivery condition).
Wine condition—73 licensed premises in total:
• Prohibit fortified wine on and off premises—3
premises, Archer, Musgrave and Tirranna
• Prohibit takeaway of fortified wine only—16 premises,
Normanton, Karumba, Chillagoe, Weipa, Gregory
Downs and Burketown
• Prohibit wine concentrate on and off premises—1
premises, Burketown Pub
• Prohibit cask wine on and off premises—4 premises,
Gregory Downs and Burketown; and Duaringa and
Baralaba
• Require bulk sales register for cask wine over 4L—40
premises, Murgon, Goomeri, Wondai, Tingoora and
Rockhampton region
• Prohibit sales of cask wine or fortified wine greater
than 4L per person or group of people—10 premises,
Cooktown and surrounds
• Prohibit the sale of cask or fortified wine outside of
6–10 pm—5 premises, Cooktown
• Prohibit cask wine off premises—2 premises, Laura
and Lakeland.
Limit on takeaways other than port—23 licensed premises
in total:
• Archer and Musgrave—one carton of light or mid
strength beer unless a registered guest
• Coen—maximum per person per day—2L wine
(including port but not in glass flagons) and, 750mls
spirits and, 18L of beer and 9L premix—no limit on
light or mid strength beer or mid strength pre-mix)
• Burketown Pub and Gregory Downs Hotel—one carton
of beer, all other alcohol must be registered
Liquor and gaming report 2010–11 39

• Murgon/Goomeri/Wondai/Tingoora premises—unless
a registered guest, takeaway sales after 10 pm
restricted to 2.25 litres of either beer or pre-mixed only
• Laura and Lakeland (unless a registered guest)—
maximum per person per day: 22.5L beer, 9L
pre-mixed spirits, 700mls spirits, heavy beer is
prohibited, sale of takeaways prohibited after 8 pm,
removal of alcohol from premises is prohibited after
8:30 pm
• Gateway Torres Straits—liquor may be sold for
consumption off the premises to residents only in
quantities not exceeding 9 litres on any day
• Anchorage Weipa—the sale and/or supply of liquor for
off-premises consumption is prohibited.
Cannot knowingly sell to someone travelling to restricted
area—121 licensed premises:
• 1 premises in Gregory Downs
• 1 premises in Burketown
• 9 premises in Normanton, Karumba, Chillagoe
• 4 premises in Weipa
• 15 premises in (including vessels) Ingham region
• 46 premises in Townsville
• 27 premises in Rockhampton, Blackwater, Bluff, Dingo
and Moura
• 2 premises Duaringa and Baralaba
• 14 premises in Murgon, Goomeri, Wondai and
Tingoora
• 1 premises in Laura
• 1 premises in Lakeland.
Catchment areas
To support the implementation of alcohol restrictions,
OLGR conducts high level investigations into the sources
of alcohol-related harm in restricted communities. This
has resulted in meaningful outcomes for communities
through strict limitations on the supply of alcohol
from surrounding catchment areas. Trading conditions
have been placed on a total of 162 licensed catchment
premises, where evidence of direct alcohol supply to
a restricted area is detected. Refer to the maps for the
location of community catchment areas. Some catchment
areas licensees (Cooktown and Normanton) have
requested a review of these “strict limitations on supply”
to assess the ongoing effectiveness of these strategies.
These reviews are currently underway.
Liquor accords in and around restricted area communities
OLGR has an ongoing commitment to liquor accords
in and around restricted area communities. There are
seven accord groups (Northern Peninsula Area, Weipa,
Mossman, Cooktown, Palm Island, Torres Strait and
Normanton) with two under development (Burketown–
Gregory Downs and Peninsula Development Road based
around Laura, Coen and Archer River). Several groups have
implemented common banning procedures which allow
local police and Community Justice Groups from restricted
areas to make recommendations for patron bans based
on alcohol-related social issues. This system involves
banning people who have caused a disturbance from
buying takeaway alcohol from all outlets or from buying
alcohol at all from members of the Liquor Accord Group.
Liquor and gaming report 2010–11 40

