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Strategy Survival Guide

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The Relationship Between <strong>Strategy</strong> and Delivery<br />

Strategies and policies that are not deliverable are of little use. <strong>Strategy</strong> work needs to involve frontline<br />

practitioner knowledge from the outset, and proceed grounded in a realistic understanding of delivery<br />

capability. Feedback mechanisms are needed from delivery back into strategy and policy design in order to<br />

create adaptable learning systems that can evolve in the light of experience and unexpected results.<br />

Questions for <strong>Strategy</strong> Development<br />

As the underlying framework that guides government thinking and action, strategy is concerned with asking<br />

and answering a number of questions. The diagram below demonstrates that while strategic issues may be<br />

highly complex and ambiguous, the questions at the heart of strategy development are searching yet<br />

fundamentally simple. This in no way detracts from how difficult it can be to answer these key questions, but<br />

provides a valuable anchor at times when the complexity is overwhelming.<br />

What is the<br />

issue?<br />

Where are we<br />

now and where<br />

are we going?<br />

Where do we<br />

want to get to?<br />

How do we get<br />

there?<br />

Who do we have to involve - and how?<br />

What tools and techniques should we use?<br />

The first four questions (across the top of the diagram) cut to the heart of strategy development by<br />

establishing an understanding of the world as it is today and determining the desired state of the future. The<br />

further two questions (underpinning the process) recognise that effective strategy development can not occur<br />

in either an ivory tower or black box, but must occur collaboratively using open and transparent methods and<br />

approaches. These questions are closely mirrored by the typical phases of a strategy development project<br />

and highlight the importance of the full range of strategy skills.<br />

Components of a Strategic Approach<br />

In practice, strategic thinking may not be as linear as the above questions suggest, but may involve a more<br />

iterative consideration of a number of key components.<br />

Vision &<br />

Values<br />

Evidence &<br />

Analysis<br />

First Principles<br />

Stakeholders<br />

Delivery<br />

Capability<br />

• Vision & Values: a vision of the desired state of the future founded on government’s wider values<br />

and principles, that sets priorities, recognises trade-offs and describes the relationship to and fit with<br />

strategy in other policy areas.<br />

• Evidence & Analysis: an understanding of the current situation, trends and likely states of the<br />

future, together with their drivers and causes, and a realistic evaluation of the effectiveness of<br />

different policy instruments. This should be based on a broad evidence base including economics,<br />

science, social research, statistics etc. and placed within a context of benchmarks and international<br />

comparisons.<br />

• Stakeholders: a deep appreciation of their views, concerns and perspectives and a plan for how<br />

they should be involved in strategy and policy development, and the role they may play in delivery.<br />

• Delivery Capability: an evaluation of the delivery system, and the culture and available resources of<br />

organisations within it, that highlights potential barriers to change and successful delivery.<br />

<strong>Strategy</strong> <strong>Survival</strong> <strong>Guide</strong><br />

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