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Strategy Survival Guide

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<strong>Strategy</strong> <strong>Survival</strong> <strong>Guide</strong> Version 2.1<br />

Prime Minister’s <strong>Strategy</strong> Unit<br />

home | strategy development | strategy skills | site index<br />

<strong>Strategy</strong> Development > Policy & Delivery Design > Management Issues<br />

People Management<br />

In the latter stages of the policy design process, the team size is likely to reduce to a core team who will<br />

produce the final report and manage the transition to implementation. Activities such as final appraisals,<br />

wrap-up sessions and knowledge capture should be carried out before the team disbands. It may also be<br />

appropriate to celebrate the success of the project, bringing back any team members who have already left.<br />

Stakeholder Management<br />

Stakeholders, especially those with responsibility for delivery and implementation, should be closely involved<br />

in the identification and appraisal of policy options. The initial mapping of stakeholder interests and<br />

expectations should be revisited to assess their likely reaction to key proposals. Consulting and updating<br />

stakeholders throughout the project should reduce the risk of any surprises that could serve to de-rail the<br />

project during this final stage.<br />

Policy recommendations should be presented to the Minister and Steering Group for approval. As in<br />

previous phases, storyboarding is a useful technique to make sure that messages are presented clearly<br />

and logically.<br />

Once the project is complete, it is good practice to write and thank stakeholders and advisers for their time<br />

and input. It may also be appropriate to invite them to an event to celebrate the end of the project.<br />

Communications Management<br />

A plan should be developed for distributing the final report and communicating the key messages, both<br />

externally, where it may be beneficial to hold a press briefing, and internally where it might be necessary to<br />

present the project findings to Ministers and senior officials in other relevant departments. These<br />

presentations should be organised to coincide with the distribution of the final report, both to ensure the<br />

momentum behind the project isn't lost and that the relevant team members are also available to attend the<br />

meeting. Diary constraints will mean that dates have to be organised in good time.<br />

If a public report is to be produced that will be of interest internationally, the team should liase with the<br />

Foreign Office to develop an international communications strategy. The FCO can advise as to how best to<br />

use the network of Overseas Posts and, if required, how to prepare a telegram to be sent to posts.<br />

Two-way communication is also extremely important in the longer-term as the project is implemented.<br />

Ensuring continued dialogue between policy makers and those responsible for implementation will mean that<br />

future strategy and policy development projects are informed by operational learning.<br />

Knowledge Management<br />

The data, information and books etc collected during the project should be collated and catalogued. It should<br />

not be a big job if it has been done efficiently during the project. This will enable others to make use of the<br />

information after the project team disbands.<br />

Another useful exercise is to conduct a "lessons learned" session. This is a good way to identify what went<br />

well during the project, what went less well and lessons for future projects or pieces of work. The output of<br />

this session can be presented back to other staff in the Department so that they can learn from the<br />

experiences of the project team.<br />

Useful links:<br />

> managing people and the project<br />

> managing stakeholders & communications<br />

<strong>Strategy</strong> <strong>Survival</strong> <strong>Guide</strong> – <strong>Strategy</strong> Development<br />

Page 42

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