Queensland Indigenous community catchment areas (and number of licensed premises)
Map 48: Indigenous community catchment areas and licensed premises numbers
Indigenous communities
A summary of the conditions placed on these catchment premises can be viewed on the OLGR website.
Liquor and gaming report 2010–11 41

Restricted area community statistics
The ongoing effectiveness of alcohol restrictions is
monitored through the collection of health and social
data reflecting the level of harm occurring in each of the
19 discrete communities. This data is used to establish a
set of ‘key indicators’ and is reported on each quarter in
the Quarterly report on key indicators in Queensland’s
discrete Indigenous communities published online by the
Department of Communities.
In addition to reporting on community wellbeing, the
quarterly report also provides:
• a profile of each community, including information on
the location of the community, estimated population
and a list of family/clan groups and languages used
within the community
• information about the different services and initiatives
provided within the community, including community
projects and government initiatives.
The primary data sets used to assess harm levels and the
effectiveness of restrictions are:
1. hospital admissions for assaults
2. reported offences against the person
3. breaches of alcohol restrictions
(sections 168B and C of the Liquor Act 1992).
The quarterly report also provides data in relation to child
safety (regarding substantiated notifications of harm
and finalised child protection orders) and average school
attendance for each term.
Copies of the Quarterly report on key indicators in
Queensland’s discrete Indigenous communities can
be viewed on the Aboriginal and Torres Strait Islander
Services website.
Restricted area permits
Restricted area permits may be issued under the Liquor
Act 1992 permitting the applicant to carry liquor, in
amounts greater than the carriage limit, into a restricted
area. OLGR only issues these permits in exceptional
circumstances for specific purposes only; for example, to
recognised tour operators to maintain the tourism industry
in the Cape communities and to members of the clergy for
use in religious ceremonies. Before any permit is issued to
a tour operator or clergy member, thorough consultation is
undertaken with the respective community.
Restricted area permits have strict conditions about
how the alcohol must be stored and handled while in a
restricted area. The penalty for breaching the conditions
on these permits is the same as the restricted area
penalties. Tour operator permits are generally issued
annually in March and April and to clergy members in
October each year.
Table 49: Restricted area permits issued 2010–11
Community
Organisation type
Number
of permits
issued
Length of
permit
Cherbourg Clergy 1 12 months
Hope Vale Clergy 1 12 months
Woorabinda Clergy 6 12 months
Northern
Clergy 6 12 months
Peninsula
Area
Tour operators 39 Up to 9 months
Liquor and gaming report 2010–11 42

Breakdown of individual gambling categories
Casinos
Table 50: Casinos—EGMs and table games
Casino
Approved
EGMs
Operating
EGMs
Approved
table games
Operating
table games
Treasury Casino and Hotel 1 332 1 323 111 86
Jupiters Hotel and Casino 1 404 1 404 117 102
Jupiters Townsville Hotel and Casino 400 353 37 26
The Reef Hotel Casino 660 530 55 43
TOTAL 3 796 3 610 320 257
Graph 52: Casino expenditure comparison for past five years ($M)
2010–11
2009–10
2008–09
2007–08
2006–07
$490 $500 $510 $520 $530 $540 $550 $560 $570 $580 $590
$M
Table 51: Casino expenditure
Site type Financial year Expenditure ($M) Expenditure per adult
Casino 2006–07 $525.80 $166
Casino 2007–08 $560.35 $172
Casino 2008–09 $579.79 $173
Casino 2009–10 $550.14 $161
Casino 2010–11 $568.71 $164
Graph 53: Casino expenditure per adult
2010–11
2009–10
2008–09
2007–08
2006–07
$154 $156 $158 $160 $162 $164 $166 $168 $170 $172 $174
Liquor and gaming report 2010–11 43

Charitable and non-profit gaming (art unions only provided)
Table 54: Category 3 games (art unions)
2006–07 2007–08 2008–09 2009–10 2010–11
Category 3 games conducted 254 257 238 252 257
Returns received 250 247 236 251 252
Gross proceeds ($) $151 507 001 $160 915 997 $174 996 262 $187 191 867 $192 470 969
Profit ($) $39 180 684 $46 155 224 $49 218 507 $57 239 415 $62 996 338
Profit (%) 26% 29% 28% 31% 33%
A single Category 3 game may be permitted to operate in
a number of jurisdictions nationally and thus the financial
data presented in the above table represents the overall
financial results of the game, rather than the Queensland
portion of these figures, which is unknown.
Keno
Graph 56: Keno expenditure $M
2010–11
2009–10
2008–09
2007–08
2006–07
$0 $20 $40 $60 $80 $100 $120
$M
Table 55: Keno expenditure
Game stream Financial year Expenditure ($M) Expenditure per adult
Keno 2006–07 $79.34 $25
Keno 2007–08 $86.25 $26
Keno 2008–09 $96.44 $29
Keno 2009–10 $89.15 $26
Keno 2010–11 $100.42 $29
Graph 57: Keno expenditure per adult
2010–11
2009–10
2008–09
2007–08
2006–07
$23 $24 $25 $26 $27 $28 $29 $30
Liquor and gaming report 2010–11 44

Lotteries
Table 58: Lottery products expenditure ($M)
Game name 2006–07 2007–08 2008–09 2009–10 2010–11
Instant Scratch-its $92.52 $93.77 $93.66 $90.64 $86.08
Jackpot Casket $0.47 $0.47 $0.56 $0.48 $0.58
Oz Lotto $41.41 $56.42 $98.20 $84.47 $72.64
Pools $1.65 $1.71 $1.83 $1.76 $1.53
Powerball $65.29 $75.28 $56.42 $76.34 $64.81
Saturday Gold Lotto $159.10 $150.69 $158.75 $152.70 $161.30
Super 66 $1.98 $1.87 $1.82 $1.76 $1.72
Wednesday Gold Lotto $26.71 $25.81 $27.20 $26.80 $28.39
Grand total $389.13 $406.03 $438.44 $434.93 $417.05
Table 59: Lotteries expenditure
Game stream Financial year MW* SUM
Expenditure
per adult
Lottery 2006–07 $389 125 836 $123
Lottery 2007–08 $406 029 365 $125
Lottery 2008–09 $438 436 089 $131
Lottery 2009–10 $434 934 887 $127
Lottery 2010–11 $417 049 292 $120
* MW (metered win)
Graph 60: Lotteries expenditure ($M)
2010–11
2009–10
2008–09
2007–08
2006–07
$360 $370 $380 $390 $400 $410 $420 $430 $440 $450
$M
Graph 61: Lotteries expenditure per adult
2010–11
2009–10
2008–09
2007–08
2006–07
$110 $115 $120 $125 $130 $135
Liquor and gaming report 2010–11 45

Machine gaming
Table 62: Machine gaming expenditure ($M)
Financial year
Expenditure
($M)
Expenditure
per adult
2006–07 $1 676.66 $529
2007–08 $1 802.22 $553
2008–09 $1 860.61 $555
2009–10 $1 775.51 $519
2010–11 $1 868.36 $539
Graph 63: Machine gaming expenditure ($M)
2010–11
2009–10
2008–09
2007–08
2006–07
$1550 $1600 $1650 $1700 $1750 $1800 $1850 $1900
$M
Graph 64: Machine gaming expenditure per adult
2010–11
2009–10
2008–09
2007–08
2006–07
$500 $510 $520 $530 $540 $550 $560
Liquor and gaming report 2010–11 46

Table 65: Machine gaming statistics 2010–11 financial year
Clubs Hotels All sites
Statistical division
Operational
sites
Operational
EGMs
Annual
metered win
Operational
sites
Operational
EGMs
Annual metered
win
Operational
sites
Operational
EGMs
Annual metered
win
Brisbane 182 9 874 $386 397 790 196 6 280 $403 912 110 378 16 154 $790 309 900
Central West 5 65 $718 263 9 85 $2 157 576 14 150 $2 875 839
Darling Downs 39 1 221 $37 903 344 71 1 262 $46 701 104 110 2 483 $84 604 449
Far North 30 1 191 $45 720 487 56 1 401 $62 727 146 86 2 592 $108 447 633
Fitzroy 31 980 $40 940 346 66 1 400 $60 129 875 97 2 380 $101 070 221
Gold Coast 61 3 322 $105 382 611 81 2 669 $165 035 045 142 5 991 $270 417 656
Mackay 35 1 149 $42 904 932 43 1 141 $52 918 243 78 2 290 $95 823 175
North West 4 290 $14 148 812 15 302 $12 230 330 19 592 $26 379 142
Northern 14 836 $35 361 398 54 1 228 $64 347 633 68 2 064 $99 709 031
South West 9 103 $2 062 267 13 192 $6 137 548 22 295 $8 199 815
Sunshine Coast 53 2 220 $80 005 436 40 1 126 $56 980 968 93 3 346 $136 986 404
West Moreton 13 217 $5 465 045 31 365 $14 550 640 44 582 $20 015 685
Wide Bay–Burnett 47 1 931 $72 367 428 82 1 297 $51 150 347 129 3 228 $123 517 775
Total $869 378 159 $998 978 566 $1 868 356 725
Liquor and gaming report 2010–11 47

Graph 66: Operational gaming sites
900
Clubs
Hotels
Wagering
800
700
600
Graph 68: Wagering
Game stream Financial year Expenditure
Expenditure
per adult
500
400
Wagering 2006–07 $367.7 $116
Wagering 2007–08 $369.9 $113
Wagering 2008–09 $398.4 $119
300
200
Wagering 2009–10 $394.0 $115
Wagering 2010–11 $392.7 $113
100
Graph 69: Wagering expenditure $M
0
June
2002
June
2003
June
2004
June
2005
June
2006
June
2007
June
2008
June
2009
June
2010
June
2011
2010–11
2009–10
Graph 67: Metered win ($M)
$1 000 000
$950 000
$900 000
$850 000
Clubs
Hotels
2008–09
2007–08
2006–07
$310 $320 $330 $340 $350 $360 $370 $380 $390 $400 $410
$M
$800 000
Graph 70: Wagering expenditure per adult
$750 000
$700 000
$650 000
$600 000
$550 000
$500 000
2001–02
2002–03 2003–04 2004–05 2005–06 2006–07 2007–08 2008–09 2009–10
$M
2010–11
2010–11
2009–10
2008–09
2007–08
2006–07
$108 $110 $112 $114 $116 $118 $120 $122
Liquor and gaming report 2010–11 48

Other gambling statistics
Gambling expenditure
Table 71: Gambling expenditure for past five years
Financial year Casino gambling Keno—TAB and others Lotteries Machine gaming Wagering
2006–07 $525 803 048 $79 342 535 $389 125 836 $1 676 657 229 $367 673 875
2007–08 $560 345 564 $86 249 368 $406 029 365 $1 802 217 389 $369 892 650
2008–09 $579 785 068 $96 437 918 $438 436 089 $1 860 605 577 $398 437 559
2009–10 $550 142 553 $89 150 507 $434 934 887 $1 775 511 429 $394 026 945
2010–11 $568 709 808 $100 423 728 $417 049 292 $1 868 356 725 $392 742 881
Graph 72: Gambling expenditure ($M) for past five years
Casino
gambling
Keno/
TAB/
others
Lotteries
Machine
gaming
2006–07
2007–08
2008–09
2009–10
2010–11
Graph 73: Gambling expenditure 2010–11 ($M)
Casino
gambling
Keno/
TAB/
others
Lotteries
Machine
gaming
Wagering
$0 $200 $400 $600 $800 $1000 $1200 $1400 $1600 $1800$2000
$M
Wagering
$0 $200 $400 $600 $800 $1000 $1200 $1400 $1600 $1800 $2000
$M
Liquor and gaming report 2010–11 49

Harm minimisation initiatives
Parliamentary inquiry into alcohol-related violence
Following the release of the parliamentary inquiry into alcohol-related violence
report by the Parliamentary Law, Justice and Safety Committee in 2010, a number of
recommendations have been initiated:
Drink Safe Precincts have been piloted in three locations—Fortitude Valley, Surfers
Paradise and Townsville.
The Liquor and Other Legislation Amendment Act 2010, passed in November 2010,
amended the Liquor Act 1992 to:
• Increase community safety and improve public amenity by:
––
reducing alcohol-related violence through the creation of Drink Safe Precincts, new
civil (court based) banning powers for Drink Safe Precincts and standard conditions
applied to licences
––
restricting the availability of the sale and supply of liquor by limiting trading hours
for new bottle shops and other take-away outlets
––
extending the extended trading hours application moratorium as it applies to
people or licensees outside of the prescribed extended trading hours precincts,
until December 2013.
• Provide for liquor licence applications of significant community impact to be made
by a Queensland Liquor and Gaming Commission (QLGC), to be created by renaming
and expanding the role of the existing independent Queensland Gaming Commission
(QGC).
• Provide for weight to be afforded in the making of liquor licensing decisions to
minimising harm, and the potential for harm, from alcohol abuse and misuse;
minimising adverse impacts on the safety or health of members of the community; and
minimising adverse impacts on the amenity of the community from the sale, supply
and availability of liquor. This was achieved by amending the main purposes of the Act
to state that the liquor industry and areas in the vicinity of licensed premises are to be
regulated in a way compatible with these purposes.
The Liquor Regulation 2002 was amended to make it mandatory for licensees to provide
free water to patrons.
Liquor accords
As at 30 June 2011, there were 95 liquor accords operating across
Queensland. Ideally, liquor accords include participants from all sections
of the community, such as liquor industry participants, brewers, hotels,
registered clubs, restaurants, vessels and any other licensed premises.
Accords may also include representatives of liquor industry associations,
community groups, OLGR officers, the Queensland Police, Queensland
Health and local councils.
Map 74: OLGR offices with number of registered liquor accords
Mt Isa (1)
Cairns (17)
Townsville (5)
Mackay (10)
Toowoomba (13)
Rockhampton (10)
Hervey Bay (12)
Sunshine Coast (10)
Brisbane (13)
Gold Coast (4)
Liquor and gaming report 2010–11 50

Table 75: Operational accords as at June 2011
Name of accord
Bayside Licensed Venues Association
Beaudesert Liquor Industry Action Group
Biggenden Liquor Accord
Biloela Liquor Industry Action Group
Blackall Accord
Blackwater Liquor Industry Action Group
Bowen Liquor Industry Action Group
Brisbane City Licensees Association
Broadbeach Licensed Venues Association (BLVA)
Bundaberg and Bargara Liquor Accord
Caboolture Corridor Liquor Industry Action Group
Cairns City CBD Safety Summit
Cairns City Licensee Safety Association
Cairns Northern Beaches Liquor Accord (CNBLA)
CALM Caloundra (Collaborative Approach to Liquor
Management)
CALM Coolum (Collaborative Approach to Liquor Management)
CALM Hinterland (Collaborative Approach to Liquor
Management)
CALM Maroochy North Shore (Collaborative Approach to Liquor
Management)
CALM Maroochydore (Collaborative Approach to Liquor
Management)
CALM Mooloolaba (Collaborative Approach to Liquor
Management)
CALM Nambour (Collaborative Approach to Liquor
Management)
Name of accord
CALM Noosa (Collaborative Approach to Liquor Management)
CALM Sunshine Coast (Collaborative Approach to Liquor
Management)
Capricorn Coast Liquor Accord (CCLA)
Cardwell Liquor Accord
Caxton Street Precinct Liquor Accord
CBD Liquor Accord Townsville
Charleville Liquor Industry Action Group
Charters Towers Liquor Industry Action Group
Chinchilla and District Liquor Accord Group
Clermont Liquor Industry Action Group
Cooktown Liquor Accord
Cunnamulla Liquor Accord
Dalby Liquor Industry Action Group
Dysart Liquor Industry Action Group
Emerald Liquor Accord
Flinders Liquor Accord—Hughenden Licensees Forum
Gayndah Liquor Accord
Gladstone Liquor Industry Accord (GLIA)
Gold Coast Liquor Industry Consultative Association
Goondiwindi Liquor Accord
Gympie Liquor Industry Action Group
Hervey Bay Liquor Accord
Innisfail and District Liquor Accord
Ipswich Liquor Industry Action Group
continued over page
Liquor and gaming report 2010–11 51

Table 75: Summary of Queensland’s alcohol restrictions continued
Name of accord
Isis District Liquor Accord
Jandowae and Bell Liquor Accord
Kingaroy District Liquor Accord
Liquor Accord Maryborough Precinct
Liquor Industry Action Group Logan Corridor Inc
Liquor Industry Action Group South West Brisbane Inc
Lockyer Valley Liquor Industry Action Group
Longreach Alcohol Management Partnership
Mackay Barlink Accord
Mareeba Liquor Accord
Middlemount Liquor Industry Action Group
Mission Beach Liquor Accord
Moranbah Liquor Industry Action Group
Mossman Liquor Accord
Mount Isa Liquor Accord
Moura Liquor Industry Action Group
Mundubbera Liquor Accord
Nanango Liquor Accord
Normanton Liquor Accord
Northern Penninsula Accord (NPA)
Palm Island Liquor Accord
Pine Rivers Liquor Industry Action Group
Pioneer Valley Liquor Industry Action Group
Pittsworth Liquor Industry Action Group
Port Douglas Liquor Accord
Proserpine Licensees
Name of accord
Proston/Hivesville Liquor Accord
Ravenshoe Liquor Accord
Redcliffe Liquor Industry Action Group
Rockhampton Liquor Industry Action Group (RLIAG)
Roma Liquor Industry Action Group
Sarina Liquor Industry Action Group
South Brisbane District Liquor Industry Action Group
Southern Tablelands Liquor Accord
St George Liquor Industry Action Group
Stanthorpe Safety Action Group
Surfers Paradise Licensed Venue Association (SPLVA)
Tara District Liquor Industry Action Group
Toogoolawah / Esk Licensees
Toowoomba Liquor Industry Action Group Inc.
Torres Straits Liquor Industry Action Group
Townsville Liquor Accord (TLA)
Tully Licensed Venues Liquor Accord
Valley Liquor Accord
Warwick Liquor Industry Action Group
Weipa Liquor Accord
West End Liquor Industry Action Group
Whitsunday Liquor Accord
Winton Alcohol Management Partnership
WMGTC Liquor Accord (Wondai, Murgon, Goomeri, Tingoora &
Cherbourg)
Liquor and gaming report 2010–11 52

Gaming excluded persons
Table 76: Individuals excluded according to financial year
Individual 2006–07 2007–08 2008–09 2009–10 2010–11
Clubs and Hotels 582 605 706 722 837
Casinos 203 248 247 271 308
UNiTAB 25 22 12 17 22
Total 810 875 965 1010 1167
Graph 77: Individual exclusions
1000
Clubs and Hotels
Casinos
UNiTAB
800
600
400
200
0
2006–07
2007–08
2008–09
2009–10
2010–11
Liquor and gaming report 2010–11 53

Contacts
Office of Liquor and Gaming Regulation
Phone: 13 QGOV (13 74 68)
Fax: 07 3872 0998
Postal address: Locked Bag 180, City East Qld 4002
Visit: www.olgr.qld.gov.au
Liquor and gaming report
2010–11